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Overview of Holiday Inn San Jose-Aurola

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.1/5 Very Good
924 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

Popular LocationMorazan Park3 min walk
Popular LocationNational Center of Art and Culture5 min walk
Popular LocationNational Theater5 min walk
AirportSan Jose (SJO-Juan Santamaria Intl.)20 min drive

Choose dates to view prices

  • Standard Room

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More details
  • Deluxe Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Executive Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (LEISURE)

    4.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • 1442 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, View

    4.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • Valley view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 409 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More details

About this area

San Jose

Located in San Jose, Holiday Inn San Jose-Aurola is in the city center and near a train station. San Pedro Mall and Multiplaza Mall Escazu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morazan Park and Parque Nacional. Traveling with kids? Make time for Ojo de Agua Spa Park, or check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Our guests love the hotel's location for the sightseeing.

Visit our San Jose travel guide
Map
Popular Location

What's nearby

  • Morazan Park - 3 min walk
  • National Center of Art and Culture - 5 min walk
  • National Theater - 5 min walk
  • Jade Museum - 8 min walk
  • San Jose Cathedral - 8 min walk

Getting around

  • San Jose Atlantic Station - 10 min walk
  • San Jose (SJO-Juan Santamaria Intl.) - 20 min drive

Restaurants

  • El Mirador " Formal Rest" — 1 min walk
  • Tropicana Restaurant — 1 min walk

About this property

Holiday Inn San Jose-Aurola

3.5-star family-friendly hotel, walk to Morazan Park
Along with 3 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 195 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LED TVs with digital channels.
Holiday Inn San Jose-Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Free valet parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Beach shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: CRC 6500-8200 per person
3 restaurants and 1 coffee shop/café
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Indoor pool

Family friendly

Dry cleaning service
Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
In-room child care (surcharge)
Laundry facilities

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
German
Spanish

Business services

24-hour business center
7 meeting rooms
Conference center (32292 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

3 casino gaming tables
30 casino slot machines
Casino (3767 square feet of space)
Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Free rollaway beds
Premium bedding

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable/satellite channels
LED TV
Premium channels

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CRC 6500 and CRC 8200 per person (approximately)
  • Airport shuttle fee: CRC 38150 per vehicle (one-way)
  • Airport shuttle fee per child: CRC 38150.00 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Food and beverage purchases at this property are subject to a 10% service charge.

We should mention

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 5:30 AM to 10:00 PM
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose
San Jose Aurola San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose
Holiday Inn San Jose-Aurola Hotel San Jose

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn San Jose-Aurola and receive a full refund?
Yes, Holiday Inn San Jose-Aurola offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn San Jose-Aurola cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 5:30 AM–10:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking and valet parking are free at this property.
What time is check-in at Holiday Inn San Jose-Aurola?
Check-in is from 3:00 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CRC 38150 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly San Jose hotel is located in the historical district, within a 10-minute walk of Morazan Park and Parque Nacional. San Pedro Mall and University of Costa Rica are also within 2 mi (3 km). San Jose Atlantic Station is 10 minutes by foot and San Jose Fercori Station is 12 minutes.

Guest reviews

4.1
Very Good
5 - Excellent
423
4 - Good
298
3 - Okay
122
2 - Mediocre
39
1 - Poor
42
4.3
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel which matched expectations. Greag location for walking everywhere of immediate interest. Staff terrific.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taxi Drivers of this hotel are scammers

WARNING - The Taxi Driver of this Hotel identified with the number TSJ288, terminal ID G0029315 set me up and charged in my credit card US$3,000 instead of 3,000 Colones. He said he was charging colones. If you decide to stay at this hotel, AVOID TAKING ANY SERVICE WITH THEIR TAXI DRIVERS

Stayed 1 night in Feb 2020

3/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020