Ratings based on 174 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Amazing place

Posted Jan 29, 2018
The hotel is really near to the park. It is a beautiful place and it was amazing to have the opportunity to see monkeys, birds, fish turtles, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Nice Hotel, very good experience

Posted Jan 3, 2018
Very good Hotel, clean, and comfortable, the food is really good and the employees are very attentive.
Comment from Hotel Management
Jan 23, 2018 by LB, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Giovanni

One of my best experiences

Posted Jan 3, 2018 on Hotels
Excellent
Comment from Hotel Management
Jan 23, 2018 by LB, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Joana

Wonderful experience!

Posted Dec 4, 2017 on Hotels
Overall it was good. Hotel is slowly upgrading to suite the modern times. We even told the front desk that the room lacked power outlet for us to use to charge our phones and camera all at the same time. We also wished that the menu at the restaurant can expand a little more on variety.
Comment from Hotel Management
Jan 23, 2018 by LB, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from North California

The guy at counter not so friendly

Posted Dec 1, 2017
Stuff at counter not so friendly, rooms are ok, food very expensive and the location is terrible, the 3.5 mille drive from main road to hotel is off road and in a bad condition, glad i had an suv 4wd
Comment from Hotel Management
Jan 23, 2018 by LB, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by Marina

Smelly and Too many bugs

Posted Nov 26, 2017 on Hotels
The room was okay but there were way too many bugs and the room had a fowl smell. We did not raise it as a concern because we checked in very late and left very early the next morning. We were on the first floor so I'm sure that contributed to the number of bugs there were in the room.
Comment from Hotel Management
Jan 23, 2018 by LB, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by jose

Posted Nov 11, 2017 on Hotels
only problem is getting to hotel,dirt road in bad shape,too fare from main highway,not safe to walk
5 out of 5
Recommended
for Everyone
by A verified traveler from kitchener ontario

Nice hotel in the jungle

Posted Jul 27, 2017
the hotel stuff is really nice and courteous, the food was really good, nice extra activities, rooms very clean, love the pool and jacuzzi.
Comment from Hotel Management
Jul 29, 2017 by Claudia, Hotel Management
Dear Boris : Thank you for your score and comments. We are glad to learn you enjoyed your stay and look forward to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel surrounded by nature

Posted Jul 18, 2017
its a comfortable hotel, we enjoy the kayaks and swimming in the lake. Its 45 min from tikal. Beautiful spot
Comment from Hotel Management
Jul 22, 2017 by claudia, Hotel Management
Dear Customer, thank you for your score and comments. We are glad you enjoyed your visit a had the opportunity to use our kayaks and swimming in the lake. I have done that my self and just loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ciudad de Guatemala

An excellent choice to visit Tikal.

Posted Jul 4, 2017
Pros: The rooms are very private and beds very comfortable.
Cons: I think they need to install a no noise air condition appliance, also they can offer a trip by bus to Flores in the morning and return in the afterno
Location: They are not near of City of Flores. You need transportation to Flores City and to other beautiful places like the archeological parks, canopy parks
This hotel is located in a very nice place. Its has its own beach and every day have a tour by the sea. The hotel is perfect for couples, families and also to have a relax time. They bring kayaks, hamacas, and some other amenities to have a nice vacations time.
Comment from Hotel Management
Jul 22, 2017 by claudia, Hotel Management
Dear Veronica, thank your for your score and comments. We will check our air conditioning system and consider to provide a bus shuttle service to Flores. We hope to see you in the near future