Sonesta ES Suites San Jose - Airport

Photo gallery for Sonesta ES Suites San Jose - Airport

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Overview of Sonesta ES Suites San Jose - Airport

Sonesta ES Suites San Jose - Airport

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 72-hour vacancy between guest stays
  • Sheets and towels washed at 140°F
1602 Crane Ct, San Jose, CA, 95112

Explore the area

  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)4 min drive
  • Popular LocationEdward Peterman Museum of Railroad History7 min drive
  • Popular LocationYahoo Headquarters14 min drive
  • Popular LocationApple Campus16 min drive

Choose dates to view prices

Suite, 1 Queen Bed, Accessible

  • Studio
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Accessible (Two Bedroom)

  • Studio
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Accessible

  • Studio
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

3.8/5 guest room rating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed

No guest room rating
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

5/5 guest room rating
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

No guest room rating
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

About this area

San Jose

Located in San Jose, Sonesta ES Suites San Jose - Airport is near the airport and near a metro station. San Jose Municipal Rose Garden and Kelley Park reflect the area's natural beauty and area attractions include The Tech Interactive and California's Great America. Children's Discovery Museum and Happy Hollow Park and Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Rivermark Village - 5 min drive
  • Santa Clara University - 6 min drive
  • Edward Peterman Museum of Railroad History - 7 min drive
  • Yahoo Headquarters - 14 min drive
  • Apple Campus - 16 min drive

Getting around

  • San Jose College Park Station - 5 min drive
  • Karina Court Station - 15 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 4 min drive

Restaurants

  • Denny's — 13 min walk
  • McDonald’s — 14 min walk
  • Chipotle — 16 min walk
  • Starbucks — 16 min walk
  • Spencer's for Steaks and Chops — 18 min walk

About this property

Sonesta ES Suites San Jose - Airport

3-star aparthotel with free breakfast and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has a 24-hour fitness center and a spa tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and dry cleaning. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a living room and a coffee/tea maker. Weekly housekeeping is available.
Sonesta ES Suites San Jose - Airport offers 114 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Ice maker
  • Paper towels
  • Cleaning supplies

Dining

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends

Bedrooms

  • Premium bedding
  • Pillow menu
  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Shower/tub combination
  • Hydromassage showerhead
  • Hair dryer
  • Towels provided
  • Free toiletries

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • USD 150 per accommodation per stay
  • 2 per room (up to 40 lbs)
  • Pets allowed in specific rooms
  • Cats and dogs welcome
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • No elevators
  • Pool hoist on site
  • Roll-in shower
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Window screens
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Fireplace in lobby
  • 24-hour front desk
  • Free local calls

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • 24-hour fitness center
  • Theme parks nearby
  • Casino nearby

Safety features

  • Carbon monoxide detector
  • Smoke detector
  • Window guards

General

  • 114 rooms
  • 2 floors
  • LED light bulbs

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that from Labor Day until Memorial Day, the waterpark is only open Friday to Sunday. Opening hours are Fridays 4 PM to 9 PM, and Saturday and Sunday 9 AM to 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 40 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites
Staybridge Suites San Jose
Sonesta Es Suites Jose Jose
Sonesta ES Suites San Jose Airport
Sonesta ES Suites San Jose - Airport San Jose
Sonesta ES Suites San Jose - Airport Aparthotel
Sonesta ES Suites San Jose - Airport Aparthotel San Jose

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 230 out of 394 reviews
5 - Excellent 58%
Rating 4 - Good. 110 out of 394 reviews
4 - Good 28%
Rating 3 - Okay. 22 out of 394 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 394 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 394 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was just like staying in an apartment. Great for families and of extended stays.
Stayed 6 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice sizable rooms
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We arrived around 7:45 pm to check in. The lobby is locked after 7 pm for security issues, which is fine, however there was no one at the front desk to let us in. I saw a security guard and a woman sitting in the lobby talking. They were staring right at me and didn’t get up to let me in. I tried calling the hotel twice, but no one picked up, which I later found out was because only one person was working the front desk and he was outside helping a guest somewhere else in the property. Eventually another man walked up to the door. And the woman let him in. He also worked there as well apparently but none of them could help me check in. They said the man working the front desk would be back in 5 minutes. 10 minutes go by, I ask them how much longer, they get extremely snotty about it. Another guest walks up to the door to get in, and again none of the worker sitting around would get up to let her in so I did, and I made a comment about their service. They said “the door is locked for security reasons” which I understand, but there’s two employees and a security guard. So I’m not sure why they felt opening the door for the older woman I let in would be a security issue. Eventually the front desk worker arrived. He seemed overwhelmed but he was incredibly friendly and apologetic and I wish I could remember his name because he was amazing and kind. I work in the service industry so I am usually patient and have never written a complaint about any establishment until now.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing had a cousin party for my children and they loved how they all got to stay in one room and not be in different hotel rooms. Also was able to cook breakfast and lunch for them without having to go waste money on food ☺️ Thank you so much
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff is wonderful they were all very helpful and made our stay pleasant. I will definatly be a repeat customer. The rooms were spacious and clean. Thank u
Stayed 2 nights in Jul 2021