very accommodating staff
Posted Mar 14, 2016
We needed a place to stay overnight after a wedding. The room was adequate for our purpose. The room was clean and with the hotel on a busy street, we did not hear any traffic noise. The staff was very friendly and accommodating. We did have a problem with the light switch in the bathroom but when I called, they immediately came up to the room to check it out. The receptionist asked if we would like to move to another room but we had already unpacked and it would have been more work to pack and move. She showed us how to work the switch and indicated she would see if we could get a discount on the room. When we checked out, I mentioned what had happened and the receptionist said the supervisor would call. On the way home, we received a call with apology about the problem. I was really impressed that he called so quickly. (I thought for sure I would never hear, but it was a nice surprise!) It shows he really cares about the comfort of the people who stay there! I would definitely stay there if I needed a room again.