Ratings based on 3,426 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2017
Hotel is relatively modern. Room and bed were comfortable. Huge california king in my room. Staff was friendly. Only drawbacks were the tub and shower were in need of deep cleaning as it had some small patches of grime/mold in the grout and dirt around some kind of adhesive traction sticker on the bottom of the tub. Otherwise know that it is in a remote location and there are no restaurants within walking distance. The on site restaurant is way overpriced given their captive audience.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF Bay Area

Doubletree SF Int’l Airport

Posted Dec 14, 2017
Nice Hotel. Better than what I expected. Clean and friendly staff. Rasy check-in and chek-out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel with a beautiful view

Posted Dec 12, 2017
Nice hotel with a great view of the lake/ bay. Close to the airport and other sceneries. The staff were courteous and very hospitable. The warm cookies upon check in were a plus too. Would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

12/9 Stay

Posted Dec 11, 2017
Pros: Quiet. Clean. Friendly & helpful staff.
Cons: See Write about your experience.
Location: Hotel is somewhat isolated. You do need a car to get to restaurants, shopping, etc.
Hotel was very nice and staff great. Only problem was a recurring issue with the room keys. I also could not get a receipt at checkout. Was told that, since I made my reservation through a 3rd party, I should get my receipt from them. I was told that a $25 deposit would be taken for incidentals at check-in, and now want to verify I was not charged since I didn't use any incidentals. Hopefully, I won't have any issues.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very nice hotel

Posted Dec 9, 2017
Pros: Everything
Cons: Everything was ok
Location: It is a 10 minute drive from the Giants Stadium and about 15 from the pier
This is a very nice hotel right outside San Francisco. We loved how close it is to everything, but is right outside the chaos! The room was impeccable comfortable. Beds and mattresses were comfortable too. We arrived at night and were received with warm chocolate chip cookies. In addition, they have free parking which is a huge deal in San Francisco. We will definitely be back.
Comment from Hotel Management
Dec 9, 2017 by Marissa, Hotel Management
Thank you so much for staying with us. We are thrilled to hear your enjoyed your stay and look forwarding to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Very clean hotel with ample parking space!

Posted Dec 4, 2017
We stayed here during our trip to San Fran for two nights. With a rental car, this place was very accessible from the airport (about 15 min drive). The drive to downtown San Fran was about 20minutes but this wasn't a big issue for us. Location was right off the highway, so it was very convenient. One of our main concerns with staying in san Fran was ending up with a old run-down hotel with unclean sheets. DoubleTree Hilton is an international chain afterall, and we had no issues with this. Bedroom was nice and clean, towels and sheets were changed everyday and very clean. Unless I can find a better hotel at this rate in downtown San Fran, I will likely stay here again during my next visit.
Comment from Hotel Management
Dec 4, 2017 by Marissa, Hotel Management
Thank you so much for staying with us. We are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back for your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2017
Nice hotel, good parking easy to get to from airport
Comment from Hotel Management
Nov 29, 2017 by Marissa, Hotel Management
Thank you for staying with us. We are thrilled to hear you enjoyed your stay and hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from orange county

Posted Nov 28, 2017
The staff and rooms were nice. Wish they had a little more food on there menu. And was open late night but are stay there was nice
Comment from Hotel Management
Nov 29, 2017 by Management, DoubleTree Hotel in Brisbane, Hotel Management
Thank you Frank for your feedback regarding our food menu. We will definitely look into it. Glad that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Good and clean. Comfortable stay while connecting to flight to Hawaii.
Comment from Hotel Management
Nov 28, 2017 by Marissa, Hotel Management
Thank you for staying with us. We are thrilled to hear your enjoyed your stay and hope to welcome you back!
4 out of 5
Recommended
for Families
by A verified traveler from los angeles

Posted Nov 27, 2017
Clean, safe and friendly. Free parking. Fun pool area and quiet
Comment from Hotel Management
Nov 28, 2017 by Marissa, Hotel Management
Thank you for staying with us. We are thrilled to hear your enjoyed your stay and hope to welcome you back!