Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Excelente hotel!

Posted Jul 10, 2015
Pros: Muy bonito lugar, decoracion, muy rico restaurant. Excelente atencion.
Cons: Nada, todo esta excelente.
Location: Restaurants, bares , centros comerciales, etc
Muy buena ubicacion, excelentes instalaciones, excelente atencion del personal, desayuno delicioso. Muy recomendado!
4 out of 5
Recommended
for Families
by A verified traveler

Nice place great view friendly people

Posted Jun 27, 2015
Pros: The view and friendly staff
Cons: The shower had no door so the bathroom was all wet and there were no hooks in the bathroom to hang your clothes while showering.
Location: We had a car so it was easy to go to restaurants nearby.
I only stayed one night with my son and granddaughter, but enjoyed it.
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Another wonderful stay

Posted Jun 9, 2015
I had another great 10 day stay at the Alta hotel and look forward to coming back again. Can't say enough about the friendliness of the staff and the amazing service. The property is lovely and the rooms extremely comfortable. It's a great place to visit even during rainy season since each room has its own private terrace. Love this place !
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Super place, staff extremely nice.

Posted Jun 2, 2015
Pros: The Staff. The ambiance.
Cons: Shower is open entry style, but water goes out of it while taking shower and also then it gets into main bathroom, slippery/ could lead to problems.
Location: Need taxi, but close to things if you want in Santa Ana, to dine, etc.
Staff extremely nice, in particular Kariel, also the very thin guy at reception too - can't remember his name, so nice and friendly. All staff wonderful and nice and are trained to remember names of guests. View is wonderful, relaxing. Gym could use updating perhaps, Pool and grounds are perfect and gorgeous. Inside of hotel is very unique and gorgeous. Rooms are very comfortable, showers are very nice (but water escapes from "open" entry area into main bathroom). Went with family, but also would be a wonderful place for a couple to have a romance & get away. Balcony views from view very nice, relaxing. Beds very comfortable with nice quality linens, etc. (If Alta Hotel keeps the current price point and offerings then it is also a good value proposition for the customer, and doesn't opt for the more commonplace Costa Rican "price gouging" of visitors, this will be the hotel I always return to and recommend.)
4 out of 5
Recommended
for Everyone
by A verified traveler from Barbados

Charming boutique hotel.

Posted Jun 2, 2015
Pros: Small and charming.
Cons: Buffet breakfast.
Location: Many restaurants in the area. Easy access to San Jose.
This is a charming boutique hotel that is ideal for both a romantic get-away as well as business travel. My husband enjoyed his mornings on the patio...a perfect setting to conduct his computer work and read. The pool is lovely and the surrounding gardens are tranquil. The restaurant is very good and the well stocked bar is a perfect gathering area with a comfortable and inviting setting. The buffet breakfast is a little boring but wouldn't impact our decision to return. Bar includes a high end espresso/cappuccino maker which makes for wonderful morning coffee. We would definitely re-visit this hotel should we find ourselves in the area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Alta is a Charming, boutique hotel nestled in the hillside of Escazu. We stayed one night to be near the airport. Next time I'd stay longer. Very relaxing atmosphere, beautifully decorated and lovely restaurant. The price of the hotel was a great value for the experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montréal, Canada

Amazing staff

Posted May 19, 2015
Cons: The only thing i would change is the food in the restaurant and the quantity they give which is not enough according to me and my wife.
Location: Localed in the mountain, we loved the location. Lots of restaurants around
Beautiful hôtel, Nice pool and facilities. What made our stay amazing is the staff who helped us finding activities and spent a lot of time Talking with us to make sure we had everything needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Excellent hotel, nice location.

Posted May 4, 2015
Location: Many nice restaurants within a short drive and a beautiful mall.
This was my second time staying at this hotel and will definitely be going back. The staff are very helpful and courteous. The hotel is beautiful. Clean, quiet, comfortable and the breakfast is delicious.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta, Canada

My fav hotel in the world

Posted Apr 23, 2015
Pros: Character, fantastic espresso machine, great view.
Cons: More menu selections
Location: Poas volcano and La Pas Waterfall Park
This is my favourite hotel, ever. It was enchanting - mini castle meet Spanish flavour meet modernism. The staff were outstanding, the restaurant charming and the food delicious. I will stay here again if I return to San Jose.
4 out of 5
Recommended
for Getaway With Friends
by L from Canada

Great for dinner, but rooms just ok

Posted Apr 22, 2015 on Hotels
Initial confusion at check-in having changed online from king to double - front desk not well organized but eventually caught up. The lobby is impressive, and the restaurant and outdoor pool/terrace are lovely, so I expected the rooms to be high-end also but they're just ok. Double room: small room, one light between the beds so if you want to read, the light is on for everyone, oddly designed bathroom with walk-in shower that soaks the entire floor and can't be adjusted or closed, mini-bar but no coffee maker (coffee machine in the lobby), digital clock couldn't be set, but comfy bed and nice balcony w/ great view (not all rooms offer views so request one). The restaurant was fabulous for dinner - excellent dining and service! But Sunday breakfast was a buffet and the food was poor with few choices (staff tried hard though). Location is out of town but quiet and a short drive to shops or restaurants. Won't stay there again, but would go back for dinner in a heart beat.