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Overview of Surestay Hotel by Best Western San Jose Airport

Photo gallery

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)5 min drive
    Popular LocationRosicrucian Egyptian Museum5 min drive
    Popular LocationSAP Center at San Jose7 min drive
    Popular LocationSanta Clara University11 min drive

Choose dates to view prices

About this area

San Jose

In the business district and near a metro station, Surestay Hotel by Best Western San Jose Airport is in an area with great airport proximity. San Jose Museum of Art and The Tech Interactive are cultural highlights, and some of the area's activities can be experienced at Tesla Motors and Twin Creeks Sports Complex. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including golfing.
Visit our San Jose travel guide
Popular Location

What's nearby

  • Rosicrucian Egyptian Museum - 5 min drive
  • San Jose Municipal Rose Garden - 5 min drive
  • SAP Center at San Jose - 7 min drive
  • San Jose Convention Center - 9 min drive
  • Santa Clara University - 11 min drive

Getting around

  • Gish Station - 4 min walk
  • Sunnyvale Station - 16 min drive
  • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 5 min drive

Restaurants

  • Menara Moraccan — 4 min walk
  • Jade Cathay — 4 min walk
  • Izakaya Restaurant — 5 min walk
  • House of Genji — 5 min walk
  • La Victoria Taqueria — 6 min walk

About this property

Surestay Hotel by Best Western San Jose Airport

Hotel in San Jose with free breakfast and restaurant
This smoke-free hotel features a restaurant, an outdoor pool, and WiFi in public areas. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center. All 76 rooms boast deep soaking tubs and offer free WiFi and LCD TVs. Other amenities available to guests include refrigerators, microwaves, and hydromassage showerheads.
Surestay Hotel by Best Western San Jose Airport offers 76 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

  • Free self parking
  • Self parking (surcharge)

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Refrigerator fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vagabond Inn Motel San Jose Airport
SureStay Hotel Best Western San Jose Airport
Vagabond Hotel San Jose
Vagabond Inn San Jose Airport Motel
SureStay Best Western San Jose Airport
Vagabond Inn San Jose Airport
Vagabond Inn Executive San Jose Airport
Surestay By Best Jose Jose
Surestay Hotel by Best Western San Jose Airport Hotel
Surestay Hotel by Best Western San Jose Airport San Jose
Surestay Hotel by Best Western San Jose Airport Hotel San Jose

Frequently asked questions

Does Surestay Hotel by Best Western San Jose Airport have a pool?
Yes, this property has an outdoor pool.
Is Surestay Hotel by Best Western San Jose Airport pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night.
How much is parking at Surestay Hotel by Best Western San Jose Airport?
Self parking is free at this property.
What time is check-in at Surestay Hotel by Best Western San Jose Airport?
Check-in is from 3 PM - midnight.
What time is check-out at Surestay Hotel by Best Western San Jose Airport?
Check-out is at 11 AM.
Where is Surestay Hotel by Best Western San Jose Airport located?
Situated near the airport, this hotel is within 3 mi (5 km) of San Pedro Square, SAP Center at San Jose, and San Jose State University. San Jose Convention Center and San Jose Museum of Art are also within 3 mi (5 km). Gish Station is only a 4-minute walk and Mineta Airport Station is 10 minutes.
3.0
5 - Excellent
81
4 - Good
173
3 - Okay
219
2 - Poor
141
1 - Terrible
113

3.1/5

Cleanliness

3.3/5

Staff & service

3.1/5

Amenities

2.8/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Amazing
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was excellent service and experense !
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

2/5 Poor

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Easy parking. Helpful front desk. But this place is an older facility. Air conditioner is loud, neighboring plumbing is loud, and outside noise are loud. Simply did not sleep well.
Stayed 1 night in Dec 2019

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, amenities
Room was dirty. Heavy stains on carpet, walls chipped, dirty overall. Fights in parking lot at 11:44 p.m. and another one after 1 a.m. Very unsafe feeling. Overall, horrible experience!
Stayed 1 night in Dec 2019

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