Ratings based on 1,298 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from palm beach FL

Very nice hotel with reasonable price

Posted Apr 26, 2017
So comfortable and convenient. Only thing is the i'm flight restaurant price is bit too high.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
Friendly staff, live music production, awesome pool with hammocks, great buffet breakfast. Would recommend it!
Comment from Hotel Management
Apr 26, 2017 by Channel Manager, Hotel Management
Dear Guest Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best Regards, Carlos Ruiz Director
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Apr 25, 2017
Nice hotel with great breakfast buffet. STAFFS are friendly. It's also close to airport with free shuttle.
Comment from Hotel Management
Apr 25, 2017 by Channel Manager, Hotel Management
Dear Mr. Al Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. We look forward to your visit in the near future. Best Regards, Carlos Ruíz Director
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Good hotel! Nice for a quick stay, very comfortable room and good view
Comment from Hotel Management
Apr 25, 2017 by Channel Manager, Hotel Management
Dear Guest First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your expectations. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from MD

Nice hotel - close to Airport.

Posted Apr 24, 2017
Pros: Location
Location: We didn't leave the hotel as we arrived late and flew out very early for Limon.
Overall very happy with the hotel. The food was delicious and the staff very friendly and helpful. There is even a nice gift shop on the property. We used the free airport shuttle to and from.
Comment from Hotel Management
Apr 25, 2017 by Channel Manager, Hotel Management
Dear Guest Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best Regards, Carlos Ruiz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Newfoundland, CA

Beautiful hotel, and not too far from the airport.

Posted Apr 19, 2017
Pros: Had several different places to eat, beautiful pool area with plenty seating and hammocks, and our room was very comfortable.
Location: We stayed in the hotel area.
Stayed the day and night before we flew back home. The accommodations and food was great, beautiful hotel. We had an early flight. The shuttle service was great.
Comment from Hotel Management
Apr 22, 2017 by Channel Manager, Hotel Management
Dear Mrs. Kim Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. We hope see you soon. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington

Posted Apr 19, 2017
Pros: Terrific pool, great gym, amazing breakfast buffet, beautiful building, lovely room.
Cons: Pool was too cold. Pool area should be cleared of used drinks more frequently. Dinner buffet is over-priced. Room service meals were not up to par.
Location: The hotel is isolated, so consider it an oasis in San Jose.
We came here with the expectation of the hotel being an oasis in the pretty dirty and disappointing city of San Jose. We were in the mood for something classy, with a nice pool. Hotel Barcelo nailed it -- in spades. The building is gorgeous, as are the pool and gardens. The lobby is pure class. Our room was tasteful, with a surprisingly large number of amenities in the bathroom, including a shaving kit, a dental kit, and the list goes on. Our room faced the national stadium, which was an unexpected nice (and interesting!) view, including a backdrop of mountains. The gym is one of the best hotel exercise facilities I've ever experienced, and in addition to plenty of cardio machines, it includes a large amount of free weights, a bench press, and a jacuzzi. The hotel staff were very friendly/helpful, and while my wife speaks fluent Spanish, all lobby staff is also fluent in English, which was helpful for me, with my limited Spanish. The free breakfast buffet is quite possibly the biggest and classiest you'll likely ever see. Many have written about it on TripAdvisor so I won't go into detail, but it was fabulous and sprawling.
Comment from Hotel Management
Apr 24, 2017 by Channel Manager, Hotel Management
Dear David We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló San José was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards Carlos Ruiz Director
2 out of 5
by A verified traveler

Posted Apr 18, 2017
The Hotel Lobby was nice but room was terrible , I stayed in room 241 , the bathroom was very dirty with a lot mildew, the hair dryer was broke , and I called to request 3 towels I have to wait more than 30 Mnts when the person came to bring it only brang 1 , breakfast was very good and bed cleaning was good too ,but the bathroom a total disaster.
Comment from Hotel Management
Apr 24, 2017 by Channel Manager, Hotel Management
Dear Guest We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best Regards Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Good clean hotel with lovely pool

Posted Apr 18, 2017
Lovely clean hotel. Helpful staff. High standard of food. ATM with both $ and CRC. Air conditioned gym. Beautiful views and ideal location for San Jose.
Comment from Hotel Management
Apr 22, 2017 by Channel Manager, Hotel Management
Dear Mrs. Julia Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel close to airport with shuttle service.

Posted Apr 17, 2017
Pros: Service and convenience.
Cons: Not applicable.
Location: Close to downtown therefore took a taxi.
Due to our Early morning departure the hotel provided us with a packed breakfast.
Comment from Hotel Management
Apr 22, 2017 by Channel Manager, Hotel Management
Dear Mrs. Monique Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We hope see you soon. Kind Regards, Carlos Ruíz Director