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Arena Hotel

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Deluxe Room, 2 Queen Beds | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Overview of Arena Hotel

Arena Hotel

3.0 star property

Top rated for staff & service (3.6/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
Map
817 The Alameda, San Jose, CA, 95126

Explore the area

  • Popular LocationSAP Center at San Jose7 min walk
  • Popular LocationChildren's Discovery Museum19 min walk
  • Popular LocationThe Tech Interactive5 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive

Room options

About this area

San Jose

Located in San Jose, Arena Hotel is near a metro station. Westfield Valley Fair Shopping Mall and Santana Row Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore San Jose Municipal Rose Garden and Kelley Park. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or SAP Center at San Jose.

What's nearby

  • SAP Center at San Jose - 7 min walk
  • Adobe Corporate Headquarters - 15 min walk
  • San Pedro Square - 15 min walk
  • Children's Discovery Museum - 19 min walk
  • The Tech Interactive - 5 min drive

Getting around

  • San Jose Diridon Tram Stop - 6 min walk
  • San Jose Diridon Station - 7 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • Crema Coffee Roasting Company - 3 min walk
  • Sushi Infinity - 3 min walk
  • Rosie’s New York Pizza - 8 min walk
  • Poor House Bistro - 9 min walk
  • Zona Rosa - 10 min walk

About this property

Arena Hotel

3-star hotel near a metro station
Arena Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, a computer station, and smoke-free premises
  • Free newspapers, a 24-hour front desk, and luggage storage
  • Guest reviews say good things about the overall value, helpful staff, and location
Room features
All guestrooms at Arena Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Iron/ironing board

More properties to consider

See similar properties

Policies

Check-in

91% of travelers were happy with check-in
Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Restaurant
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Arena Hotel
Arena Hotel San Jose
Arena San Jose
Arena Hotel Hotel
Arena Hotel San Jose
Arena Hotel Hotel San Jose

Frequently asked questions

Is Arena Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arena Hotel?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Arena Hotel on Oct 5, 2022 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arena Hotel?

Self parking is free at this property.

What time is check-in at Arena Hotel?

Check-in is from 4:00 PM - anytime. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Arena Hotel?

Check-out is at 11 AM.

Where is Arena Hotel located?

Situated in San Jose, this hotel is 0.4 mi (0.6 km) from SAP Center at San Jose and within 3 mi (5 km) of San Jose Convention Center and Santana Row Shopping Center. Winchester Mystery House is 3.1 mi (5 km) away. San Jose Diridon Tram Stop is 6 minutes by foot and San Jose Diridon Station is 7 minutes.

Can I cancel my reservation for free at Arena Hotel and receive a full refund?

Yes, Arena Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Arena Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.3
Rating 5 - Excellent. 399 out of 1464 reviews
5 - Excellent 27%
Rating 4 - Good. 351 out of 1464 reviews
4 - Good 24%
Rating 3 - Okay. 277 out of 1464 reviews
3 - Okay 19%
Rating 2 - Poor. 198 out of 1464 reviews
2 - Poor 14%
Rating 1 - Terrible. 239 out of 1464 reviews
1 - Terrible 16%

3.4/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

3.1/5

Eco-friendliness

2/5 Poor

odilia
Traveled with family
Disliked: Cleanliness, staff & service
Took more than half an hour to check in. The entire hotel smelled of cigarette smoke. Very noisy.
Stayed 1 night in Sep 2022

1/5 Terrible

Tomas
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long line at check in. One worker only at the front desk. The hotel is dirty and smells bad. Needs to get updated. Very outdated. The only good thing about the hotel was the walk to the SAP center. Quick 2 min walk.
Stayed 1 night in Sep 2022

2/5 Poor

Jen
Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The street where the hotel is located is nice. The actual property was really dark, full of trash and random people walking around.
Stayed 1 night in Sep 2022

3/5 Okay

Evangelina
Traveled with partner
Liked: Staff & service, amenities
It was okay. The musty stuffy smell was a little too much. They should have instructions on how to switch from bath to shower option.
Stayed 1 night in Sep 2022

4/5 Good

Francisco
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2022

1/5 Terrible

Mark
Disliked: Cleanliness, staff & service, property conditions & facilities
without a doubt, THE last time I ever stay there. was never all that great but now? it is filthy !!! the pictures show what a well lit room may look like but in reality, it's dark, dirty and filthy. never again. you get what you pay for here. my last time, ever! stay away and pay the price for a cleaner room and property! stay away from the arena hotel !!!
Stayed 1 night in Sep 2022

2/5 Poor

Robin
Liked: Staff & service
Disliked: Property conditions & facilities
The room was pretty clean, but the overall hotel (hallways, etc) had peelimg baseboards and needed some fresh paint. At night there was a lot of outdoor noise (motorcycles, loud music, conversations) until about 1:30am. The noise, combined with a very hard mattress, made for a poor night's sleep. The staff was very friendly and helpful, although with few options to help.
Stayed 2 nights in Sep 2022

1/5 Terrible

zuley mendoza
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not have a good welcome service. The keys didn't work and the second time they worked but the room was already occupied.
Stayed 1 night in Sep 2022

1/5 Terrible

Andrew, Lawrenceville
Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming factor is its downtown location. It has clearly never been renovated. It smelled. The carpets were stained and dirty. The bed made noise and had broken springs. The towels and sheets were old and tattered. I witnessed several drug deals in the parking lot. There were people drinking outside the front entrance until I woke up the next morning. I felt unsafe and would never go back.
Stayed 5 nights in Sep 2022

2/5 Poor

Janice
Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you don’t mind old, worn down funny smell with suspect people then stay. It’s not what I’m used to
Stayed 1 night in Aug 2022