Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Amazing Hotel

Posted Dec 5, 2016
A great hotel, great service, many amazing food options and conveniently located across the street from a Mall.
4 out of 5
by A verified traveler from US

Nice hotel

Posted Nov 25, 2016
Good Staff need to be more trained but most of them were good
5 out of 5
by A verified traveler from s ottsdale AZ

Home base for Costa Rica trip

Posted Nov 6, 2016
Pros: The hotel is very nice and upscale. It's very safe and clean. It's right next to a giant upscale mall which makes shopping (incl grocery and liquor) very convenient
Cons: The bathroom in room 360 had some serious scratches on the inside of the door and adjacent molding that should have been touched up. Also the drain is quite slow. Same in another room so it may the system
Location: We used this as our home base in San Jose and stayed there 3 different times during the week between trips to arenal, white water rafting and MA
5 out of 5
by A verified traveler

Posted Sep 13, 2016
Beautiful hotel and pool area. It was clean. The staff was friendly.
5 out of 5
by Monica

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 19, 2016 on Hotels
5 out of 5
by hideshi from Love Costa Rica

Posted Jun 30, 2016 on Hotels
splended
5 out of 5
by A verified traveler from Boston, USA

Beautiful hotel

Posted May 12, 2016
Very nice hotel! Comfortable bed and the size of the room is good. The staff are very friendly and helpful, food is delicious and you can easily book your tours in the hotel. Most of the staff speak very good English. Strongly recommend this hotel!
5 out of 5
by JEFFREY

This traveler left a rating score only Posted May 10, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 28, 2016 on Hotels