Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado

Hotel in nice, safe area BUT...

Posted Jan 14, 2016
My husband and I stayed here for the last few nights of our honeymoon so we would be able to explore the city and be closer to activities like coffee tours and volcanos. The hotel was nice, it was clean and the front desk staff were kind. It is in a business district so there are a lot of business men and women at the hotel and in the plaza. The plaza the hotel is located in has many restaurants which was convenient and its within walking distance of a huge mall where we caught a movie one night. I don't have any complaints about the hotel itself but our last night there was not great. A restaurant across the plaza turned into some kind of night club (it was Friday night) and the music was so loud we could hear it in our room and could not get any sleep until it finally turned off at 2am. It was our last night in Costa Rica and our flight left early in the morning so it was REALLY frustrating that we weren't able to get any rest.
Comment from Hotel Management
Jan 20, 2016 by Eduardo V., Hotel Management
Dears Honeymooners First of all thank you for the time that you took writing this survey, We are more than happy to know that you enjoyed your stay with us. We want to apologize for the noise on your last night, we are going to take care of these issue to avoid it on the future. We hope to host again in the future. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from MAXICO

PERFECTO

Posted Jan 4, 2016
Pros: TODO MUY AGUSTO Y BUEN DASAYUNO BUFFET
Cons: NADA
Location: ESTA EN UNA PEQUENA PLAZA CUN BUENOS RESTAURANTES Y 2 CUADRAS DEL MALL
MUY BUEN HOTEL PRACTICAMENTE NUEVO , AMPLIO Y MUY CONFORTABLES LOS COLCHONES, EXCELENTE Y LA GENTE MUY AMABLE
Comment from Hotel Management
Jan 13, 2016 by Ma. José Ortega , Hotel Management
Estimado Sr. Alberto, Muchas gracias por sus comentarios, nos complace escuchar su satisfacción respecto a la experiencia vivida en Holiday Inn Escazú y las facilidades en nuestro alrededor. Nos ubicamos en Plaza Tempo, Escazú, una plaza con varias opciones gastronómicas, tiendas y centros de entretenimiento. Esperamos servirle en un futuro cercano y desde ya quedamos a su completa disposición. Saludos cordiales, María José Ortega Guest experience Champion
5 out of 5
Recommended
for Everyone
by A verified traveler from GUADALAJARA

PERFECTO EL HOTEL

Posted Jan 4, 2016
Pros: NUEVO Y LIMPIO Y AMPLIO, LAS CAMAS MUY CONFORTABLES
Cons: PERFECTO NADA
Location: EL HOTEL ESTA EN UNA PLAZA PEQUENA DE NEGOCIOS Y BUENOS RESTAURANTES A 2 CUADRAS DEL CENTRO COMERCIAL
HOTEL PRACTICAMENTE NUEVO Y LIMPIO PERFECTO Y MUY BUEN DESAYUNO BUFFET
5 out of 5
Recommended
for Everyone
by A verified traveler from Managua

Nice hotel near medical installations and shopping

Posted Nov 24, 2015
Pros: Very close to medical installations I needed to visit. Also, on free time you could walk to a very large shopping mall.
Very nice welcome from the personal at front desk. Made all accommodations I needed with no charge.
5 out of 5
Recommended
for Business Travelers
by Carolina

This traveler left a rating score only Posted Nov 2, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by arlenne from panama

buen hotel

Posted Sep 23, 2015 on Hotels
Me parecio muy lindo,y limpio el hotel. El desayuno costoso
Comment from Hotel Management
Nov 28, 2015 by Melissa A, Hotel Management
Estimada Arlenne, Le agradecemos sus amables comentarios sobre nuestro limpio hotel. De igual manera, agradecemos la retroalimentacion sobre el desayuno. Le esperamos pronto. Saludos Cordiales,
4 out of 5
Recommended
for Business Travelers
by Casey from San Isidro

Great location

Posted Sep 19, 2015 on Hotels
Great service at the front desk!!
Comment from Hotel Management
Nov 28, 2015 by Melissa A, Hotel Management
Dear Casey, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for your comments towards our front desk staff. It was a pleasure to serve to you and we hope to host you again on your next visit. Kind Regards, Melissa A,
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Jean-Marc from Santiago

Perfecto para Business Trips

Posted Sep 15, 2015 on Hotels
Perfecto hotel muy buen ubicado.
Comment from Hotel Management
Nov 28, 2015 by Melissa A, Hotel Management
Estimado Jean-Marc, Es un placer saludarlo, y a la vez, nos da gusto saber que nuestra ubicacion le fue favorable en su viaje de negocios. Le esperamos pronto! Saludos Cordiales, Melissa A.
5 out of 5
Recommended
for Business Travelers
by RANDY E.

A GREAT PLACE TO RELAX

Posted Aug 31, 2015 on Orbitz
The Holiday Inn Escazu in San Jose, Costa Rica is a part of a relatively new commercial center (about 4 - 5 years old) that contains several excellent restaurants ... Italian, Peruvian, Spanish, and Argentinean, etc. The hotel was very clean, and the staff was extremely friendly and helpful. I was there on business but it would also be a great place to just relax.