Ratings based on 468 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice hotel in city

Posted Jun 24, 2017
The hotel was very clean and friendly, all the staff were friendly and helpful most spoke English. Make sure you put the Sleeping sign on your door or the cleaning service will knock and come clean around 8am they didn't speak English. Overall I would stay here again! Great bang for your buck!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, Mo

Nice hotel but not close to any sites.

Posted May 18, 2017
Pros: The staff was very friendlt and helpful.
Cons: Location. It was a safe place to stay but not close to any sites. Had to take a taxi to go anywhere.
Location: Nothing near by to see.
Food was 'very good and reasonable. Lovely hotel.
Comment from Hotel Management
May 30, 2017 by Guest Service, Hotel Management
Thank you so much for your beautiful review about the Hotel. We hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice and Good Location

Posted May 10, 2017
Pros: Location, Comfortable beds, Spacious Rooms, Free Parking
Cons: Speed at Check in/out, Breakfast
Park Inn at San Jose is a nice hotel with cute rooms but has some issues. First, the check out took sooo long that I thought I was going to loose my flight. Second, the breakfast, the quality is good but the options are few. Third, there's no hair dryer at the room and if you have to take a late night shower you have to sleep you your hair wet. Besides tha,t it has a very good location, free parking and the rooms are comfy and spacious.
Comment from Hotel Management
May 30, 2017 by Guest Service, Hotel Management
Hello Lore, thank you so much for your review about the Hotel. For us is a pleasure to read the pros and contras and working on this. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Raymore

Great place

Posted May 7, 2017
It's a great place to stay. Very accommodating very clean and the resturant was very good too
Comment from Hotel Management
May 10, 2017 by Guest Service, Hotel Management
Hello dear, we appreciate your comment about your stay, we hope to see you again. Best regards from Park Inn by Radisson San Jose
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Costa Rica

Posted Apr 30, 2017
is a modern hotel with all the services and a great location
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Loved the rain shower in the bathroom. Bedroom and bath were good size. Package came with buffet breakfast which I enjoyed.
5 out of 5
Recommended
for Everyone
by A verified traveler from León nicaragua

The extra effort

Posted Apr 22, 2017
Had to be at the airport by 5 a.m., an exceptionally early hour for me. The front desk arranged my pick-up and sent me off with a boxed breakfast. Really made it so much easier.
Comment from Hotel Management
May 30, 2017 by Guest Service, Hotel Management
Great! We love to read we made a good job during your stay! Hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

A lot of broken items that needed to be fixed

Posted Apr 18, 2017
Pros: great staff in lobby
Cons: Waiters were rude with side comments in the resturant
Location: The area is a little broken down but the hotel building outside is nice.
The hotel needs some repairs, 1. jacuzzi (broken all week) 2. lobby bathroom sink 3. gym treadmills 4. air conditioner smelled in room
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Good Hotel near Paseo De Colon

Posted Apr 16, 2017
Pros: The staff extremely hospitable. Breakfast is included and excellent. There is a Gray Lines representative right by the front desk to book tours.
Cons: None
Location: You have to go a few streets away to find restaurants etc.. nothing in the immediate vicinity.. I was mostly on day trip so didn't do much in the city
Hotel is nice with good facilities and very helpful staff. The front desk and restaurant staff are extremely nice and take very good care of you. The location is a little dull nothing exciting right around the hotel. A few blocks / streets away you get to Paseo De Colon which is very modern and attractive. Room was comfortable for the 5 nights we stayed. Restaurant food was also good but a little pricey. Hotel is in a safe area. Family friendly hotel.
Comment from Hotel Management
May 30, 2017 by Guest Service, Hotel Management
Thank you so much for take your time to share with us your opinion about the Hotel Best regards
3 out of 5
Recommended
for Everyone
by A verified traveler from Santa Teresa, Costa Rica

decent city hotel

Posted Mar 21, 2017
Pros: the city skyline from the room.
Cons: Maintenanc, cleanliness
Location: not the best if you are looking for nightlife or exploring, convenient location to drive to and from however traffic is a big issue around.
Thank you very much for the upgrade, very spacious room overall, on the 6th floor (601) the only uncomfortable matter was the TV location, not in the best position and it had paint marks on the edges, making it look bad and cheap. The door stop was broken from inside the room, shower curtain is in very bad condition and one of the rings was completely out of loop, last on the bathroom there was a hair dryer stand but no hair dryer. Biggest downside of the hotel view is the graveyard (cementery) view from the room and the roll away bed standing on the aisle during my whole stay very unorganized.