Ratings based on 968 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Midrange Hotel

Posted Feb 25, 2017
Pros: Location
Cons: Brighter bulbs in the room lamps, especially the bathroom. Fix up the worn areas. Fix latches on window.
Excellent location about a mile from downtown Palo Alto. Pleasant staff, but the room was well worn. Lights were dim and furnishings were minimal. Bed was comfortable. Could hear road noise throughout the night. The included hot breakfast was very good.
2 out of 5
by A verified traveler from Reston, VA

Okay, but not like Comfort Inn at other places

Posted Feb 24, 2017
Pros: Location
Cons: WIFI could be improved. More space and chairs can be added in the breakfast area, or better have a separate breakfast area.
WIFI does not work in rooms, only at the reception. Breakfast place is so little. Seeems more like a motel style or 1/2 star hotel. It was raining, and there was no inner hall way. You have to go through rain to get to room. Its not worth the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Very clean room, quiet area other than the Sasquatch in the room above me everything was perfect
1 out of 5
by A verified traveler

Black mold in shower. Peeling wallpaper.

Posted Feb 14, 2017
Too much room deodorant. Very difficult to force myself to stay here.
3 out of 5
by A verified traveler

Posted Feb 9, 2017
It is very noisy in the room. You could hear every conversation that took place outside the room
3 out of 5
by A verified traveler

People skills

Posted Feb 7, 2017
Good room needs toilet upgrade besides better breakfast area should be a separated room from lobby lasty most important manager needs people skills class on being a hostess of an establishment of the hotel....
4 out of 5
Recommended
for Everyone
by A verified traveler from palo alto, california

Reasonably priced close to good restaurants

Posted Feb 7, 2017
Very friendly staff & quick service. Clean rooms & very good breakfast. Would stay there again.
3 out of 5
by A verified traveler

Ok Hotel but could use a bit of updating.

Posted Jan 19, 2017
Pros: Clean and organized.
Cons: Update windows and heating situation
Location: Equinox was close by to work out.
The room was clean but very minimal and the windows were quite old. It is a basic No-frillss room to sleep in, but at least was very clean and well kept.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2017
Convenient, clean, easy check-in. Will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Inn

Posted Jan 4, 2017
Pros: Good
Comfort Inn is quite nice, clean, comfortable and providing nice breakfast.