Ratings based on 1,523 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Great friendly staff. Would stay there my every trip
Comment from Hotel Management
Feb 22, 2017 by Avatar Hotel, Hotel Management
Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Our team is doing a tremendous job to make sure all our guests are having a memorable time and I´m very glad that their friendliness is being recognized. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Perfect place for a business trip!!

Posted Feb 15, 2017
Nice local. Clean rooms and towels... gym, and fun outside pool. Will definitely stay here next time.
Comment from Hotel Management
Feb 17, 2017 by Avatar Hotel, Hotel Management
Dear guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations; is great to hear that you had fun at our pool, also enjoyed our gym facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas. NV

Posted Feb 13, 2017
Great service and convenient to dinner (Brenigans), breakfast (IHOP) and convention center (Santa Clara Convention Center). Staff went above and beyond. Highly recommend!
Comment from Hotel Management
Feb 14, 2017 by Avatar Hotel, Hotel Management
Dear Jeff, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Placerville

Okay

Posted Jan 24, 2017
Pros: Proximity to restaurant for dinner an breakfast.
Cons: Needs a update in rooms. A small cube fridge on the floor is tacky.
Location: NA
This hotel is located around much more modern hotels. The rooms are meant for people spending more time in meetings than in the room. The place is dated an needs an update. Great deal for Santa Clara as far as cost goes. If the other hotels are with in 25.00 I will probably go with them. Should be noted. Staff was very friendly an professional.
Comment from Hotel Management
Jan 25, 2017 by Avatar Hotel, Hotel Management
Dear Pete G, First of all allow us to thank you for your review, detailing your experiences from your stay with us, firstly please accept our apologies for the areas that we fell short of expectations, and we are pleased to announce you that we are starting a remodeling in all our rooms in a couple of months, we hope show you changes in a future trip. We are very proud to know that our team of collaborators has managed to make your stay pleasant, to us your comments are very important because thanks to them we improve our service. Best Regards, Howard Ruiz Front Office Manager Avatar Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable hotel close to Levi Stadium

Posted Dec 30, 2016
Nice hotel within 15 minute walk of Levi Stadium. Avoided all the traffic and parking fee. Enjoyed coffee and a newspaper in a nice lounge area while watching tv.
Comment from Hotel Management
Jan 4, 2017 by Avatar Hotel, Hotel Management
Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Close to Great America

Posted Dec 16, 2016
Easy check in and close to food places that offer discount with room key
Comment from Hotel Management
Dec 22, 2016 by Avatar Hotel, Hotel Management
Dear nursestac, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

PAC 12 championship

Posted Dec 8, 2016
Liked everything Only concern is water came out of bathroom sink colored white, which cleared up after a while in a glass. Hotel said wTer fine, we opted for bottled water.
Comment from Hotel Management
Dec 10, 2016 by Avatar Hotel, Hotel Management
Dear Value Guest, I would like to thank you for taking time of sharing your recent experience at Avatar Hotel with us, it is very important for us to receive your feedback and we are glad to know that you were satisfied with the service offered. Our team is doing a tremendous job to make sure all our guests are having a memorable time. In relation to the tapwater, it is okwe have filters and we make sure all our infrastructure is well maintained. Thank you again for giving us the opportunity to be your hosts and we are looking forward to your next visit. Best regards, Howard Ruiz Front Office Manager Avatar Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Stayed one night,

Posted Dec 5, 2016
I hop restaurant is convenient but not the greatest
Comment from Hotel Management
Dec 6, 2016 by Avatar Hotel, Hotel Management
Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Hotel one night great

Posted Nov 28, 2016
It was a great time we are happy to see well maintain and well priced hotel this 50 mini caracteres are annoying otherwise. Thank you guys! it was a quick stay so not much to say
Comment from Hotel Management
Dec 3, 2016 by Avatar Hotel, Hotel Management
Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient place to stay in Santa Clara. Ver

Posted Nov 26, 2016
Very pleasant stay and convenient: Half mile walk to Levi's Stadium.
Comment from Hotel Management
Dec 3, 2016 by Avatar Hotel, Hotel Management
Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent vacations, we are so delighted to hear that everything was up to your expectations and that you enjoyed our facilities and service provided. Your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel