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Reviews of Zaballa House

3 out of 5
Zaballa House
324 Main St, Half Moon Bay, CA

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1001 reviews" "
Rating 8 - Good. 341 out of 1001 reviews" "
Rating 6 - Okay. 172 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, and so much awesome history
Stayed 1 night in Apr 2024

8/10 Good

Richard, Santa Fe

Traveled with partner, Traveled with family
David was very trusting and accommodating. We left a jacket in the room and they arranged for it to be sent to us
Stayed 1 night in Feb 2024

6/10 Okay

Scott

Stayed 2 nights in Feb 2024

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ceiling fan did not work, 2 of 4 ceiling fan lights were out, broken window shades, broken dresser drawer handle, tile floors very slippery, wobbly refrigerator with iced up freezer, cabinet bases water damaged, worn paint at baseboards, front door deadbolt lock broken, dimmer switch not working and missing parts.
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

gavin

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Arrived at 5pm. No staff available. Reception door locked. Key left in a envelope outside. Same issue with check out. Nobody available. My wife left shoes in the room. Cannot get anyone to respond by phone. I call it the ghost hotel.
Stayed 1 night in Jan 2024

8/10 Good

Gordon

Stayed 1 night in Jan 2024

4/10 Poor

Constance

Disliked: Staff & service, property conditions & facilities, room comfort
Not impressed.
How can you call a place Bed and Breakfast if there is no breakfast? I didn’t mind no one being there when we arrived, they left an envelope on the front porch with my name on it. But we saw no one there the entire time we were there. It’s an old place and the pipes were noisy all night. I will not be coming back.
Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Zaballa House several times, We like this inn for it's ideal location in downtown, easy drive or walk to the beach and reasonable prices. We love the beautiful, spacious suites with kitchen and giant bath tub (bring your own bubble bath as none is provided). On our last visit, the fire place did not work, which was a big disappointment, some of the furniture desperately needs repair or replacement, and there was no WiFi. We stayed over NYE so there was no staff available for assistance and no breakfast either. But all considered it was a very nice stay and I highly recommend Zaballa house for a reasonably priced get away to Half Moon Bay.
Stayed 1 night in Dec 2023

4/10 Poor

Wendy

Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
I got in very late and was still able to check in. It was a little confusing at first, since there was no staff left when I arrived. But all in all, it was a good experience.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rozanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our second time staying here. Spacious and nice as always. Thanks!
Stayed 1 night in Nov 2023

10/10 Excellent

Julio

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fine
The stay was fine no major concerns or complaints. A few spiders here and there in the room but I wouldn’t blame that on the establishment rather it’s the location.. however, there were a couple of broken latches on the windows, so I imagine that could be the problem.
Stayed 1 night in Oct 2023

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large with a porch. Great location! Not my first time.
Stayed 1 night in Oct 2023

10/10 Excellent

Jim, Paso Robles

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great experience. Never met any of the staff. Not sure what amenities are available. The room was great. It was clean and well stocked. Some of the bathroom vanity lights were out. The bed was very comfortable. Room was comfortable although I couldn’t figure out how to turn on the fireplace. No problem, didn’t need it. QUIET very quiet. Very relaxing. Location was great, easy access to restaurants and shops. Overall we were very happy with the facility. Plan on a return visit this winter to test the fireplace. ;). Thanks for the great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Liann

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was there to check me in....No person, No bell, no phone, no number to call . Luckily another guest gave me the phone number to call. I didn't have the phone number as I booked on line.. I called the number. A lady showed up and checked me in. The room was very nice and the location was great. Only the check-in was sketchy.
Stayed 1 night in Oct 2023

10/10 Excellent

Taryn

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge! I have everything I could need… Fridge, microwave, toaster, coffee maker, huge jacuzzi, fireplace, couch, closet, balcony, etc. You can tell things are old and slightly run down, but it almost adds to the charm! We are very much enjoying our stay.
Stayed 1 night in Sep 2023

4/10 Poor

ROBERT

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Bed and no Breakfast
Advertised on Hotels.com as a B and B and there is only the B and no B. Bare walls. Thin pillows. Towels minimal. No facial tissue or water glasses. Location is great and offstreet parking a plus. Office is not open.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Got a surprise Maid service
This is our second stay. It’s a no frills hotel. If you don’t mind no desk service, the bare necessities and little else but a decent size room, somewhat clean and a nice gas fireplace plus it’s smack dab on Main St, within walking distance to everything. We had a suite which included a small kitchenette. As we had no direct customer service we were surprised that someone came into our room and cleaned. I didn’t expect that and didn’t like all my personal stuff in open view. Other than that, it was nice to have the room cleaned. We would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Sep 2023

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Room comfort
Bed and pillows were not comfortable. Location was great.
Stayed 1 night in Sep 2023

