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Hotel Castillo

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Balcony
Balcony
In-room safe, desk, free WiFi, wheelchair access
In-room safe, desk, free WiFi, wheelchair access

Overview of Hotel Castillo

Hotel Castillo

3 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationMorazan Park4 min walk
  • Popular LocationNational Park5 min walk
  • Popular LocationRafael Angel Calderon Guardia Hospital6 min walk
  • AirportSan Jose (SJO-Juan Santamaria Intl.)34 min drive

Choose dates to view prices

About this area

San Jose

Located in San Jose, Hotel Castillo is in the city center. San Pedro Mall and Multiplaza Mall Escazu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morazan Park and National Park. Check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica), and consider making time for Ojo de Agua Spa Park, a top attraction not to be missed.
Popular Location

What's nearby

  • Parque Espana - 3 min walk
  • Morazan Park - 4 min walk
  • National Park - 5 min walk
  • National Center of Art and Culture - 6 min walk
  • Rafael Angel Calderon Guardia Hospital - 6 min walk

Getting around

  • San Jose Atlantic Station - 9 min walk
  • Juan Santamaria Intl. Airport (SJO) - 34 min drive

Restaurants

  • Alma de Amos — 3 min walk
  • La Terrasse — 3 min walk
  • Café de los Deseos — 5 min walk
  • El Cafe Rojo — 5 min walk
  • Chelles — 7 min walk

About this property

Hotel Castillo

Adults-only San Jose hotel in Amón, walk to Morazan Park
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 29 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs with cable channels. Safes, showers, and desks are among the other amenities that guests will find.
Hotel Castillo offers 29 air-conditioned accommodations with safes. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. This San Jose hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

All inclusive details

All-inclusive room rates at Hotel Castillo are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Renovated entire property - February 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Castillo San Jose
Castillo San Jose
Hotel Castillo Hotel
Hotel Castillo San Jose
Hotel Castillo Hotel San Jose

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 9 out of 14 reviews
5 - Excellent 64%
Rating 4 - Good. 2 out of 14 reviews
4 - Good 14%
Rating 3 - Okay. 0 out of 14 reviews
3 - Okay 0%
Rating 2 - Poor. 2 out of 14 reviews
2 - Poor 14%
Rating 1 - Terrible. 1 out of 14 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for fun!
Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castillo en San Jose
Great location. Staff work with you on any requests. Breakfast is delicious.
Stayed 2 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019