Ratings based on 1,054 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
Close to airport if you are landing late at night good option
Comment from Hotel Management
Apr 15, 2017 by Hotel Staff, Hotel Management
Dear Guest, thanks for posting your excellent review. It is wonderful knowing how satisfied you were while staying with us because nothing is as important as our guests' complete comfort and satisfaction. Our very convenient location is also a big plus for our guests either coming in from flights or departing since we are less than a mile away from the airport, so they can have more time to rest and sleep than if they were staying in a place further away. It was a pleasure having you as a guest. Thank you for staying with us, we will look forward to your next visit. Best regards. Marjorie Espinoza. Guest Relations Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
It's perfect for people flying into/out of SJO. Very comfortable overall.
Comment from Hotel Management
Apr 15, 2017 by Hotel Staff, Hotel Management
Dear Guest, thank you for sharing your wonderful comments about our hotel. We are more than thrilled to learn that you found our hotel to be nothing less than perfect because nothing is more important than our guests' total comfort and satisfaction. By providing very comfortable accommodations, excellent services and a very convenient location (we are less than a mile away from the airport) we ensure that they will have all the rest and sleep they expect and deserve. It was a pleasure having you as a guest. Thank you for choosing us and we hope to see you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hampton inn In San Jose Costa Rica

Posted Apr 9, 2017
This Hampton Inn in San Jose Costa Rica was well appointed. Staff was very helpful and polite. Had a great 1 night stay there.
Comment from Hotel Management
Apr 10, 2017 by Hotel Staff, Hotel Management
Dear Guest, thank you so much for sharing your excellent comments. We are very happy that you had such a pleasant stay because we really do thrive on our guests' comfort, satisfaction and well being. Our wonderful staff are always going above and beyond, making sure that our guests have everything they might need and that they feel more than welcome and right at home. It has been a pleasure being at your service. Thank you for staying with us, we hope to see you back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice hotel

Posted Apr 2, 2017
Nice, friendly staff, with pool close to airport, free shuttle
Comment from Hotel Management
Apr 4, 2017 by Hotel Staff, Hotel Management
Dear mayara, thank you for posting such aspectacular comments about your stay with us. We are delighted that you liked staying in our hotel so much finding it comfortable, with great services (like our free 24 hour shuttle to and from the airport among many others) and with such a convenient location (we are less than a mile away from the airport) because nothing is more important to us than our guests' total comfort, satisfaction and well being. It has been a pleasure having you as a guest. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Doe what an airpot hotel should.

Posted Mar 31, 2017
Pros: Excellent staff and SJO proximatey. Frequent schuttles to car rental agency and airport.
Excellent staff and SJO proximatey. Frequent schuttles to car rental agency and airport.
Comment from Hotel Management
Apr 5, 2017 by Hotel Staff, Hotel Management
Dear Guest, thank you so much for such a fantastic review. We are delighted to learn just how happy you were with our hotel ansd everything it offers because our utmost desire is your complete comfot and satisfaction. By providing very comfortable accommodations, great services (like our free 24 hour shuttle transportation to and from the airport among many others) and by having a very attentive and friendly staff, we ensure that our guests will always feel right at home. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton Ontario

Nice hotel close to the airport

Posted Mar 31, 2017
Short stay, but worth it. Convenient free shuttle to the airport at 6:00 am.
Comment from Hotel Management
Apr 5, 2017 by Hotel Staff, Hotel Management
Dear Senior couple, thank you so much for sharing your kind words regarding your stay in our hotel. We are delighted that you were so satisfied during your stay with us, not only with our accommodations, but also with our services (like our free 24 hour shuttle transportation to and from the airport among others) and our very convenient location (we are less than a mile away from the airport). Nothing is more rewarding than seeing our guests depart with a big smile across their faces just like both of you did. It was a pleasure being at your service. Thank you for staying with us, we hope to see you both back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, BC, Canada

Great stay near airport

Posted Mar 28, 2017
Pros: The two main factors for choosing this hotel was price and location, and both were excellent. The airport is only a few minutes away.
Cons: The gift shop was closed more than it was open. the pool was cool and most people getting in chose not to.
Location: Location is excellent. Traffic jams are terrible. Not many options for restaurants.
We had a great few nights stay at this hotel, across from the airport. Staff were friendly and helpful. Price was reasonable and the location was excellent for both going to or from the airport and car rental returns across the parking lot. Breakfast was included and was reasonable for the price. Room was spacious with a king sized bed and reasonably comfortable furniture. Too bad the pool was a little too cool for my liking, especially after experiencing the ocean temperatures.
Comment from Hotel Management
Mar 30, 2017 by Hotel Staff, Hotel Management
Dear Gerry, thank you so much for sharing such nice and detailed comments about your stay in our hotel. We are delighted that you had such a pleasant and comfortable hotel experience because nothing makes us happier than seeing our guests' completely satisfied. By providing very comfortable accommodations, excellent services (like our free 24 hour shuttle transportation to and from the airport and our delicious complimentary breakfast among many others), a very attentive and friendly staff and a convenient location (w eare less than a mile away from the airport), we ensure that all our guests have close at hand everything they might need. We are sorry that you found the water of the swimming pool to cold, hopefully next time you visit it is going to be warmer for you. It has been a pleasure having you as a guest. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Greasy stay for to or from airport.

Posted Mar 28, 2017
Great pool. Cold but great in warm weather. Staff is excellent. Good morning breakfast. Nice free airport shuttle.
Comment from Hotel Management
Mar 30, 2017 by Hotel Staff, Hotel Management
Dear Paula, thanks for sharing your wonderful comments. It is just awesome knowing that you had such a wonderful stay in our hotel because nothing is more rewarding than our guests' complete satisfaction. We are very glad that you found our services so good and practical, such as our free 24 hour shuttle transportation to and from the airport and our delicious complimentary breakfast among many others. It was a pleasure having you as a guest. Thank you for staying with us, we hope to see you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, basic hotel close to the airport.

Posted Mar 23, 2017
Very friendly, accommodating staff. Would stay here again as a layover before or after a flight.
Comment from Hotel Management
Mar 27, 2017 by Hotel Staff, Hotel Management
Dear Guest, thank you for posting your very nice review about your stay with us. Our utmost desire is our guests' total comfort, satisfaction and well being so we do everything we can to ensure that they always have a very pleasant and comofrtable stay. Our awesome staff are always one step ahead, complying with our guests' needs and requests with a smile across their faces and making them feel right at home. It was a pleasure being able to serve you. Thank you for choosing us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Mar 21, 2017
Pros: everything was great except for the pool
Cons: the pool
Location: excellent location
very poor pool but excellent service shuttle to airport bagged breakfast, we left a 3:30am, was great great location
Comment from Hotel Management
Mar 23, 2017 by Hotel Staff, Hotel Management
Dear Guest, thanks for sharing your very nice comments about our hotel. It is very important for us to ensure that all our guests have a very satisfying and comfortable hotel experience so we strive to provide them with everything they might need, starting with very comfortable accommodations, excellent services, and a very attentive staff. While it makes us very happy that you liked almost everything our hotel has to offer (especially our very prompt free 24 hour shuttle transportation to and from the airport and our complimentary breakfast among many others) we are a little bit sad that you did not like our swimming pool. Last but not least, it is just great that you found our locations so convenient since we are less than a mile away from the airport. It has been a pleasure being able to serve you. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.