Junior Suite | Shared kitchen

Reviews of Hotel Casa Roland San José

3 out of 5
Hotel Casa Roland San José
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 512 reviews" "
Rating 8 - Good. 123 out of 512 reviews" "
Rating 6 - Okay. 21 out of 512 reviews" "
Rating 4 - Poor. 6 out of 512 reviews" "
Rating 2 - Terrible. 3 out of 512 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Casa Roland 2 times on our recent trip to Costa Rica. The hotel is gated and there is always someone at the door to great you (however, the hotel is in a very quite neighborhood). They have an excellent breakfast and the coffee is amazing. The rooms have nice beds and we slept well both times we visited. I would recommend this place to anyone looking for an unusual Costa Rica owned hotel.
Stayed 1 night in Mar 2024
Response from Ana Maria on Mar 26, 2024
thankyou Allison

10/10 Excellent

Rahul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel to start and will surely come back again 👍
Stayed 2 nights in Mar 2024
Response from Yesie miller on Mar 17, 2024
DeanWhat a beautiful comment. Grateful that you have chosen us for your visit to Costa Rica. He can't wait to find out when the next trip will be. Thank you

10/10 Excellent

Dean, Camrose

Traveled with partner
Our stay was amazing the staff was great The breakfast was great
Stayed 7 nights in Mar 2024
Response from Yesie miller on Mar 17, 2024
DeanWhat a beautiful comment. Grateful that you have chosen us for your visit to Costa Rica. I hope to see you again Pura vida

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Yesie miller on Mar 17, 2024
Señor Randy.Casa roland le agradecemos habernos elegido para su visita a. Esperamos alla sido de su agrado.Pura vida. Esperamos verle de nuevo.

4/10 Poor

Reynaldo

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff name “ anamarie” is lazy and talking to me while IN FB POOR customer service
Stayed 5 nights in Mar 2024
Response from Margaret on Mar 11, 2024
disculpe los inconvenientes vamos mejorar nuestra atencion

10/10 Excellent

Natesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location, nice front desk
Stayed 1 night in Mar 2024
Response from Margaret on Mar 11, 2024
gracia spor tu comentario , fue un gusto atenderle

10/10 Excellent

Kiley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our one-night stay and are happy we’ll be staying here one more night at the end of our vacation in Costa Rica. The quiet, elegant feeling and uncommercial ambiance is so great. Really nice staff and a lovely shower in our junior suite. Thanks!
Response from Margaret on Mar 11, 2024
fue un gusto atenderles

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place, great staff
Stayed 4 nights in Feb 2024
Response from Ana Maria on Mar 5, 2024
THANK YOU FOR YOUR KIND WORDS

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ana Maria on Mar 5, 2024
MUCHAS GRACIAS

10/10 Excellent

Greg

Stayed 1 night in Feb 2024
Response from Ana Maria on Mar 26, 2024
thank you Greg

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like an old Costa Rican mansion converted into a hotel. Not your typical. Kind of like a maze walking around inside. Great breakfast, great location. Nice staff.
Stayed 7 nights in Feb 2024
Response from yesie miler on Feb 28, 2024
Mr: David , What you didn't know was, that you were not just buying a hotel room. Surprise and welcome to our art gallery only at Casa Roland hotel san jose .regards

8/10 Good

steven, middletown

Stayed 1 night in Feb 2024
Response from Ana Maria on Mar 26, 2024
thank you

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back.
Stayed 2 nights in Feb 2024
Response from yesie miler on Feb 28, 2024
Mr: We are already waiting for your next visit.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the US Embassy
Stayed 2 nights in Feb 2024
Response from Yesie miller on Feb 28, 2024
Mr. Carlos , How good that we were able to be part of yopur trip. I hope everything turned out as expected. Take us into plan for your next visit.have a great day

10/10 Excellent

Delmar, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita el hotel, el decorado, los cuadros, el juego de luces y sombras… el staff del hotel es muy genuinamente amable. Muy seguro. El desayuno estuvo espectacular, variado y muy buena porción. Volvería sin pensarlo!
Stayed 1 night in Feb 2024
Response from yesie miler on Feb 28, 2024
Que bien se siente saber que fuimos parte de su visita y mejor aun felices por su comentario tan bello . comunicare a los colaboradores este grato comentario gracias y los esperamos pronto

