Ratings based on 85 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Jose
Simply the best hotelPosted Sep 28, 2015
Cons: Maybe, the menu for breakfast, but It was good.
Location: The location is strategic and allow to do many things in the same place around the hotel
Since check in, the experience and the service was excellent, until the check out, I recommend this hotel 1000%%
for Couplesby A verified traveler from Orange County CA
Very nice area in San Jose, Costa Rica, malls, etcPosted Aug 15, 2015
great facilities, well trained and polite personnel made the difference.
for Business Travelersby Juan Jose
Vocation of Service!!Posted Jun 30, 2015 on Hotels
I would like to emphasize the good service that the Marriott has all its hotels in San Jose, especially Residence Inn. Your staff have a vocation of service from the reception desk person until taxi service they have at the hotel. In this sense I have to thank Mr Nelson ( The Taxi driver), Great JOB Nelson!! I would like to suggest his Day tours, but also for a business trip, I used to hire him for the day, great service punctuality...
for Couplesby Adrian from Cartago
Recomendado 100%Posted Jun 15, 2015 on Hotels
Excelente atencion y lugar, personal muy atento y amable
for Everyoneby A verified traveler
Convenient location and overall crear!Posted Jun 5, 2015
Recommended. Location is great and staff very friendly.
for Everyoneby A verified traveler from Puerto Rico
Perfect Location & HotelPosted May 13, 2015
This is my 6th time in Costa Rica and stayed in over 5 different hotels and this is my favorite so far. Great friendly staff, excellent location, comfortable bed and space. It has free washing and drying machines (soap not included, $1 at lobby mini store). Breakfast was really good also. Its a nice fancy area with great rest. and stores. Recommended!
for Everyoneby A verified traveler from Toronto, Canada
Excellent Hotel close to CIMA Hospital & ShoppingPosted Mar 3, 2015
Everything was great on our third trip to this hotel. Can't say enough about the staff; they were el mejor!
for Everyoneby A verified traveler from nigeria
Within a commercial complex and very securedPosted Feb 19, 2015
Pros: Good cooking facility .good for a family holiday but I am on golf trip
Location: Shopping complex and shopping mall. Golf course not far off
Very satisfactory , the staff are very friendly and helpful. Adequate security in and around
by A verified traveler
Posted Feb 2, 2015
Terrible staff. Needs more training. Promises made, but not fulfilled.
for Everyoneby A verified traveler from LA
Great hotel close to everythingPosted Jan 2, 2015
The rooms were great and very clean. The customer service was excellent every morning the breakfast was really good. My family and I were very satisfied.