Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Beautiful, but needs a little maintenence

Posted Oct 18, 2016
Pros: Staff, architecture/style, ambiance
Cons: Hot water, improving air conditioning, adding a ceiling fan, mattresses
Location: The wildlife refugio that is nearby is cool and the pizza there is pretty good and 50% of the bill goes to support the refugio.
Hotel Alta is a really gorgeous hotel. It's a unique mix of sleek contemporary with charming traditional (think almost a European castle feel). The staff are all friendly and helpful when approached and the views from the rooms are spectacular. The restaurant boasts good food too (even if the menu is a little light on variety). It's almost a 5-star hotel, but a couple of things held it back. Firstly, I found the bed to be a bit stiff/hard. Secondly, the air conditioner in my room barely functioned. If you turned it all the way down and the blower all the way up, it sort of cooled things off. Luckily I wasn't there on really hot days or it would have been stifling considering there was no ceiling fan in the room either to get the air moving. Lastly, and most importantly, I didn't have hot water the 1st time I took a shower. I told the front desk and they supposedly "fixed" it (my wife was able to shower with hot water later). However, the next day, the hot water was out again... this time when you turned on the hot water literally nothing came out of the spigots. They did fix this problem fairly quickly which is a credit to them, but all of these maintenance issues kept the hotel from being truly spectacular.
5 out of 5
by A verified traveler from Tampa,FL

Romantic getaway

Posted Sep 28, 2016
From the moment we arrived, the staff made my husband's birthday even more special. Everything about our stay was perfectly romantic..If you're looking for a couples retreat, this is the perfect place for it..The ambience of the restaurant and delicious food choices is everything you could hope for!
5 out of 5
by A verified traveler from Texas

Beautiful Hotel and Wonderful Staff!!

Posted Jun 29, 2016
Can't say enough about this hotel. Beautiful scenic views and world class staff. The moment we stepped in there, the staff was so nice and so accommodating. The convenience of the restaurant and bar made it even more special. They scheduled all of our excursions which made it so easy to go and do day trips. Would highly recommend!!
5 out of 5
by Luiza

Beautiful boutique hotel with nice views!

Posted Jun 14, 2016 on Hotels
Very nice boutique hotel with beautiful decor and views. I would rather see a breakfast buffet instead of a la carte. They had a happy hour included with tapas and wine that was very nice too. There isn't much to walk nearby but a short cab drive can get you to other restaurants. Bed and linens were not very comfortable and a better comforter could be used.
4 out of 5
by Juan from Sto. Dgo.

Very nice, upscale option

Posted Jun 10, 2016 on Hotels
Short trip to San Jose. Hillside view of Escazu. Hotel not recommended for business travelers since it is more suited for families getaways.
4 out of 5
by A verified traveler from Atlanta

Romantic Hotel

Posted Jun 4, 2016
Pros: Romantic them, excellent view & food
Location: Nice hideaway near Escazu
This is a boutique hotel nicely done en Mediterranean style. The food and view were excellent, A romantic hideaway!
5 out of 5
by Arminda from Texas

Awesome Hotel Experience

Posted May 27, 2016 on Hotels
I seriously never wanted to leave the hotel, the food, the service and all the workers there were amazing! I want to stay there anytime I need to go to Costa Rica! This is a hotel to remember! Thank you for such great service!
5 out of 5
by Kevin from Vancouver, Canada

Posted May 25, 2016 on Hotels
Amazing views and quiet location. Great food and ambience
3 out of 5
by A verified traveler

pésimo servicio al cliente

Posted May 1, 2016 on Hotels
No volvería
5 out of 5
by Afton from Los Angeles


Posted Mar 19, 2016 on Hotels
excellent! It's a quiet boutique hotel on a hillside. amazing views, staff goes above and beyond. You have so much space you almost forget there are other guest. I would highly recommend as a romantic getaway