10/10 Excellent

Patrice, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ana Maria on Mar 26, 2024
patrice thank you

6/10 Okay

Melanie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The manager, Jesie is so kind and she will go out of your her way to help you. Amazing person always a big smile on her face. She makes her stay welcome and warm and delightful. The staff were amazing. The hotel is like antique. It’s beautiful, but my bathroom had a terrible smell.
Stayed 1 night in Jan 2024
Response from Yesie miller on Feb 28, 2024
Hello . Thank you very much, this is proof that anything is possible and I am glad that everything was positive.GRACIASPURA VIDA

10/10 Excellent

Barry, Rimbey

Traveled with family
Liked: Staff & service
very unique hotel, very beautifully done with paintings , wood, tile, several lounges and a home cooked breakfast. The staff are so friendly and helpfull they make you feel like you are right at home.
Stayed 5 nights in Jan 2024
Response from yesie miller on Feb 28, 2024
Mr:Barry Thank you very much for allowing us to be part of your journey. Your comment makes us better. pura vida

6/10 Okay

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel but the keycard stopped working multiple times during our stay and it was annoying. There was also no access to a washing machine which really sucked for our long stay. Front desk told us we could have the cleaning lady do it but who wants random people washing their personables. The free breakfast was not bad! great for the price.
Stayed 10 nights in Jan 2024
Response from Ana Maria on Jan 31, 2024
Tiffany es una pena que nose sintiera lo a gusto que nos hubiera gustado.

8/10 Good

Jorge, Pearland

Stayed 6 nights in Jan 2024
Response from Ana Maria on Mar 26, 2024
thank you jorge

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ana Maria on Jan 31, 2024
muchas gracias

10/10 Excellent

Kerrilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great amenities! We will be back!
Stayed 1 night in Jan 2024
Response from yesiemiller on Feb 28, 2024
Miss: kerrilyn Thank you very much for allowing us to be part of your journey. Your comment makes us better

10/10 Excellent

hrushit

Stayed 1 night in Jan 2024
Response from Ana Maria on Jan 31, 2024
muchas gracias

10/10 Excellent

dae ho, flushing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Higley recommend
Response from Ana Maria on Jan 31, 2024
hola muchas gracias los esperamos de vuelta

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Breakfast was made fresh to order. Staff very helpful and friendly.
Stayed 1 night in Jan 2024
Response from yesie miler on Feb 28, 2024
Mr Scott: Thank you very much for allowing us to be part of your journey. Your comment makes us better every day

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but far from the city centre
Room was great, location not so much given that you need to walk an hour into the city centre or rely on transportation. Breakfast was nice and you are served a lot, and the staff are very helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Isabel

Stayed 1 night in Dec 2023

8/10 Good

Fraser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked staying here. It had some "interesting" art that was for sure somting to talk about. It was convenient to the airport but not to downtown. However we only needed to be close to the airport. The best part was the breakfast. I would stay here again on another trip back to San Jose
Stayed 1 night in Nov 2023

10/10 Excellent

Cheri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutley beautiful breakfast was delicious and staff friendly and helpful!
Stayed 1 night in Nov 2023

10/10 Excellent

Griffin

Stayed 2 nights in Nov 2023

6/10 Okay

Inti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are all quite unique and memorable.
Stayed 1 night in Nov 2023

8/10 Good

Samuel

Stayed 2 nights in Oct 2023

8/10 Good

Terry Martin

Stayed 1 night in Oct 2023

10/10 Excellent

Kerrilyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool art and antiques, amazing staff. Highly Recommended!
Stayed 1 night in Oct 2023
Response from Miriam Alvarez on Oct 13, 2023
Good morningWe greatly appreciate your comment, we are pleased to know that your stay was to your liking.We hope to see you again soon

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like a home
This was the second time I stay here nice hotel and feel like a home not a hotel
Stayed 1 night in Oct 2023
Response from Miriam Alvarez on Oct 13, 2023
Good morningWe greatly appreciate your comment, we are pleased to know that your stay was to your liking.We hope to see you again soon

