Ratings based on 1,384 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
ok needs improvement on cust service, food, drivers(shuttle/taxi)
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Costa Rica

Posted Jul 22, 2017
Hotel was clean, staff was very welcoming and food cost was reasonable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
Excellent hotel. Breakfast has anything you may want.
Comment from Hotel Management
Jul 17, 2017 by Channel Manager, Hotel Management
Dear Traveler Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Twin Cities, MN - USA

Barcelo San Jose

Posted Jul 15, 2017
We booked this at the last minute after being unsatisfied with another place and were so glad we did. We weren't acquainted with Barcelo hotels at all, and now wish they were available in the States or Canada. The room was very clean and very comfortable. The staff were excellent, especially at the restaurant. The next time we stay in San Jose we will definitely be booking at Barcelo again. I highly recommend it.
Comment from Hotel Management
Jul 16, 2017 by Carlos Ruiz, Director, Hotel Management
Dear Mr. David, Thank you for making our Barceló San Jose your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are delighted to hear that our staff and facilities in general were outstanding. We hope we can have you back in the near future in your new home in Costa Rica. Best Regards, Carlos Ruiz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx

Great hotel and the staff was very nice!!!

Posted Jul 13, 2017
We stayed here the day we arrived in San Jose because we had a late flight and the day before we left back home because of an early flight the next day! The rooms where clean and fit my family perfectly. The staff were very nice. I didn't have any problems.
Comment from Hotel Management
Jul 17, 2017 by Channel Manager, Hotel Management
Dear Mrs. Marta Thank you for the great feedback of your recent holiday experience at our Barceló San José; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Convinient hotel

Posted Jul 13, 2017
Great VIP amenities, kind staff, very nice garden and poil, convenient location from and to airport
Comment from Hotel Management
Jul 13, 2017 by Channel Manager, Hotel Management
Dear Traveler Thank you for the great feedback of your recent holiday experience at our Barceló San José; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from chile

very nice accomodations

Posted Jul 12, 2017
Pros: everything was good
Cons: more information about the hotel during the check in
Location: no much close things around
really good experience. comfortable room and accomodations. pool is great and very good restaurantes.
Comment from Hotel Management
Jul 12, 2017 by Channel Manager, Hotel Management
Dear Mr. Robert Firstly we would like to thank you for choosing our Barceló San José hotel for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear. Please at you next visit we invite you to experiences MY Barcelo APP in order to have all the information and accesso to all our services I’m sure you will have a great time with us. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax Va

Very quiet hotel in San Jose.

Posted Jul 11, 2017
Pros: Its quiet.
Cons: Decorations can be more modern.
Very satisfied with the hotel and service. Beautiful views of the city, hotel is very high up on a hill. Nice garden, a good gym.
Comment from Hotel Management
Jul 11, 2017 by Channel Manager, Hotel Management
Dear Mr. Rick We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló San José Hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Best Regards, Carlos Ruíz Director
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Close city center and all attractions

Posted Jul 11, 2017
Pros: Location, food and staff
Cons: Room smell like humid but was clean by maid as soon i reported
Location: close to all city attractions.
Staff was very friendly and helpful, breakfast very good, rooms are very clean and a great pool, parking always available and very convenience location.
Comment from Hotel Management
Jul 11, 2017 by Channel Manager, Hotel Management
Dear Mr. Johnson Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best Regards, Carlos Ruíz Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Posted Jul 11, 2017
we stay here one night and the hotel was comfortable
Comment from Hotel Management
Jul 11, 2017 by Channel Manager, Hotel Management
Dear Traveler First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your expectations. Best Regards, Carlos Ruíz Director