Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Costa Rica

Excelente ubicación y servicio

Posted Dec 6, 2016
Pros: Servicio del personal, ubicación,
Cons: Servicio de extracción de olores y vapor de los baños
Location: Shopping centers, restorans, heladerías, cafeterías, servicios médicos.
Nos hopedamos recientemente en el Residence Inn y la experiencia fue muy grata. El trato del personal fue impecable. La ubicación del hotel es muy conveniente, pues está enclavado en un desarrollo comercial que tienen mucha variedad de tiendas, opciones de primera línea para alimentación e incluso salas de cine de muy alta calidad. El desayuno fabuloso, de los mejores que hemos recibido en varias experiencias con hoteles. La unidad que rentamos (suite de dos estancias) muy limpia, camas confortables, silenciosa y bien dotada para preparse almentación (aunque no fue nuestro caso). La única observación tiene que ver con el sistema de extracción de los baños, que no percibí que funcionara. Muy recomendado.
4 out of 5
by A verified traveler from Costa Rica

Great staff

Posted Nov 7, 2016
Pros: You don't need to drive, everything is closed. On Friday they have a Mexican lunch
Cons: Small swimming pool, if I have to say something. Everything was ok
Location: Excellent location
Comment from Hotel Management
Nov 9, 2016 by Stephanie Araujo, Hotel Management
Thank you for your comments! We hope you can visit us soon!
4 out of 5
by A verified traveler from US

Great location, friendly staff

Posted Oct 25, 2016
Location: Great reataurant area and starbucks across the streey
We got there before check in time and the manager was very nice and got a us a room as soon as posible.
Comment from Hotel Management
Oct 31, 2016 by Stephanie Araujo, Hotel Management
Thank you for your comments!
5 out of 5
by A verified traveler from Miami, FL

Great Experience!

Posted Sep 29, 2016
Location: There's a really nice mall nearby and the city of San Jose is a short taxi ride away.
From the moment we arrived we felt at home. We got a 2 bedroom suite and were very happy with the cleanliness, the space and the location of the hotel. The hotel has a lot of nearby stores and places to eat. The buffet breakfast offers a lot to choose from. They will even make you smoothies or omelets. Some nights during the week they have little freebies, for example, there was one night where you could sample free food. The staff is also very accommodating and friendly. I even ran into one of the girls from the front desk as I was shopping in the city and she came to say hello. I would most definitely stay there again!!! I loved it!!! I have to give Monserrat from the front desk a shout out, she is awesome!!!
Comment from Hotel Management
Oct 3, 2016 by Stephanie Araujo, Hotel Management
Thank you for your nice comments! We work hard everyday to make our guests happy! We will let Monserrat know your nice comment!
5 out of 5
by A verified traveler

Posted Aug 15, 2016 on Hotels
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Thank you for your comment! We work hard everyday to make our guests happy!
5 out of 5
by A verified traveler from puerto rico

Nice hotel close to shopping and good restaurants.

Posted Jul 31, 2016
Pros: Everythimg
Location: Near movies and restaurants
Excellent food and staff. Highly recommended. For families and executives
Comment from Hotel Management
Aug 4, 2016 by Stephanie Araujo, Hotel Management
Thank you for your review! We hope to see you soon in our Hotel! Pura Vida
5 out of 5
by A verified traveler

Great Location and Value

Posted Jul 27, 2016
Pros: Location, Staff, and Breakfast.
Cons: Longer shower curtains. Locate the pool in an area to get more sunlight after 4PM.
Location: There are several nicer restaurants in walking distance as well as small grocery. Near Verdeza assisted living where a family member resides.
Hotel was in a great location and great value. Staff were friendly and helpful. Breakfast was much better than any other Residence Inn I have stayed at.
Comment from Hotel Management
Jul 27, 2016 by Stephanie Araujo, Hotel Management
Thank you for your feedback! We hope to see you soon in our property!
5 out of 5
by A verified traveler from Costa Rica

Best Location in Escazu for everything.

Posted Jun 18, 2016
Great location, easy, nearby hospital, shopping, art, food all.
Comment from Hotel Management
Jul 14, 2016 by Stephanie Araujo, Hotel Management
Thank you! We hope to see you soon in our property!
5 out of 5
by Juan

Posted May 14, 2016 on Hotels
Comment from Hotel Management
Jul 15, 2016 by Stephanie Araujo, Hotel Management
Thank you! We hope to see you soon in our property! Muchas gracias! Esperamos verlo pronto en nuestra propiedad!
5 out of 5
by A verified traveler

New and clean hotel.

Posted May 14, 2016 on Hotels
Fantatic service by staff @ hotel.
Comment from Hotel Management
Jul 15, 2016 by Stephanie Araujo, Hotel Management
Thank you! We hope to see you soon in our property!