Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from MEXICO

excelente hotel, para personas exigentes

Posted Feb 4, 2016
de los mejores hoteles que he visitado, lo recomiendo ampliamente por su comodidad y servicio.
2 out of 5
by A verified traveler

Disappointing service

Posted Jan 25, 2016
the hotel staff service was disappointing...hotel services (SPA) were overpriced and not up to par.
5 out of 5
Recommended
for Everyone
by A verified traveler from FERNANDEZ

Beautiful nice place and personal .

Posted Dec 9, 2015
Breakfast good everything you need.attention exclusively to every person.I'm sure that I can see you by next year.March or April.my best regards.Carlos FERNANDEZ.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent hotel

Posted Oct 11, 2015 on Hotels
business trip...excellent hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, Oklahoma

Service

Posted Oct 1, 2015
Pros: Everything
Cons: Nothing
Location: The mall so close, wonderful
Everyone that worked there was incredible! So helpful in every way and yet so professional. The front desk helped so much getting us directions. Helping us get WiFi. Anything we needed they were so happy to accomodate. Like that across from Mall. The spa was a great experience and so relaxing. Thank you for all you did, I love the Costa Rica people.
4 out of 5
Recommended
for Couples
by Scott from Houston

Great hotel, great location, outstanding service.

Posted Sep 23, 2015 on Hotels
i expected more for the room but it was above average. Anyway, The room is not why you stay here. The service, the location, the restaurants...all 5 star plus. But the service is where it's at for this place.
5 out of 5
Recommended
for Couples
by Larry

This traveler left a rating score only Posted Sep 22, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Alexandro from Lima

Excelente hotel

Posted Sep 7, 2015 on Hotels
Buena experiencia en general. Deben reformar las cañerías del baño (inodoro).
5 out of 5
Recommended
for Business Travelers
by samir

This traveler left a rating score only Posted Aug 30, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Kimberly

This traveler left a rating score only Posted Aug 20, 2015 on Hotels