6/10 Okay

Elizabeth

Stayed 2 nights in Sep 2023

10/10 Excellent

Jill

Stayed 1 night in Sep 2023

10/10 Excellent

Sonja

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like I was in a room in Vegas, wow
Stayed 1 night in Aug 2023

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No staff whatsoever !!!
Stayed 1 night in Aug 2023

6/10 Okay

Cheryl

There aren’t any hangers in the closet. No A/C and it’s hot. Just instructions to check in. I didn’t understand them. This place was great a long time ago. What happened?
Stayed 1 night in Aug 2023

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros: Keys were ready when we arrived (never met another person). Room was super big and had a balcony with great chairs. Cons: They had a thermostat but no actual AC and the room was quite warm. Also the bar next door played loud music till 10:30.
Stayed 2 nights in Aug 2023

10/10 Excellent

Voyce

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the fan was loud and I am an incredibly light sleeper but overall a great accommodation that I will definitely be using again.
Stayed 1 night in Aug 2023

4/10 Poor

nicholas

Stayed 2 nights in Aug 2023

8/10 Good

marico

Liked: Cleanliness
Nice big room
Stayed 1 night in Aug 2023

10/10 Excellent

Kristen

Stayed 1 night in Aug 2023

6/10 Okay

Stephen

Traveled with family
Disliked: Staff & service
There was no staff there. Only an envelope. The house was a little creepy and finding my room was an experience. There was only one light in my giant room.
Stayed 1 night in Jul 2023

10/10 Excellent

Walter

Liked: Cleanliness, property conditions & facilities, room comfort
Funky - Will stay There Again
We regularly stay here when in the San Francisco Area. Great location in downtown Half Moon Bay. The Zaballa House no longer does Breakfast, but there are a lot of breakfast choices within walking distance. Our rooms have always been large - but this time we had a suite with a large living room which we loved. The funkiness is the condition of the place - such as a Spa Bathtub that no longer functions as a Spa. Also - no front desk service - just a phone number for emergencies. We like the Zaballa House and will return.
Stayed 3 nights in Jul 2023

4/10 Poor

R

Traveled with family
Disliked: Staff & service
No access to the main Victorian house which made Zaballa’s so unique! No breakfast which used to be served in main house. Very impersonal- key put in envelope with room no. Must climb outside flight of stairs to adjacent building to very sterile room . Mattress was terrible! No pictures or decor. Very disappointing as we stayed here before under previous owner! Didn’t realize it was no longer a bed and breakfast. It is centrally located which is good and could stand some plants and outdoor furniture on the deck in front of #25.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice peaceful place..easy to relax
Stayed 4 nights in Jul 2023

10/10 Excellent

JUAN

Traveled with partner
Liked: Cleanliness
Clean room and not completely furnished looks like room was just painted and no wall paintings. Only slightly negative just need to update as not really a BnB. Perfect location in downtown and free parking onsite a plus plus. I recommend for location, price and cleanliness.
Stayed 2 nights in Jul 2023

4/10 Poor

John

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disappointed
Hotel description misleading and inaccurate. In particular, this B&B advertised free breakfast included. NOT true. No breakfast available. No staff available at all! Advertised a/c non existent. Fireplace non functional. Simple amenity such as bathroom tissue non existent.
Stayed 1 night in Jun 2023

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, property conditions & facilities
We loved the Victorian decor and the size of the rooms of our unit. The stairway (outdoors) is run down, but we did not mind. We liked being in town and able to walk to all shops. The beach is close by.
Stayed 1 night in Jun 2023

8/10 Good

Leila

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We liked the location and the quietness. We did not like that it was listed as a bed and breakfast, but there was zero information about it and it did not exist. A note would have been good.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Never saw anyone who worked there. Key card was in an envelope with my name on it. No instructions for check out, just ended up dropping cards in their mailbox. Room was very large, older decor, furnishings, it worked for a spot to stay for the night on a business trip for a reasonable price. This is not a spot to take a fancy vacation or to go expecting a classy B&B experience. In fact there was no breakfast available despite the name and listing saying there would be. Again never saw an employee while I was here. Lots of windows which was great during the day but let in a lot of light when trying to sleep. Reminded me of the rundown but kind of charming east coast beach town hotels/rural cabins you’d find 20 plus years ago. Shower took a long time to warm up and adjustments seemed overly fickle but it worked. My main and biggest complaint that really irritated me was the lighting in the room. Half the bulbs didn’t work and the ones that did provided all of about 20 watts of light total. Very annoying and uncomfortable. I know many hotels have subpar lighting but this is the worst I’ve ever had to tolerate. Investing in some brighter bulbs or a couple more lamps would have gone a long way to making the stay more pleasant. Didn’t hate it, didn’t love it, it served it purpose as a place to sleep but some better lighting, better window treatments and the promised breakfast would have taken this to an at least alright rating.
Stayed 1 night in May 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

jeffrey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room 12 is huge and seems like a honeymoon sweet. Nice spacious room with privacy
Stayed 1 night in Apr 2023