Ratings based on 613 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Fantastic staff

Posted Jul 25, 2017
Pros: Great location for events in San Jose. Free transport to and from the airport. Good facilities. Neat gym and pool.
Cons: Nothing bothered us.
Location: Near Levi stadium. The train stop is a few minutes walk.
We really had a great time at this hotel. I cant say enough about how friendly and helpful the staff were. They went out of their way on every occasion to meet our needs.
Comment from Hotel Management
Jul 28, 2017 by Lydia, Hotel Management
Thank you for the wonderful comments!
5 out of 5
by Phetpraseuth

Short visit

Posted Jul 16, 2017 on Hotels
Very great stay. Friendly service. Nice place.
Comment from Hotel Management
Jul 28, 2017
Thank you for your comments!
4 out of 5
Recommended
for Everyone
by A verified traveler from washington DC suburbs

Convenient

Posted Jul 10, 2017
Convenient to airport, comfortable bed, appears very clean, really nice check in staff, Starbucks in lobby
Comment from Hotel Management
Jul 28, 2017 by Lydia, Hotel Management
Thank you for your comments!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Very convenient hotel

Posted Jul 9, 2017 on Orbitz
Pros: Clean & easy access
Cons: pool was not very big, but I know that's a safety thing
15min walk from the airport or 5min by uber, restaurants all within walking distance, good amenities & friendly staff. I would stay here again.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice close to airport !

Posted Jun 30, 2017
Pros: Everything was great !
Every one was nice and very polite and helpful! We had a 6:30 flight home and we met the shuttle at 4:30,that was very helpful ! Thanks again, we enjoyed our stay !
Comment from Hotel Management
Jul 28, 2017 by Lydia, Hotel Management
Thank you for your comments!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 26, 2017 on Hotels
5 out of 5
by A verified traveler

Comfortable stay, bistro was yummy

Posted Jun 4, 2017 on Hotels
We stayed here for one night because we had a long stay with family and had a morning flight home to the east coast. It was clean and the staff was friendly. The food in the restaurant was much better than typical hotel food! And the proximity to the airport can't be beat. Overall we had a nice relaxing stay with no complaints. My only recommendation is that more channels are added to the TVs. Specifically disney junior or disney channel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel, perfect for traveling.

Posted May 23, 2017
Cons: Hotel staff did their job but did not go above and beyond in any way to make sure guests are having a good stay.
Location: Very close to downtown San Jose like the SAP center or San Pedro Square. Lots of restaurants close by, less than a five minute drive away.
The staff was polite. The rooms were very nice and clean. The breakfast was packed into little to go boxes you could enjoy at the hotel or on the go which is a nice feature. It was very quiet and had a nice courtyard. Overall, good choice.
4 out of 5
by Cruz

Graduation stay

Posted May 23, 2017 on Hotels
our stay was good, it was a nice area, quiet, lots of restaurants and shopping close by.
5 out of 5
by A verified traveler

Posted May 12, 2017 on Hotels
Great location for airport, helpful staff, appreciated the shuttle service.