Bucket List Disaster in Costa Rica
Posted Feb 5, 2017
Hotel is walking distance to small mall over a footbridge. Bank located within to exchange currency. Restaurant onsite was okay. Separately, a restaurant (not affiliated with the hotel) is located about a 5 minute walk to the left of the hotel before crossing for the footbridge. WARNING: Longed to go to Costa Rica, but federal police decided I was the perfect target to be racially profiled upon arrival. RAN after me THROUGH THE CROWD passing ALL THE WHITE PEOPLE coming off what was an extremely late flight arrival (I was one of 4 persons of colour on a fully booked flight, and the FIRST of all of them to clear immigration having been seated in first class) to ask me "Why are you here???" and commented about where I was born. Excuse me??? I had A CARRY-ON and my handbag and my itineraries with pre-booked tours for what I'd hoped would be a relaxing and enjoyable New Year's holiday. At one point I told the officer that based on his questions, he wasn't asking for precautionary measures, he was harassing me and it was clear he didn't want me there. At which point he got all flustered. I WAS LIVID. It was a horrifying and humiliating experience. All publicly, BTW, as the passengers walked by gawking in my face. I WILL NEVER RETURN. And I will forever share my experience of this so that any person of colour is prepared. I had heard chatter that Costa Ricans are terribly prejudiced and racist, but I thought it was all paranoia and people being hypersensitive. I was HORRIBLY WRONG.
Comment from Hotel Management
Feb 8, 2017 by Miguel Eugene, General Manager, Hotel Management
Thank you for taking the time to send us a review. We’re very sorry to hear about the difficult situation that you experienced during your journey through the airport.
As you may have noticed, the population of our country is very multicultural, here people of all races live together at peace, reason why we are really surprised to hear about your case and we hope it won’t happen again.
We hope you’ll give us another opportunity and visit Costa Rica soon, to provide you with the excellent food, service and hospitality we’re known for.