Ratings based on 189 Verified Reviews
3.2 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from sydbey australia
Excellent hotel near downtownPosted Jan 29, 2018
I had a great experience in particular with reception and the breakfast bar staff. The breakfast included eggs made to order and was delicious! I would definitely recommend this hotel
by A verified traveler
Avoid!Posted Jan 26, 2018 on Hotels
by A verified traveler from Florida
Do not stay herePosted Dec 16, 2017
We were placed in a room that smelled like sewage. When we complained, the front desk guy said "oh yeah that room has always had a problem with mold." We did not stay there and they refused to refund the money. Spend a little extra and stay somewhere clean .
Location location!Posted Aug 13, 2017 on Hotels
It was nice except for the new guy at the front desk giving away my room to someone else while all my luggage was still in the room the first night of my stay. Other than that it was a great location, close to everything and Uber was extremely cheap from there.
for Studentsby A verified traveler from Panama City, Panama
Pleasant staff but substandard facilityPosted May 23, 2017
Pros: See above.
Cons: See above.
Location: It's located in Barrio Amon, so you are within easy walking distance of shops, restaurants, cafes, supermarkets, the gold museum, old opera house, etc
I keep going back because of the location and the price. The staff is pleasant, and I like that they have free breakfast included. The WiFi had been very weak prior to my previous visit, but they seemed to have improved this on my most recent stay. However, the guest computer was broken. The bathrooms are not in the best conditions. There was mold in the shower and problems with the water draining. If the hotel would attend to some structural improvements, and attended to the mold problem, it would make a huge difference, and make the price they charge truly worth the experience.
Horrible hotel to stayPosted May 11, 2017 on Hotels
Horrible condition hotel, the worst hotel we have stayed. The TV and shower drain does not work. The breakfast was a joke. The worst maintained hotel.
by A verified traveler
Posted Apr 27, 2017 on Hotels
by A verified traveler from Wimbledon, London, UK
Never again!Posted Apr 16, 2017
We booked this hotel through the advice of the Expedia advisor, we specifically asked for a hotel to be in close proximity to the airport, it was in fact further away, in the middle of San Jose, a half hour trip. When we arrived we thought that it was closed as there was a metal grill and the door was locked, we had to ring the bell to be admitted. There was no hot water it was dusty and grubby and had seen much better days, fortunately as we had to be up so early to get to the airport, we missed breakfast! It spoilt our last night in Costa Rica.We would not recommend this hotel to anyone.
for Everyoneby A verified traveler from chicago
Nice hotel good locationPosted Mar 5, 2017
Only problem cold showers in the night , the hotel had good location close to center of San Jose.
It was realy dirty, bad small, wi fi does not workPosted Feb 21, 2017 on Hotels
WE stay because we did not have any choise, because we pay.