Ratings based on 4,819 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Santa Rosa, CA

Overall it's a good value hotel around the area

Posted Sep 22, 2017
Pros: The free breakfast bar. Adjacent to a nice walking trail. Reasonable rate. Free parking.
Cons: Mini-fridge could be replaced with the one with a freezer. Power outlets or USB charge ports should be on the side tables. Hotel Staff smile/courtesy.
Location: The location is very convenient if you have a car.
Nice European style decor and warming atmosphere of the room. The free breakfast bar is very nice (just don't expect the luxury hotels one. but it's definitely better than other hotel-chain brands from the same class). No pool or hot tub. The room is outdated from a certain aspect (e.g. no power outlet or USB charge port on the side tables. In-room safe is great to have. Microwave/Refridgerator is great, but no freezer in the fridge. I've been staying here more than several times and the quality of staff and housekeeping is hit and miss (The bathroom seemed to be middle of cleaning this time; The front clerks didn't smile at all checkin/checkout, etc). The hotel is located just along the bay shore and there is a nice trail for walking/jogging. Parking is free. They have a 'stay and fly' program (but parking is just outside and no 24/7 monitoring is offered though the area seemst to be safe). Indeed, if you just need a good stay before/after a flight from SFO (free shuttle service is available sharing with other few hotels), this is a perfect fit. For longer stay, it might be not the best depending on your needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2017
Good stay. Some dfficulty regulating temperature. Good value in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel next to water

Posted Sep 19, 2017
Pros: Close to airport but not noisy at all. Nice river view. Very clean and spacious room. Great hot breakfast. Free parking.
Chose this hotel because of the great deal for applying expedia points. So not sure about its normal price. The location was awesome. It was next to the river between SF and Oakland with nice view. It's also very close to the airport that you can see flights departing but the room was very quiet. Also, the room was very clean and very spacious. I have to mention that their hot breakfast was great. At the end, parking was free ! Overall, fantastic stay!
Comment from Hotel Management
Sep 19, 2017 by Michael, Hotel Management
Thank you very much! Glad to hear you liked it here.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Salvador

One night in San Francisco

Posted Sep 19, 2017
The hotel was convenient, located near the airport. The staff was very kind and the facilites were pleasant. The breakfast was very good.
Comment from Hotel Management
Sep 19, 2017 by Michael, Hotel Management
We are so glad to read this.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
Pros: Clean and close to bay.
Cons: Room was not what was advertised - your pictures and mention of a pull out sofa was misleading since that was not the room we got.
It was okay but not as luxurious as we assumed based on the price for one night.
5 out of 5
Recommended
for Everyone
by A verified traveler from burlingame CA

Posted Sep 18, 2017
Very clean, nice comfortable room, great staff, excellent manager, good variety at breakfast, great location
Comment from Hotel Management
Sep 19, 2017 by Michael, Hotel Management
Great to read your comments, thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Perfect place to rest

Posted Sep 18, 2017
Pros: Location
Very nice and very peaceful. Staff are very friendly and helpful.
Comment from Hotel Management
Sep 19, 2017 by Michael, Hotel Management
Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Close to airport.

Posted Sep 18, 2017
Nice room and very quiet. The desk staff were very friendly and helpful. We would stay there again.
Comment from Hotel Management
Sep 19, 2017 by Michael, Hotel Management
Great to hear!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Sep 17, 2017
The light by the coffee maker was turning on and off all night. Otherwise no issues.
Comment from Hotel Management
Sep 19, 2017 by Michael, Hotel Management
Thank you for letting us know about the light!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, convenient and clean

Posted Sep 15, 2017
Cons: The TV. The delay between channels was very long
The hotel was very convenient to the airport. The staff was friendly and helpful. The room was clean but a little outdated. The TV had a huge delay when flipping through the channels which made it difficult to watch TV since I didn't know the channel lineup.
Comment from Hotel Management
Sep 19, 2017 by Michael, Hotel Management
Thanks for letting us know about the TV!