Ratings based on 553 Verified Reviews

3.4 out of 5
68% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Working nearby in Woodside

Posted Jul 24, 2017
Pros: Good location, reasonable rates
Cons: Bathrooms
Location: Plenty of restaurants and liquor stores within walking distance.
The hotel was clean, staff was friendly, and even though the place is pretty old it was maintained well. The bathrooms were very small, with a stall shower, air conditioning worked well.
Comment from Hotel Management
Aug 14, 2017 by andres reyes, Hotel Management
Dear Guest : thank you for taking the time to write a review and for letting us know how we doing we appreciate your comments
1 out of 5
by A verified traveler

Hotel rooms smell of stale cigarette smoke

Posted Jul 18, 2017
Maybe one of the worst hotels I have ever stayed at. Rooms reek of stale cigarettes, and there are a few long term residents there that smoke outside their rooms. This makes their cigarette smoke come right in through your old style air conditioners. Not a great stay!
Comment from Hotel Management
Aug 12, 2017 by andres reyes, Hotel Management
Dear Guest : we apologize about your bad experience we are working on this smoking matter and soon we will be a 100% non smoking thank you very much for your feedback
3 out of 5
by A verified traveler

Ehh

Posted Jul 14, 2017
Clean room. Would get mixed responses to simple things by front desk. Pretty rude and could bately work own system. Free breakfast was weak.
Comment from Hotel Management
Jul 27, 2017 by andres reyes, Hotel Management
Dear Guest: thank you very much for your feedback and we are very sorry you had a bad experience . we are taking note of everything you comment and working to provide a better service
4 out of 5
Recommended
for Everyone
by A verified traveler

Great to see San Francisco

Posted Jul 10, 2017
A bit older, but easy to get to, stayed before and after day in San Francisco and it was great.
Comment from Hotel Management
Aug 14, 2017 by Andres Reyes, Hotel Management
Dear Guest : thank you for taking the time to write a review . your feed back is important. thank you for staying with us
3 out of 5
by A verified traveler from San Jose, CA

Nothing special, especially for the price.

Posted Jul 3, 2017
I suppose it holds the price due to being by the San Francisco airport but I felt it wasn't worth it. I've paid $60 a night for similar quality. The best I can say for it is that it was clean.
Comment from Hotel Management
Jul 14, 2017 by Andres Reyes, Hotel Management
Dear Guest : thank you for writing a review we appreciate your feedback .thank you for letting us know what we can improve to provide a better service
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburg

Nice, affordable and very convenient hotel.

Posted Jun 25, 2017
I like this hotel because its close to everything.
Comment from Hotel Management
Jul 1, 2017 by Andres Reyes, Hotel Management
Dear guest : thank you for taking the time to review The Howard Johnson San Mateo. we hare glad to know you had a good stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet night

Posted May 26, 2017
Older motel that has had updating. Room needed a little touch up paint to be in best condition. Surprisingly quiet for urban location and large number of construction workers there. Had a good and comfortable night.
Comment from Hotel Management
Jun 1, 2017 by Andres Reyes, Hotel Management
Dear Guest : we appreciate you taking the time to let us know how we doing and we are working on the things you have mentioned. thank you very much for writing a review
1 out of 5
by A verified traveler

Dirtiest place I've stayed.

Posted May 11, 2017
Don't go there, your health could be at risk. I have a photo of the floor filth that would make you sick.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington

Close to Freeways/Hiways

Posted May 5, 2017
Pros: Cleaning staff very efficient. Shower nice, not one of those water conservative heads that rip you to pieces. Bed and pillows were perfect.
Cons: I think it was dish television which only a users of dish can love. Foil packaged cream cheese were stabbed into ice leaving top melted. Lay it Flat.
Location: 92 and 101 literally minutes away to get to your destination fast in the Bay Area.
Check-in a breeze, internet access and speed fast. The Starch breakfast could be better. Didn't get the molded bread like another patron review did. Fruit could use a little variety (small red apples and ripe black yellow bananas). Orange juice good, Milk good.
Comment from Hotel Management
Jul 2, 2017 by Andres Reyes, Hotel Management
thank you very much for taking the time to let us know how we doing, we appreciate your feedback and we are working on delivering a better service.
1 out of 5
by bobbie

Posted Apr 20, 2017 on Hotels
Comment from Hotel Management
May 5, 2017
Dear Guest : thank you very much for your feedback and for letting us know how your experience was here at Howard Johnson San Mateo CA We are working on delivering the best service and supervising our gust have the best experience. we apologize