Ratings based on 2,418 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado

Convenient Location. Near SFO

Posted Nov 18, 2017
Pros: Close to Airport
Cons: The breakfast.
Location: Downtown South San Francisco is nearby, an Old Fashion Diner it’s called “ED’S DINER” great food and fabulous service. Prontos Pizzería is great too.
We arrived in San Francisco very early. After getting our rental car we went straight to the hotel, Maria was at the front desk, she was very nice and allowed us to check in early. The hotel is very close to the Airport. There are several hotels in the vicinity, since they don’t have a restaurant on site, you can walk to any of the other hotels nearby. There’s a shuttle that picks up from the hotel and takes you back to the airport and viceversa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Great stay bur wish for better food.

Posted Nov 17, 2017
My visit at Larkspur was great. i got to the frint desk and they had complementary cookies. and they were WARM (it was good after a long bus ride) . I would have really liked the breakfast to be something fried or baked but they offered me cereal. Besides that Loved this location . Definitely coming again.
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
Thank you for your review. We love hearing from our satisfied guests. I apologize the breakfast did not exceed your expectations but appreciate your feedback. Glad you enjoyed the cookies and our location. We appreciate your business and hope you'll be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver, bc

Posted Nov 16, 2017
Pleasant stay. Good amenities - free parking, breakfast and coffee round the clock. Business centre handy for printing boarding passes.
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
Thank you for taking the time to leave your feedback for other travelers. We take great pride in hearing your nice sentiments. We hope to see you back in San Francisco Bay Area soon!
3 out of 5
by A verified traveler

Close to SFO

Posted Nov 16, 2017
Staff was somewhat welcoming. Room was nice and clean when we first arrived. We did not receive room service.
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
We always try our best to maintain our service and quality. I am glad our efforts resulted in a positive experience for you. Thanks very much for your comments and hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fontana, CA

Nice room

Posted Nov 15, 2017
My husband and I stayed here to celebrate his birthday. Rooms were nice and comfortable. Fridge, stove, and small kitchen were available in our room. Staff was very friendly. Breakfast is offered every morning. Easy access to the freeways and a short 20 minute drive to downtown and about 30 minutes to Fisherman's Wharf. Overall, great stay. Planning our next trip in March.
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
We're thrilled to hear that you chose our hotel to celebrate. It's great to get such positive feedback and even better to have earned your return business. Please let us know if there's anything you need so we can continue earning your trust and business. Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great price and location for San Francisco

Posted Nov 14, 2017
Great people and staff, easy to reach San Fran downtown and next to the airport. Great value for San Francisco bay area.
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
We're so glad you enjoyed your stay and appreciated the great value we offer. Thank you for taking the time to leave your comments and we'll look forward to seeing you the next time you're in San Francisco Bay area.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Okay for a short stay

Posted Nov 14, 2017
The hotel wasn’t half bad but we had two big situations. First night we arrived we seen a roach crawling on the counter. This grossed me out and I went to but cleaning supplies to bleach down the kitchen. Told the man at the front desk and all he did was apologize. Then we went out one morning to a football game and was gone for many hours only to come back to our door wide open. Looks like the cleaning lady cleaned our room but did NOT shut the room door all the way back. Thank god nothing was missing that we noticed. Again told the front desk and same man just apologized did nothing about either situations. We stayed for three nights wouldn’t stay any longer than that.
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
I sincerely apologize for the issues that you experienced during your visit. We will review your concerns with our team and I can assure you that these items will immediately be addressed. Thank you for taking the time to leave your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
Better than expected. The hotel is about 10mi from pier 39 . No complaints nice breakfast and good customer service
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
Thanks for your brief but honest response. You're exactly right! We offer all that a traveler could need, along with comfort and great service. We're so glad we met your needs and that you enjoyed your stay. Hope to see you the next time you visit San Francisco.
3 out of 5
Recommended
for Everyone
by A verified traveler from los Angeles

close to airport

Posted Nov 1, 2017
Cooking Smell of certain odors was terrible specially after 9pm,Lighting at the room entrance is terrible, noise from jurasic fridge is terrible,wakes you middle of the night,
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
Thanks for your review. Glad you enjoyed our location. It doesn't sound like we wowed you with other aspects of your stay, but visit again soon as we will be making some major upgrades in the near future.
3 out of 5
by A verified traveler from Eugene, Oregon

Convenient location, near SFO

Posted Oct 31, 2017
Pros: They offered Kashi cereals in their otherwise pretty basic breakfast offering
Watch out! They offer shuttle service to/from SFO but only during certain hours each day and it goes to several other area hotels in a continuous loop so unless you can afford to add 30 minutes travel time to get to the airport for your flight, you may just want to go with Lyft or Uber or a Taxi. I booked here when United cancelled a late night flight and I needed a last minute hotel. Clean room with mini kitchen - a little dated overall, but great value for being near SFO.
Comment from Hotel Management
Nov 17, 2017 by GM - David Holmes, Hotel Management
We're so glad that our hotel worked for your emergency accommodations. Thank you for leaving your comments and we hope you'll be back to visit us soon!