Ratings based on 131 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Los Angeles
Beautiful hotel, great staff.Posted Nov 19, 2015
I absolutely loved everything about the hotel. Very clean, great staff and very spacious room.
for Everyoneby A verified traveler from santa ana, costa rica
Very nice hotel with friendly staff!Posted Nov 7, 2015
Pros: The fantastic green and mountainous panoramic view and the way the hotel is dressed up like a little castle/monastery!
Cons: Last morning I stayed, there was just 1 dining room attendant running like his life depended on it! Still good service though! Add an attendant? ;-)
You feel welcome the minute you set foot in the hotel! Staff is very helpful and at ease! Our shower didn't have hot water and they offered us immediately another bigger room with a great view as well. We kept our little room with our incredible view. Luckily the water problem was fixed very soon. :-) Our stay was very relaxed! I would definitely recommend this beautiful hotel to anybody who just want relax and enjoy their holiday/stay in Santa Ana!
by A verified traveler from Red Deer, AB Canada
Nice view of the cityPosted Oct 10, 2015
Pros: Room, view, hotel design
Location: Restaurants close by. Taxi or car rental best for travel from hotel.
We really enjoyed our stay here, the room was spacious & comfortable. The view from the balcony exceptional. The dark side of the stay was an employee removing credit cards from our room while we used the swimming facilities, and purchasing over $1000 of items with it. Management seemed apathetic to the problem. If you do stay here, use the provided safe at all times.
for Familiesby Edwin M from New Jersey
Beautiful hotelPosted Aug 25, 2015 on Hotels
The hotel is beautiful. The boutique quality is stupendous and more than what we expected. The views from the rooms are also wonderful.
for Couplesby Gustavo Eduardo from Mexico
Nuestra escapada de aniversario!Posted Aug 13, 2015 on Hotels
El hotel, la ubicación, la atención y la habitación que nos tocó estuvieron de maravillas! El desayuno fue poco variado y escaso. El menú del restaurante es poco variado y con precios excesivos. Lo demás, excelente!
for Couplesby Geoff from Richmond Hill
Quite sophisticationPosted Aug 13, 2015 on Hotels
The Alta is a great hotel, the staff are friendly and courteous, the hotel is clean and quiet and the amenities were just as expected. Sitting out on your own terrace, reading a book, sipping a beer, overlooking the gardens and Santa Ana below is a very relaxing way to while away the hours. We will happily be back!
for Couplesby Annie from Ft. Myers
Posted Aug 5, 2015 on Hotels
for Couplesby arun
Posted Aug 4, 2015 on Hotels
for Everyoneby A verified traveler from Mexico
Excelente hotel!Posted Jul 10, 2015
Pros: Muy bonito lugar, decoracion, muy rico restaurant. Excelente atencion.
Cons: Nada, todo esta excelente.
Location: Restaurants, bares , centros comerciales, etc
Muy buena ubicacion, excelentes instalaciones, excelente atencion del personal, desayuno delicioso. Muy recomendado!
for Familiesby ANNA JAZMIN
Posted Jul 9, 2015 on Hotels