Posted Sep 20, 2016
The hotel was really well placed for Pier 39, and the trams. It was definitely dated and needs a major facelift, however the linen was clean and the rooms tidy. We got the upgrade to the penthouse, free of charge, lovely large rooms and 2 bedrooms, however climbing the stairs was very hard with all the suitcases. The lift worked up to the 3rd floor, although did need to be reset after the door got stuck on the ground floor, necessitation going down 4 floors via the stairs.