Enjoyed my visit
Posted Jan 13, 2017 on Orbitz
The place was just as I expected. I stayed in the smallest suite and I was very pleased with the sleeping space and kitchen. The staff was very helpful with inquiries about what to do and how to use the buses. There is a market down the street to buy groceries and plenty of restaurants within walking distance. I barely know Spanish and had no trouble communicating with the staff and commuting to downtown San Jose.
The pool and jacuzzi are really nice benefits to relax after a day of touring and the 24 hour store at the facility is convenient for a few snacks and sodas. They reception will even exchange Colones for you, so there is no need to exchange money before you travel to Costa Rica.
If I had to complain, I would say that you can hear absolutely everything in the hallways from your suite. You'll be able to hear guests in the hallway and cleaning staff and their carts in the mornings. The air conditioning is almost non-existent, we only had one air con in the bedroom. The weather is actually really pleasant in December and January so cracking the windows felt wonderful.
Overall, my stay was lovely and I enjoyed my interactions with the staff. They are very professional and friendly.