Ratings based on 607 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Hotel Management VERY BAD

Posted Jul 11, 2017
Cons: TAKE OUT ALL MANAGEMENT
I WILL NEVER STAY IN THIS HOTEL AGAIN. I USE TO STAY BUT MANAGEMENT IS VERY BAD.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in san isidro. Central

Posted Jun 26, 2017
Pros: clean and friendly. good location
Cons: Noise Bath extraction fans are noisy
Staff is good. Some rooms are noisy. Pardo y Aliaga is a busy street
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Good Location and Comfortable Stay

Posted Jun 20, 2017
Pros: Clean, welcoming and good location
Although we were only at the hotel for one night the staff was very helpful and kind. The room was clean and comfortable. I would stay there again.
Comment from Hotel Management
Jul 10, 2017 by Maria Elena, Hotel Management
Dear Alex thank you for your comments. We will surely have them under consideration. have a nice trip!
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey, USA

Nice hotel close to the pyramid

Posted May 21, 2017
Friendly staff. Nice rooms. Location excellent...in San Isidro and a block or two to Miraflores. Walk to goos restaurants.
Comment from Hotel Management
May 24, 2017 by Maria Elena, Hotel Management
We appreciate your comments. Thank you for considering NM LIMA HOTEL in your trip. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

The staff is great!

Posted May 17, 2017
Pros: Everything
Cons: The shower temperature was not steady
Location: very good location. Nice neighborhood
I took 2 rooms the day before my son's weeding and the staff was very nice and helped with all the things we needed. The breakfast was wonderful and the rooms very comfortable. I definitely recommend this hotel!!
Comment from Hotel Management
May 24, 2017 by Maria Elena, Hotel Management
We apreciate your comments, thank you very much. And will be taking care of the showers temperature. We hope to see you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from macau

Excellent staff especially at reception!

Posted Apr 28, 2017
Staff were excellent and extremely friendly and helpful, patiently provided us all useful travel guide/information, and arranged transportation. Breakfast was great with range of selections especially the fresh fruits. Room was quiet, clean, and spacious with 3 double beds for the 3 of us. We had a good time. Located between the coastline and the historic old town, both required taxi services to get to, and traffic could be a mess but hey it's lima, so spare a bit more time
Comment from Hotel Management
May 24, 2017 by Maria Elena, Hotel Management
Thank you for your score. We try every day to be better for our guests. Hope to see you soon again.
5 out of 5
by richard h.

Posted Apr 25, 2017 on Hotels
very nice and modern hotel with a excelent breakfast buffet
Comment from Hotel Management
May 30, 2017
Dear Richard, thank you very much for your time to comment. Hopefully we will see you again soon!
4 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
May 30, 2017
muchas gracias por su valoración!
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
May 30, 2017
muchas gracias por su valoración!
4 out of 5
by Jose

NMLima Hotel On Business

Posted Mar 29, 2017 on Hotels
Service and location were good, only the air conditioning in the room was small (wall mounted), not central air, so air distribution was not optimal