Featured Image
1/65 Featured Image
Room type

Executive Room

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelFamily-friendly hotel with 3 restaurants and casino


Located in the business district, this family-friendly hotel is within 6 mi (10 km) of Multiplaza Mall Escazu, Spirogyra Butterfly Garden, and Amusement Park San Jose. Museum of Costa Rican Art and National Theater are also within 6 mi (10 km).

Hotel Features

3 restaurants, a casino, and an outdoor pool are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 140 rooms feature modern comforts like free WiFi and free wired Internet, LCD TVs with cable channels, and iPod docking stations. Guests will also find 24-hour room service, minibars, and premium bedding.

Renovations & Closures

The hotel will be renovating from 07 September 2015 to 10 September 2015 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Sheraton San Jose Hotel, Costa Rica provides a sauna, a steam room, and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5651 square feet (525 square meters) include a conference center. This Beaux Arts hotel also offers a casino, a rooftop terrace, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Sheraton San Jose Hotel, Costa Rica is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Billiards or pool table 
  • Casino 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space size (feet) - 5651 
  • Conference space size (meters) - 525 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 6 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 8 
  • Number of meeting rooms - 6 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Free shopping center shuttle 
  • Smoke-free property 
  • Steam room 
  • Television in lobby 
  • Total number of rooms - 140 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2013 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Daily housekeeping 
  • Desk 
  • Free local calls 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Premium bedding 
  • Private bathroom 
  • Room service (24 hours) 
  • Turndown service 

Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM. An additional breakfast (subject to charges) is served daily.

Kitchen By Rausch - This restaurant specializes in fusion cuisine and serves breakfast and lunch. Open select days.

Ivory Bistro By Rausch - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

8vo Rooftop - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby 
  • Ecotours nearby 
  • Ziplining nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: CRC 17000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?