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, the real state is super. I travel a lot. Try this place , you will be glad. No games.
Stayed 2 nights in Sep 2023
Response from Miriam Alvarez on Oct 13, 2023
Good morningWe greatly appreciate your comment, we are pleased to know that your stay was to your liking.We hope to see you again soon

10/10 Excellent

Kerrilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and unique design. Very clean! Highly recommended.
Stayed 1 night in Sep 2023
Response from Miriam Alvarez on Oct 13, 2023
Good morningWe greatly appreciate your comment, we are pleased to know that your stay was to your liking.We hope to see you again soon

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar acogedor, seguro, centrico, lo recomiendo para quedarse, el desayuno muy rico, la habitacion ideal y muy cerca de SJ
Stayed 1 night in Sep 2023
Response from Miriam Alvarez on Oct 13, 2023
Buenos diasAgradecemos mucho su comentario nos complace saber que su estadia fue de su agrado Esperamos volver a verle pronto

8/10 Good

Ashley

Stayed 1 night in Aug 2023

10/10 Excellent

Tacha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice hotel and the staff were beyond helpful! More of a vintage vibe and my family loved it!
Stayed 1 night in Aug 2023

8/10 Good

Rolando

Stayed 2 nights in Jul 2023

10/10 Excellent

Rada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient
The hotel is a quirky place with some interesting art. It was very clean and we had a very comfortable stay on our way back home after two weeks travelling around CR. The hotel is very conveniently located between San Jose and the airport, the staff are super friendly!
Stayed 1 night in Jul 2023

10/10 Excellent

DAISY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean.
Stayed 4 nights in Jul 2023

10/10 Excellent

Gilberto, Brownsville

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was wonderful in San Jose, far from tourist attractions but we loved it. Clean & very friendly staff, their breakfast was fantastic! Would highly recommend anyone staying in San Jose, CR.
Stayed 4 nights in Jul 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
My goto hotel in San Jose. Comfortable with fantastic staff and amazing breakfast! Also the owner has one of Costa Rica’s largest private art collections which is worth a visit to see on its own. Probably my 50th stay here
Stayed 1 night in Jun 2023

8/10 Good

AJAY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First off, the outside of the hotel bldg looks nothing like the pics on Google and hotel site, the main bldg with the lobby entrance was closed off and the actual rooms (or the Hotel) was on the opposite side of the street. The rooms are very good, and clean...the hotel is clean, cozy and has a character/charm to it. The breakfast is awesome and so is the service. Note there are no elevators and if your room is far from reception or 2nd floor then you will have to hand carry your luggage thru a few up and down stairs but the staff service helps with luggage etc.
Stayed 1 night in Jun 2023
Response from Alejandra on Jun 27, 2023
thank you Ajay

10/10 Excellent

Bryant

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stay
Stay was probably the nicest ever compared to any place i had ever stayed in
Stayed 2 nights in Jun 2023
Response from Ana Maria on Jun 27, 2023
Bryant thank you very much for your words

8/10 Good

AJAY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First off, the outside of the hotel bldg looks nothing like the pics on Google and hotel site, the main bldg with the lobby entrance was closed off and the actual rooms (or the Hotel) was on the opposite side of the street. The rooms are very good, and clean...the hotel is clean, cozy and has a character/charm to it. The breakfast is awesome and so is the service. Note there are no elevators and if your room is far from reception or 2nd floor then you will have to hand carry your luggage thru a few up and down stairs but the staff service helps with luggage etc.
Stayed 1 night in May 2023

10/10 Excellent

Ronny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a quiet boutique hotel located just minutes from center of activities in the capital.
Stayed 1 night in May 2023
Response from Ana Maria on Jun 27, 2023
Ronny thank you for your preference

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The history of the property made it unique, the art work was visually stunning with at least a couple of pieces having a interested past. The staff was detail oriented, treating my wife and i more like family than guests. We both agreed that this was one of if not the best experience we've ever had. I wanted to get everyone's name to make direct compliments but failed, to I Marion and Palmera, I hope i got the spelling right, to the outstanding culinary crew and house keeping, my wife and i want to thank you for making us feel like we were the only guests there, so much attention to the little and big details.
Stayed 6 nights in May 2023
Response from Ana Maria on Jun 27, 2023
Dear John thank you for your words and for us our guests are like family and this is a home away from home we will love to see you soon