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Hotel Monte Campana Heredia

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3 outdoor pools
3 outdoor pools

Overview of Hotel Monte Campana Heredia

Hotel Monte Campana Heredia

3 out of 5

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
5 km norte de la Iglesia de Barva, Birri de Santa barbara, Santa Barbara de Heredia, Heredia, 404004

Explore the area

  • Popular LocationCafe Britt Coffee Farm8 min drive
  • Popular LocationPalace of Sports10 min drive
  • Popular LocationOxígeno Human Playground23 min drive
  • AirportSan Jose (SJO-Juan Santamaria Intl.)29 min drive

Choose dates to view prices

About this area


In the entertainment district and near a train station, Hotel Monte Campana Heredia is in an area with good airport proximity. Plaza Real Cariari and City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Braulio Carrillo National Park and Ojo de Agua Spa Park. Traveling with kids? Consider ARA Project and Hacienda Alsacia.

What's nearby

  • Cafe Britt Coffee Farm - 8 min drive
  • Palace of Sports - 10 min drive
  • Universidad Nacional - 10 min drive
  • Hacienda Alsacia - 22 min drive
  • Oxígeno Human Playground - 23 min drive

Getting around

  • Santo Domingo Santa Rosa Station - 15 min drive
  • Juan Santamaria Intl. Airport (SJO) - 29 min drive


  • El Mirador — 1 min walk
  • Pollos mi Pueblo — 4 min drive
  • B Burger's — 4 min drive
  • Hamburguesas Santa Bárbera — 4 min drive
  • Pizzeria Terra Fertil — 4 min drive

About this property

Hotel Monte Campana Heredia

Family-friendly hotel with 3 outdoor pools and 15 spa tubs
Along with 3 outdoor pools, this smoke-free hotel has free water park access and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 50 rooms boast deep soaking tubs and offer free WiFi and room service. Other amenities available to guests include down comforters, in-room massages, and safes.
Hotel Monte Campana Heredia offers 50 accommodations with safes and blackout drapes/curtains. Beds feature down comforters. This Santa Barbara de Heredia hotel provides complimentary wireless Internet access. Bathrooms include bathtubs with deep soaking bathtubs. Housekeeping is offered daily and in-room massages can be requested.
3 outdoor swimming pools and 15 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge) up to 6 miles
  • Shopping center shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–10 AM: CRC 4000-4000 for adults and CRC 4000-4000 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 15 spa tubs
  • Basketball
  • Children's pool
  • Ecotours
  • Fitness center
  • Free water park access
  • Hiking/biking trails
  • Karaoke
  • Mountain biking
  • Playground
  • Volleyball
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Waterslide


  • Banquet hall
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center (3401 square feet of space)
  • Meeting room


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace


  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter


  • Bathtub
  • Deep soaking bathtub
  • Towels


  • Connecting rooms available
  • In-room massage
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 6 AM - midnight
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: CRC 10000 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CRC 4000 and CRC 4000 for adults, CRC 4000 and CRC 4000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Santa Barbara de Heredia
Hotel Monte Campana Heredia Hotel Santa Barbara de Heredia

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 64 out of 218 reviews
5 - Excellent 29%
Rating 4 - Good. 64 out of 218 reviews
4 - Good 29%
Rating 3 - Okay. 41 out of 218 reviews
3 - Okay 19%
Rating 2 - Poor. 31 out of 218 reviews
2 - Poor 14%
Rating 1 - Terrible. 18 out of 218 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities

3/5 Okay

Traveled with family
It was an ok stay, pools and jacuzzi fine, rooms are ok for sleeping only, there were no amenities in the room (just beds and tv), misleading it was said in the description there will be a tub, kitchenette and chemenee
Stayed 1 night in Jun 2021

1/5 Terrible

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I reserved “The tree house” which is not a treehouse in reality, its basically a two-family apartment which your sleep will be diaturbed because everything is heard from one floor to the other. There is no staff after 7PM, which means there is no reception, no one to go to for a complaint if there is anything wrong. The “HOT WATER” only works for approximately 60 seconds. Freezing cold water after that. The reception young lady with long-black hair, light brown eyes has a terrible attitude. This place is a terrible mess. Disgusting.
Stayed 6 nights in Mar 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in s tree house overlooking san Jose. The Jacuzzi was awesome beds are ok. Bathroom is basic. Kitchen unit is basic
Stayed 2 nights in Jan 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beyond disappointing. On arrival we were told that our nido room was already reserved and that that wasn’t there fault even though the pictures on the reservation clearly show that room.. we were then given the tree house room which turned out to be inhabitable and disgusting!! There were hairs on the walls the bed sheets were dirty and had holes on them the “jacuzzi” smelled like grey water and was filthy! There were cockroaches in the bathroom and the hot water didn’t work!! Our deck was unfinished and under construction..That’s on top of a very unfriendly stuff and most of the “facilities” were shut down we encounter empty pools abandoned canopy bridges and very strange circus like cut outs all over the property... I payed almost $300 for this place and had to leave within the second day I wouldn’t recommend this to ANYBODY! This stayed was by far the WORST of any of our travel experiences!
Stayed 3 nights in Dec 2020

3/5 Okay

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2020