- Liked: Cleanliness, staff & service
I made a mistake in an earlier review that was meant for Hotel de la Cuesta and not Casa Makiki. My stays at Makiki all were good and I was sad to see the hotel close in Alejuela. My earlier review is about my stay at La Cuesta where I was charged additionally because I had a service animal (unlawful), and then I was not provided proper bedding and had to use my clothing from my suitcase to stay warm at night. Hotel de La Cuesta, despite the very friendly staff was a very uncomfortable stay after they charged me extra to clean a blanket because of my short-haired service dog, and also provided thread-bare sheets and no blanket afterward despite wanting to charge me to clean the blanket due to my ESA. My dog and I have stayed in multiple countries and in upscale hotels and not once has there every been a complaint about his shedding, or a response to "take away" bedding.