We were waiting for the shuttle transfer from SFO airport at 10:01pm. The 10:20pm classic van picked us up after 10:45pm. And we arrived at 11:08pm.
The desk persons would not open the manual doors while we had to drag 4 luggage among 2 of us. But their attitude was friendly and our frustration soon disappeared. It looks like an Indian family owns the business converting previously known as Days Inn.
The room has a tall ceiling and newish fittings but the thermostat is out of service. But temperature was 55°F and it was not cold inside. The moving large desk table was very helpful for our use. And, the room lighting was adequate for its class.
The included breakfast was already available before 6am. And, cheese and egg omelets are prepped ahead of time and the rest of the oatmeals, yogurt, juices, toast, and apples are all of the good standard.
The shuttle drivers of both night and 7:05am are cordial even some Chinese passengers were rude and abusive.
The overall experience of ours do match the previous reviewers. I would come back to the friendly operation and the good upkeeps. Better experiences than Aloft or Westin we had stayed in SFO area.