Ratings based on 67 Verified Reviews

4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very comfortable

Posted Jan 13, 2017
Good: Located in an upscale shopping area with good access to a major shopping mall. Taxis available any time you need, and lots of food/entertainment options. Staff is extremely friendly and makes a point of getting to know you and greet you each time you see them. Rooms are done to a decently high standard and the kitchen is great. Morning breakfast is solid. The less good: the pool is nothing to write home about; in the afternoon it doesn't get as much direct sun, and is in a very windy spot. The beds (especially the pull out sofa) weren't the most comfortable in the world. The room keys get de-magnitized just by looking at them (though as mentioned staff are extremely quick to replace them for you). If you're from North America and want a very easy transition to Costa Rica where you feel safe, this is an excellent place.
Comment from Hotel Management
Jan 13, 2017 by Stephanie A, Hotel Management
Thank you for your comments! We hope you can visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Great Location

Posted Jan 9, 2017
The hotel is in one of the best location in San Jose if not the best. The staff and facilities are excellent. Outstanding breakfast which is already included on the rate.
Comment from Hotel Management
Jan 12, 2017 by Stephanie Araujo, Hotel Management
Thank you for your review, we appreciate it. We hope you can visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel central to places we wanted to see.

Posted Jan 8, 2017
Went zip lining, Horse back riding. Saw waterfalls, went to the beach, vsited friends in Cartago, and toured San Jose. Great time. Everyone in hotel so nice.
Comment from Hotel Management
Jan 9, 2017 by Stephanie Araujo, Hotel Management
Thabk you for your review! We appreciate it!
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Great staff

Posted Nov 7, 2016
Pros: You don't need to drive, everything is closed. On Friday they have a Mexican lunch
Cons: Small swimming pool, if I have to say something. Everything was ok
Location: Excellent location
Comment from Hotel Management
Nov 9, 2016 by Stephanie Araujo, Hotel Management
Thank you for your comments! We hope you can visit us soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location, friendly staff

Posted Oct 25, 2016
Location: Great reataurant area and starbucks across the streey
We got there before check in time and the manager was very nice and got a us a room as soon as posible.
Comment from Hotel Management
Oct 31, 2016 by Stephanie Araujo, Hotel Management
Thank you for your comments!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Great Experience!

Posted Sep 29, 2016
Location: There's a really nice mall nearby and the city of San Jose is a short taxi ride away.
From the moment we arrived we felt at home. We got a 2 bedroom suite and were very happy with the cleanliness, the space and the location of the hotel. The hotel has a lot of nearby stores and places to eat. The buffet breakfast offers a lot to choose from. They will even make you smoothies or omelets. Some nights during the week they have little freebies, for example, there was one night where you could sample free food. The staff is also very accommodating and friendly. I even ran into one of the girls from the front desk as I was shopping in the city and she came to say hello. I would most definitely stay there again!!! I loved it!!! I have to give Monserrat from the front desk a shout out, she is awesome!!!
Comment from Hotel Management
Oct 3, 2016 by Stephanie Araujo, Hotel Management
Thank you for your nice comments! We work hard everyday to make our guests happy! We will let Monserrat know your nice comment!
5 out of 5
Recommended
for Everyone
by A verified traveler from puerto rico

Nice hotel close to shopping and good restaurants.

Posted Jul 31, 2016
Pros: Everythimg
Location: Near movies and restaurants
Excellent food and staff. Highly recommended. For families and executives
Comment from Hotel Management
Aug 4, 2016 by Stephanie Araujo, Hotel Management
Thank you for your review! We hope to see you soon in our Hotel! Pura Vida
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location and Value

Posted Jul 27, 2016
Pros: Location, Staff, and Breakfast.
Cons: Longer shower curtains. Locate the pool in an area to get more sunlight after 4PM.
Location: There are several nicer restaurants in walking distance as well as small grocery. Near Verdeza assisted living where a family member resides.
Hotel was in a great location and great value. Staff were friendly and helpful. Breakfast was much better than any other Residence Inn I have stayed at.
Comment from Hotel Management
Jul 27, 2016 by Stephanie Araujo, Hotel Management
Thank you for your feedback! We hope to see you soon in our property!
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Best Location in Escazu for everything.

Posted Jun 18, 2016
Great location, easy, nearby hospital, shopping, art, food all.
Comment from Hotel Management
Jul 14, 2016 by Stephanie Araujo, Hotel Management
Thank you! We hope to see you soon in our property!
5 out of 5
Recommended
for Everyone
by A verified traveler

Well worth it

Posted May 10, 2016
Great hotel in a great location. Extremely frendly staff with clean comfortable rooms.
Comment from Hotel Management
Jul 14, 2016 by Stephanie Araujo, Hotel Management
Thank you! We hope to see you soon in our property!