Beautiful, but needs a little maintenence
Posted Oct 18, 2016
Hotel Alta is a really gorgeous hotel. It's a unique mix of sleek contemporary with charming traditional (think almost a European castle feel). The staff are all friendly and helpful when approached and the views from the rooms are spectacular. The restaurant boasts good food too (even if the menu is a little light on variety). It's almost a 5-star hotel, but a couple of things held it back. Firstly, I found the bed to be a bit stiff/hard. Secondly, the air conditioner in my room barely functioned. If you turned it all the way down and the blower all the way up, it sort of cooled things off. Luckily I wasn't there on really hot days or it would have been stifling considering there was no ceiling fan in the room either to get the air moving. Lastly, and most importantly, I didn't have hot water the 1st time I took a shower. I told the front desk and they supposedly "fixed" it (my wife was able to shower with hot water later). However, the next day, the hot water was out again... this time when you turned on the hot water literally nothing came out of the spigots. They did fix this problem fairly quickly which is a credit to them, but all of these maintenance issues kept the hotel from being truly spectacular.