Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mission Viejo, CA

Good value

Posted Aug 19, 2015
Only stayed at the hotel for one night but the front desk staff was friendly, offered suggestions regarding how to negotiate with taxi drivers, and brought me some type of juice when I was checking in. Room was clean. Sheets were low thread count compared to other hotels I stayed at while in Costa Rica. Room was on the street and there was a lot of noise outside that night resulting in other occupants yelling outside and security being called. Would stay there again though.
5 out of 5
Recommended
for Everyone
by A verified traveler from iowa city, IA

Nice hotel. very comfortable.

Posted Aug 17, 2015
Pros: Easy check in and check out, air conditioning was adequate, modern.
Cons: Just a newer model tv with a bigger screen.
Location: Nice location. Easy to get to airport.Butterfly garden near by.
The staff was helpful . The shuttle was on time. Room was so comfortable and nice. TV could have been more up to date though and bigger screen.
3 out of 5
Recommended
for Everyone
by A verified traveler

行くのに不便

Posted Aug 16, 2015
空港への無料シャトル バスがあるので利用しました。でもホテルに行くのにタクシーが必要で、バスたーミナルから約2千円くらい取られました。メーターのタクシーです。それから一階の部屋でしたが、一晩中外がうるさくて眠れませんでした。ホテルの人たちは良い人たちでご飯も美味しかったし、清潔だし、スペースもあるし、アイロンもあるし、安いから、空港利用と割り切るなら良いと思います。
5 out of 5
Recommended
for Everyone
by A verified traveler from D.C.

Nice hotel friendly staff.

Posted Aug 13, 2015
Pros: The staff.
Cons: Nothing
Location: Close to a lot or restaurants, in the middle between downtown San Jose and the Airport.
Helpful staff, nice location, nice room. If you need a moderately price hotel that is comfortable this is the place for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff was amazing and helpful.

Posted Aug 11, 2015
Staff helped us with renting a car after ours fell through. Helped with directions and a number of other services. The restaurant staff remembered our names and coffee likes. The front desk was helpful and checked us in early since our flight was in early in the day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy bien ubicado

Posted Aug 9, 2015
El personal es muy atento u amable. Conseguimos buenos turs snuenos precios con ellos. La comida ed semcilla y muy sabrosa
5 out of 5
Recommended
for Everyone
by A verified traveler

Safe clean and exceptionally nice staff

Posted Aug 7, 2015
We are always treated like kings when we stay here. We like to stay in the master suite. It is like living in a penthouse apartment. Everything is extremely clean and we always feel safe here. The casino is small but being remodeled and added to each time we come. We will stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Prima deal

Posted Aug 6, 2015
We hadden een prima 50% deal voor het hotel, maar als ik de 100% had moeten betalen had ik het we erg vervelend gevonden dat de lift niet werkte.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Nice hotel close to downtown

Posted Jul 11, 2015
The hotel staff was very welcoming and helpful. The breakfast evry morning offered a variety of items including the option to have your eggs cooked your way. The free wi-fi was great to have especially since we had a free way to communicate back home.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel by the soccer stadium

Posted Jul 10, 2015
The hotel concierge was amazing!. good help to us on our first trip to san jose