Ratings based on 1,207 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
by A verified traveler
Posted Nov 23, 2015
Cons: Hotel charged additional $10 per night for "hotel fees" beyond what was stated in online quote. When questioned, said extra fee "applied to everyone".
Great location, run down property, expensive. 1/3 ain't good.
for Everyoneby A verified traveler from Guatemala
Nice hotel half block from the bay, in the middlePosted Nov 21, 2015
Very good hotel, nice, clean, everybody at loby was kind and good. Hotel close to everything and in the middle of hotels many times more expensive. It only has two downsizes: one is the hotel doesnt have AC in any room and in the nigth the street is very noisy ( because of the no AC you have to let open a small window and all the noise comes in, it would be hard to sleep in the rooms in the summer. overall I would stay again but not in the hot days
for Everyoneby A verified traveler from alhambra, CA
well located. Walking distance to everythingPosted Nov 20, 2015
Good experience. Looking forward to returning soon.
for Everyoneby A verified traveler from Australia.
Close to the wharf.Posted Nov 15, 2015
Great location. The rooms aren't luxurious but comfortable. The bed was so comfortable after a long flight. Shops all close by. I would recommend this hotel.
for Couplesby A verified traveler from New Jersey
Hotel room was clean and comfortable. Great Local.Posted Nov 12, 2015
Pros: Location and free ample parking. Cleanliness and simple comfort of room and bath.
Cons: Air conditioning is expected these days.
Location: Located a block away from Fisherman's Wharf and transportation. Many sightts, shops and restaurants nearby.
Hotel room was clean and comfortable. Bed and pillows were comfortable. No air conditioning may be an issue at certain times of the year, but the ceiling fan worked well enough for us. Location and free parking was a plus. Staff was friendly and helpful.
for Everyoneby A verified traveler from LA
Basic but OK - Good location to attractionsPosted Nov 12, 2015
Pros: Proximity to the wharf and price - as a base just to sleep its great.Staff are friendly accommodating and knowledgeable.
Cons: Rooms need a revamp, AC and a fridge.
This is quite a basic hotel, but its proximity to the wharf, access to the tours etc and bridge means its great as a base. If all you want is a place to rest after a long day exploring SF then this is OK compared to other properties. However, if you want luxury then this is not the place. The staff are great, friendly and happy to help and accommodate. The rooms are dated, but are clean. There's no fridge in the room and no AC, which is fine in November but I would imagine it gets a little warm in summer. If you are a light sleeper avoid a room on the front of the street (they come with a balcony). You really don't need a balcony your view is of a 7 eleven across the street and the wharf is to your left. The street is quite noisy and we were woken on the first night by some guys playing music with a base so booming it shook the hotel. To give you an idea the hotel provides ear plugs in the bathroom. Its not the hotels fault but keep it in mind when you are booking. We asked if we could be moved and they kindly put us in a room at the back of the property the next day and we slept soundly all week after that.
for Everyoneby A verified traveler from chilliwack, bc
Right where you want to bePosted Nov 7, 2015
Desk staff are excellent! Very helpful. Room was what I expected. Good size. Clean and comfy. Walking distance to everything. We were in back, view of concrete wall, but not hanging in room looking out the window. We are out and about on the wharf, trolley, cable cars, 200 feet from madame tassauds! Maintenance staff not good. Our toilet was leaking and tank not properly attached. Fixed 1/2 the issue even though we told them what was wrong and it continued to leak. Had we been staying another night this would have been unacceptable, but was our last night.
for Everyoneby A verified traveler from robbinsville nj
Great price and includes parking.Posted Nov 4, 2015
Pros: Price, free parking and free WIFI.
Cons: Add AC to all units.
Location: Close to Pier 39 and plenty of shopping and restaurants within walking distance.
Hotel is dated but rooms are clean. Hotel staff is great. NO AC in rooms but the staff brought a portable AC unit which was fine. Close to Pier 39 and plenty of shopping and restaurants within walking distance.
for Everyoneby A verified traveler
Nice Hotel 1/2 block from Fisherman's WharfPosted Nov 1, 2015
Friendly staff, nice room, good location. No air-conditioning.
for Everyoneby A verified traveler from Fort Myers, FL
When you showed up I was second guessingPosted Nov 1, 2015
When we showed up I was second guessing my decision for booking. Dramatic guest was making scene on arrival. This hotel is nothing to look at BUT....it was clean, staff was extremely friendly and accommodating. Perfectly located, they recommended great places to eat and see. Room was dated but clean and comfortable. If you need fancy and room service, don't stay here. But if you are not a all frills person and like location, great place to stay. We stayed for 2 nights on our travels.