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Guest reviews

3.9/5 Good
59 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Pet Friendly
Business Services


Explore the area

Popular LocationJuan Castro Blanco National Park12 min drive
Popular LocationCity Mall68 min drive
Popular LocationPoas Volcano National Park91 min drive

Choose dates to view prices

  • Standard Double Room

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 5
    • 2 Queen Beds and 1 Twin Bed
    More detailsStandard Double Room
  • Junior Suite

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 5
    • 2 Queen Beds and 1 Twin Bed
    More detailsDeluxe Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Sarchi Norte

Located in Toro Amarillo, Hotel Alto Palomo is in a rural area. Poas Volcano National Park and Juan Castro Blanco National Park reflect the area's natural beauty and area attractions include Else Kientzler Botanical Garden and Mariposas Sarchí.

Visit our Sarchi Norte travel guide
Popular Location

What's nearby

  • Juan Castro Blanco National Park - 12 min drive
  • City Mall - 68 min drive
  • Ojo de Agua Spa Park - 71 min drive
  • Plaza Real Cariari - 73 min drive
  • Poas Volcano National Park - 91 min drive

Getting around

  • San Antonio de Belen Station - 59 min drive
  • Juan Santamaria Intl. Airport (SJO) - 123 min drive

About this property

Hotel Alto Palomo

Hotel in Toro Amarillo with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, conference space, and concierge services are onsite. All 10 rooms offer free WiFi, balconies, and flat-screen TVs. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Hotel Alto Palomo offers 10 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free continental breakfast
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • Dry cleaning service
  • Laundry facilities


  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space (1615 square feet)


  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Shared microwave
  • Smoke-free property

Room amenities


  • Hair dryer
  • Shower


  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony


  • Desk



Check-in from 2:00 PM - 10:00 PM


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CRC 12000 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CRC 12000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hotel Alto Palomo Toro Amarillo
Alto Palomo Sarchi Norte
Hotel Alto Palomo
Hotel Alto Palomo Sarchi Norte
Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel
Hotel Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel Toro Amarillo

Frequently asked questions

Can I cancel my reservation for free at Hotel Alto Palomo and receive a full refund?
Yes, Hotel Alto Palomo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Alto Palomo cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Alto Palomo pet-friendly?
Yes, pets are allowed at this property. There's a fee of CRC 12000 per pet, per stay.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM–10:00 PM.
What time is check-out at this hotel?
Check-out is at noon.
Where is Hotel Alto Palomo located?
Situated in the mountains, this hotel is within 9 mi (15 km) of Juan Castro Blanco National Park, Poas Volcano National Park, and Catarata del Toro. Else Kientzler Botanical Garden and Mariposas Sarchí are also within 12 mi (20 km).

Guest reviews

Overall score and ratings for Hotel Alto Palomo

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Staff & service, property conditions & facilities
  • Disliked: Cleanliness, amenities

Can’t really decide between 1 star and 5 stars...so weird. On one hand, the room Almost filthy with bugs and roaches in the room (yes I get it- tropicals and open windows means bugs), no coffee machine (

Stayed 1 night in Jan 2020


  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Called the to cancel they didn't approve. No actual reasons

Stayed 2 nights in Dec 2019


  • Liked: Cleanliness, staff & service
View is amazing

The view is amazing and incomparable. Yes there is a restaurant but it is about half mile from the hotel. The food and service were very good though. We could not get the instant electric hot water shower to work. The drive from Sarchi was very steep and curvy but great views.

Stayed 1 night in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms and restaurant have really great views. Very quiet location...mostly just the hotel and cloud forest.

Stayed 1 night in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, rustic type of setup and friendly people. Great views and cool location.

Stayed 1 night in May 2019