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Get an overview of this hotelFamily-friendly hotel with restaurant and bar/lounge

Location

Located in the mountains, this family-friendly hotel is within 20 mi (32 km) of Palmares Church, San Ramon Museum, and San Ramon Nonato Church. Zoo Ave and Doka Estate are also within 25 mi (40 km).

Hotel Features

Along with a restaurant, this hotel has a bar/lounge and an indoor tennis court. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a rooftop terrace, a conference center, and coffee/tea in a common area.

Room Amenities

All 10 individually furnished rooms feature pillowtop beds and MP3 docks. In addition to upscale touches like private spa tubs and jetted tubs, guests will find flat-screen TVs with satellite channels and kitchens.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. High-speed wireless Internet access is complimentary.

This hotel offers access to a business center and limo/town car service. 2 meeting rooms are available. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and an arcade/game room. Guests can use the health club at a partner hotel. For a surcharge, the property provides an area shuttle within 42.90 km and a roundtrip airport shuttle (available 24 hours). Complimentary self parking is available on site.

Hotel Alto Palomo has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 10 
  • Number of floors - 2 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Cruise terminal shuttle (surcharge) 
  • Ferry terminal shuttle (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Theme park shuttle (surcharge) 
  • Beach shuttle (surcharge) 
  • Designated smoking areas (fines apply) 
  • Electric car charging station 
  • Designated smoking areas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Rooftop terrace 
  • Garden 
  • Picnic area 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free grocery shopping service 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Conference center 
  • Indoor tennis court 
  • Number of meeting rooms - 2 
  • Free reception 
  • Year Built 2012 
  • Area shuttle (surcharge) 
  • Number of buildings/towers - 5 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Indoor tennis court  
  • Kitchen  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Furnished balcony 
  • Access via exterior corridors 
  • Free local calls 
  • Kitchen 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Shower/tub combination 
  • Free toiletries 
  • Jetted bathtub 
  • In-room massage available 
  • Rainfall showerhead 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • HDTV 
  • Blackout drapes/curtains 
  • Private spa tub 
  • MP3 docking station 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Down comforter 
  • First-run movies 
  • Individually furnished 
  • Pillowtop mattress 
  • Yard 

Where to Eat

A complimentary manager's reception is offered on select days.

Alto Palomo - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Skydiving nearby 
  • Bicycle rentals on site 
  • Ecotours on site 
  • Mountain biking on site 
  • Playground on site 

Spa Services

  • Manicures and pedicures 
  • Body scrubs 
  • Massages 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

24-hour check-in

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CRC 1 and CRC 20 per person (approximately)
  • Airport shuttle fee: CRC 70.00 per vehicle (one way)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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