Ratings based on 737 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ireland

Beautiful hotel in the heart of San Jose

Posted Aug 21, 2016
Old world style but modernised. Great hotel with warm and friendly staff. The restaurant has an inside as well as a courtyard which gives a wonderful dining experience. Would highly recommend this hotel when staying in San Jose.
4 out of 5
by A verified traveler from Ft Lauderdale

Pretty hotel

Posted Aug 12, 2016
Such a lovely venue. Outside of central area so you will need to use transportation.
5 out of 5
by A verified traveler

Beautiful, stately hotel....best bed ever.

Posted Jun 13, 2016
Pros: Bed. Old world charm. Staff.
Cons: Nothing.
I have to say, first up, the bed was the best I have ever slept in. The mattess, pillows...just wonderful. The room was immaculate. We were upgraded to a deluxe room. It was beautifully furnished. Not your standard hotel room. You can see the fittings and the flooring were all chosen to reflect the elegance of this former stately home. The restaurant, bar and garden were beautiful. Such old world charm and details. The staff were endearing and very helpful. Only slight drawback. While the area is fine, it is a bit of a walk to restaurants / city centre. Would definitely stay there again. Only regret is we did not dine at the restaurant.
5 out of 5
by Claudia from Hamburg

Beautiful city hotel

Posted May 18, 2016 on Hotels
Wunderschönes Hotel im Kolonialstil mit sehr freundlichem und hilfsbereitem Personal. Leider war unser Aufenthalt viel zu kurz. Sehr gutes Restaurant im Hotel, aufmerksamer Service. Ich kann es nur wärmstens empfehlen und würde es immer wieder buchen.
5 out of 5
by A verified traveler from Santa Fe, N.M.

An oasis of charm in San José

Posted May 15, 2016
Genteel staff, pleasant ambience, neat gift shop, walking distance to sites in the city. Odd, given the name and history of the place, that the hotel can't make better coffee; but this may be the case throughout Costa Rica.
5 out of 5
by A verified traveler from Toronto, Canada

Great place to stay to see San Jose

Posted May 8, 2016
Pros: The hotel has been renovated to imitate the original colonial style. Beautifully done.
Cons: Nothing I can think of
Location: In west end of San Jose, need a taxi to get most places but that is no problem and safer
All staff very friendly, helpful and experienced. Very comfortable stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 7, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 25, 2016
Highly recommend! Very unique place with very attentive staff and the overall experience was wonderful
5 out of 5
by Rick Culleton from Austin, Texas

I can't believe I didn't find this place earlier.

Posted Apr 23, 2016 on Hotels
It's like staying in your rich uncle's house. Thus small Victorian, Casablanca like hotel is the only hotel I will stay in when I come to San Jose from now on. I stayed in room 9. It was my last day in Costa Rica. The bed was so comfortable that when I woke up I thought I was already home. The restaurant has seating indoors and in the courtyard. The food is fantastic and the service is as you would expect in a posh hotel like this. The internet is fast and reliable. There is no valet parking but they do provide a gated lot. I usually just spend the last night in San Jose before I fly out. I may send more time in this city next time now that I have found Hotel Grano de Oro. I could be inspired to finish writing a book with enough time here.
5 out of 5
by Phillip from Los Angeles

Best Hotel Ever and Absolute BEST IN SAN JOSE..

Posted Apr 19, 2016 on Hotels
I have to say this hotel and it's staff are absolutely amazing. I had forgotten my passport at the resort we were staying at in Manuel Antonio and the sent a driver to pick them up for us at no charge... The food was amazing at the restaurant. The rooms were beautiful. The grounds amazing.. Personally, I wasn't a fan of the city. Luckily, the hotel was 5 STAR - A+ in all ways...