Ratings based on 134 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Pleasant Lima Hotel

Posted Dec 15, 2017
Pros: Handy for a few restaurants around and about. Relatively close to airport. Safe part of town.
Cons: Some bits could do with updating. The carpets are getting a bit tired and some furnishings are ready to be replaced. Access is a bit tricky
Location: Good location. Felt safe for Lima. Airport relatively close. Few decent restaurants within walking distance
To be honest we were not there long enough to use any of the facilities. The room was nice and big and the bed was very clean and comfortable. Bathroom decent size. Only took 25 minutes to airport at 05.30 which is great for Lima.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Excellent hotel, good location, nice area close to one historical site. Breakfast was very good, as well as appetizers with live piano at the lobby
Comment from Hotel Management
Sep 15, 2017 by Manager, Hotel Management
Dear client. Thank you for qualifying us, we highly appreciate it, for us it is a pleasure to make your experience unique. We look forward to your return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft Lauderdale

Home away from home

Posted Sep 6, 2017
Attention every where when you need it.it was my first visit to Peru and with the staff like that made it happen beyond my expectations. Restaurants and food the best.
Comment from Hotel Management
Sep 7, 2017 by Marketing Manager, Hotel Management
Dear client. Thank you for qualifying us, we highly appreciate it, for us it is a pleasure to make your experience unique. We look forward to your return soon.
5 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Comment from Hotel Management
Aug 17, 2017 by Ana Teresa, Hotel Management
Dear client. Thank you for qualifying us, we highly appreciate it, for us it is a pleasure to make your experience unique. We look forward to your return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Worldwide

Posted Jul 9, 2017
Location: Some good Peruvian restaurants within a 5-minute walking distance (Lima 27 and Tanta) . Ask at the reception.
Very nice and helpful staff. Very well located (San Isidro - the Lima's business district), and have some excellent restaurants in the hotel, both Peruvian and international.
Comment from Hotel Management
Jul 14, 2017 by Public Relations, Hotel Management
Dear Anna, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit at Swissôtel Lima. As you have mentioned, a combination of amazing food, very good location and excellent service is what allow us to offer you a unique Swissôtel experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay here if it is your first time in Lima

Posted Jul 9, 2017
Pros: GYM was world class
Cons: cheaper breakfast
This was my first time in Lima, I loved this hotel! it is in a great location and the staff are great
Comment from Hotel Management
Jul 14, 2017 by Public Relations, Hotel Management
Dear client: Thank you for comments, we highly appreciate it , for us it is a pleasure to make your experience unique. We look forward to your return soon.
5 out of 5
by Lisa

Gracious Peruvian Hospitality

Posted Jun 17, 2017 on Hotels
This hotel could not be nicer. Great service from smiling, attentive staff. Beautiful, comfortable room and common spaces.
Comment from Hotel Management
Jul 17, 2017 by Ana Teresa, Hotel Management
Dear client. Thank you for qualifying us, we highly appreciate it , for us it is a pleasure to make your experience unique. We look forward to your return soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from RI, USA

Nice hotel, very accesible to the city.

Posted May 29, 2017 on Orbitz
Everything was nice except the last day when I have some friends over and we had a hard time with the employees at the parking place, we have a child with us and the waiting time was too long especially it was late at night.
Comment from Hotel Management
May 31, 2017 by Director of Operations, Hotel Management
Dear Will. Thank you for your valuable comments regarding your recent stay at our hotel. For us it is a pleasure to make your experience unique. We look forward to your return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Clean, comfortable and great staff

Posted May 23, 2017
Cons: The water can get extremely hot, but it is not consistent so no matter what temperature you choose, it will fluctuate.
Swissotel is located in San Isidro with several restaurants just 5-8 blocks away. The staff was great (particularly Gladys in room service) and the beds were extremely comfortable. Room service was extremely good, but I would stay away from the buffet breakfast and the restaurant (I ordered an omlette through room service and at the restaurant a la carte for breakfast and the restaurant food was pretty terrible, where the room service was excellent).
Comment from Hotel Management
May 26, 2017 by Director of Operation, Hotel Management
Dear Rebecca: Thank you for qualifying us, we highly appreciate it , for us it is a pleasure to make your experience unique. Your comments regarding the buffet breakfast have been duly noted and shared with our Manager. We look forward to your return soon
5 out of 5
by Janice

Loved it

Posted Feb 14, 2017 on Hotels
Very nice hotel. Service was great. Nice restaurants close by as well as in the hotel.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear Guest, We would like thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima. As you hace mentioned, the hotel is located walking distance to many restaurantes, boutiques and shops. We also have four restaurants available at the hotel: Le Café (International), La Locanda (Mediterranean and Peruvian Fusion), Sushi Cage (Japanese) and La Fondue (Swiss and European). We look forward to welcoming you back soon. Kind Regards, Swissôtel Lima.