Ratings based on 187 Verified Reviews

3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Clean and comfortable hotel

Posted Mar 20, 2017
Very clean, comfortable hotel. Conveniently next to 101 freeway. Awesome breakfast. Great service overall, and housekeeping.
Comment from Hotel Management
Mar 22, 2017 by The Management, Hotel Management
We appreciate your positive review and hope to see you again here.
3 out of 5
by A verified traveler

Too close to the freeway on ramp

Posted Mar 11, 2017
The freeway on ramp was so noisy. I don't think the windows were double or triple pane to reduce the noise. The ceiling is also poorly insulated because it sounded like Godzilla was above me. The rest of my experience was good. However, I would not stay again for the nearly $300 a night.
Comment from Hotel Management
Mar 14, 2017 by The Management, Hotel Management
We apologized for the noise. The location of the property is at the busiest part of the Silicon Valley.
3 out of 5
by A verified traveler

Our room had a roof leak

Posted Feb 13, 2017
Arrived and the room wasn't as we thought or how it looked on the pictures, we wanted to upgrade and they charged us 10$ more dollars. At our new upgraded room with a jetted tub, there was a terrible ceiling leak which made the carpet wet.
Comment from Hotel Management
Feb 15, 2017 by The Management, Hotel Management
I apologized for the confusion of the picture on line. The room with Jacuzzi is the whirlpool suite and not the standard suite. As in for the leaking, we haven't had any report of it and we will look into it.
1 out of 5
by A verified traveler

Posted Dec 21, 2016
The staff was so horrible and unfriendly. They was yelling at the customer. The service was so poor at that hotel.
Comment from Hotel Management
Dec 23, 2016 by The Management., Hotel Management
Please provide us your first and last name so we can check on your stay. We don't yell at our guest and there must be some kind of misunderstanding.
5 out of 5
by A verified traveler

Convineant clean and pricing very affordable

Posted Dec 13, 2016 on Hotels
The service was great and the full breakfast in the morning was delicious..thank you so much for your hospitality.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for you positive review. We are happy that you get to enjoy our full hot breakfast buffet in the morning. We recently added chicken noodle soup to the menu for the cold weather.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but lots of noise

Posted Dec 8, 2016 on Orbitz
Everything was nice with the hotel no problems there, just a lot of road noise and tended to wake me up at points during the night.
Comment from Hotel Management
Dec 23, 2016 by The management., Hotel Management
Thank you for staying with. Unfortunately the hotel is next to the main street so it gets little noisy. Next time just request room on the back side which is a lot more quieter.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Perfect for our in town visit reasons.

Posted Dec 1, 2016
The housekeeping was quick and thorough. The staff was friendly and accommodating.
Comment from Hotel Management
Dec 23, 2016 by The management, Hotel Management
Thank you for the positive review. We hope to see you next time.
5 out of 5
by A verified traveler

very nice

Posted Dec 1, 2016 on Hotels
out on the thanks giving holiday
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for staying with us at the heart of the Silicon Valley where all business travelers travel for their business.
1 out of 5
by A verified traveler

Uncomfortable Noisy and Not worth $227.

Posted Nov 28, 2016 on Hotels
The Most Uncomfortable Bed 8:45am renovation started across the hall and the room next to us. Seriously 8:45am Hello some people are asleep still. Then our room was never serviced or cleaned. We stayed 2 nights. I had to go ask for fresh towels. Sunday morning 8:30am I was woke up by vacuuming and I was upset really you can't wait at least until 10:30am. We were not Happy at all. Too much noise from house cleaning and renovation going on . Room was nice Just extremely uncomfortable bed and pillows.
4 out of 5
Recommended
for Everyone
by A verified traveler from Corona, CA

Nice Hotel Close to FEY

Posted Nov 21, 2016 on Orbitz
Friendly staff, clean room. However, there was some issue with plumbing. The sink had reflux. Found sink with black residual in AM for both days of my stay.