Arena Hotel

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Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Overview of Arena Hotel

Arena Hotel

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
817 The Alameda, San Jose, CA, 95126

Explore the area

  • Popular LocationSAP Center at San Jose8 min walk
  • Popular LocationSan Pedro Square16 min walk
  • Popular LocationChildren's Discovery Museum19 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive

Choose dates to view prices

About this area

San Jose

Located in San Jose, Arena Hotel is near a metro station. Santana Row Shopping Center and Westfield Valley Fair Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Jose Municipal Rose Garden and Kelley Park. Looking to enjoy an event or a game while in town? See what's happening at SAP Center at San Jose or PayPal Park.

What's nearby

  • SAP Center at San Jose - 8 min walk
  • Adobe Corporate Headquarters - 15 min walk
  • San Pedro Square - 16 min walk
  • St. Joseph Cathedral Basilica - 19 min walk
  • Children's Discovery Museum - 19 min walk

Getting around

  • San Jose Diridon Tram Stop - 6 min walk
  • San Jose Diridon Station - 7 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • Crema Coffee Roasting Company — 3 min walk
  • Sushi Infinity — 3 min walk
  • Crema Coffee Roasting Company — 6 min walk
  • Rosie’s New York Pizza — 8 min walk
  • Zona Rosa — 10 min walk

About this property

Arena Hotel

3-star hotel in San Jose with free parking
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite. All 89 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee makers, and hair dryers are among the other amenities available to guests.
Arena Hotel offers 89 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Restaurant
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Arena Hotel
Arena Hotel San Jose
Arena San Jose
Arena Hotel Hotel
Arena Hotel San Jose
Arena Hotel Hotel San Jose

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 496 out of 1408 reviews
5 - Excellent 35%
Rating 4 - Good. 449 out of 1408 reviews
4 - Good 32%
Rating 3 - Okay. 235 out of 1408 reviews
3 - Okay 17%
Rating 2 - Poor. 119 out of 1408 reviews
2 - Poor 8%
Rating 1 - Terrible. 109 out of 1408 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Cleanliness is not the greatest on the room, the bed was clean but the actual room wasn’t
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I like the hotel because it was close to my event that I was going to admitted work it also had a lot of stores around if you needed something
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The pics looked great but overall it was yucky outside and very ordinary/things looked dirty Paint was peeling on walls in room; no bedspreads just plain white sheets; tub jets didn’t work The bed was fine though and it was quiet
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with group
Disliked: Staff & service
Location is good but the staff wasn’t very friendly. The receptionist was indeed a bit rude. I wanted to leave as soon I got there good thing we just stayed for one night.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service
1st room tv did not work not very clean. 2nd room way better but, we were asked to move to another room, people who reserved it were with the person at the counter so they gave us a room on same floor 3rd Across from them and that room was even better than the 2nd room, but the faucets in the shower area leak$$$. We turned them tight to shut but still leaked (waste of water!) And the tv worked😊
Stayed 1 night in Sep 2021