Ratings based on 588 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Lovely atmospheric hotel

Posted Dec 31, 2017
Pros: Vintage feel not in a chain hotel. Easy 10 minute walk into the main square by the opera house
Cons: Nothing
Location: Easy walk to centre of city. Good restaurant Alma Amon round corner
The hotel is a converted mansion and keeps many of the original features. Lovely tiled floors and high corniced ceilings. Rooms and corridors can be a bit dark but no real problem. Staff helpful and friendly. Generous breakfast. Did not see upper floor rooms but as they have been added assume they would not have that same vintage feel. Also no lift may be an issue Small pool area but no space for sun loungers
Comment from Hotel Management
Jan 1, 2018 by Owner, Hotel Management
Hi Kate, No cons thats good , thank you very much . You may have missed it, there is an area to sun by the pool with two lounge chairs plus a nice round table with four more chairs and then the four tables with chairs in front of the pool also receive the afternoon sun. Great having you stay and again thank you for the kind words. Thomas
4 out of 5
by Oded

Posted Sep 17, 2017 on Hotels
If you r not looking for luxury hotel, but a quite well located hotel, this is the place
Comment from Hotel Management
Sep 19, 2017 by Thomas, Hotel Management
Hi Oded, yes , we are a rated three star hotel and as such our prices reflect that, thank you for the posting. Thomas
4 out of 5
Recommended
for Everyone
by A verified traveler

Good price and quality

Posted Sep 17, 2017
Good price and quality. Nice staff eager to help whenever was needed. The location is great because it is close to everything.
Comment from Hotel Management
Sep 19, 2017 by owner, Hotel Management
Hi, what a nice posting , thank you !
5 out of 5
by Jeffrey

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 14, 2017 by Thomas, Hotel Management
Muchas Gracias Jeffrey. Thomas
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Comfortable spot for layover

Posted Aug 23, 2017
We used this hotel as a base to stay on our final day in Costa Rica before leaving on a red eye. It is quaint and was comfortable for a layover-type stay. It was a short cab ride to the National Museum and restaurants.
Comment from Hotel Management
Aug 24, 2017 by owner, Hotel Management
Hi Sue, very nice review and thank you and family for staying with us. Thomas
1 out of 5
by A verified traveler from Seattle

The room smelled horrible like a sewer

Posted Aug 5, 2017
We left a day early, our room was prepaid but we could not stand the smell any longer. Staff said they were going to move us to a different room but they never did.
Comment from Hotel Management
Aug 8, 2017 by Thomas/ Owner, Hotel Management
Hi Marsha, I tried very hard to trace your reservation, but it must be in someones eases name. I do apologize for this , you should have been moved no problem. I wish I knew what room your were in to check the situation, am happy to say I have had no more complaints.That is my policy in the hotel Thomas
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Close to downtown

Posted Jul 12, 2017
Very pleasant stay in the heart of San Juan. Bus station to Panama just one mile away
Comment from Hotel Management
Jul 14, 2017 by Thomas/owner, Hotel Management
Hi Donna, lots of bus stations very close to the hotel , many you can walk to including the new 7-10 that goes to many locations. Thank You
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Felt safe in the hotel which is a lovely restored older building. Walking distance to most downtown sites but located at the edge of a sketchy neighborhood. Owner was very helpful.
Comment from Hotel Management
Jul 11, 2017 by Thomas/ owner, Hotel Management
Hi, Thank you for the fine review .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2017
Very friendly and accommodating staff. Clean room and very good breakfast
Comment from Hotel Management
Jul 9, 2017 by Owner, Hotel Management
Thank you for the review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, exellect employees, comfortable

Posted Jul 8, 2017
Best bang for the buck, well located hotel, near all inportant sites.
Comment from Hotel Management
Jul 8, 2017 by Thomas/owner, Hotel Management
Gret review , thank you !