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Reviews of Fremont Marriott Silicon Valley

3.5 out of 5
Fremont Marriott Silicon Valley
46100 Landing Pkwy, Fremont, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1000 reviews" "
Rating 8 - Good. 207 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sunny

Liked: Staff & service
The pillows are not comfortable
Stayed 1 night in Apr 2024
Response from Jon on Apr 23, 2024
Sunny,Thank you for choosing to stay with us and for providing feedback from your visit to our hotel. I am sorry that you did not find the pillows comfortable, and that this impacted your visit to our hotel. While the brand standard requires feather pillows in guest rooms, we do have an inventory of foam pillows that we can provide upon request.We hope to have another opportunity to serve as your hosts.Take care.

10/10 Excellent

Jessica, PALOS VERDES PENINSULA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Jon on Apr 8, 2024
Jessica,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Saisha

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no
Stayed 2 nights in Apr 2024
Response from Jon on Apr 8, 2024
Saisha,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Saisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pure wasnt
Stayed 1 night in Apr 2024
Response from Jon on Apr 8, 2024
Saisha,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Saisha

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jon on Apr 4, 2024
Saisha,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
For a city with 100k EV’s the fact that the ChargePoint station was inoperable, and had every appearance of being out of service for a considerable time is a disgrace. Unacceptable. I don’t care if the pool is clean, I care about the environment.
Stayed 1 night in Mar 2024
Response from Jon on Apr 8, 2024
David,Thank you for choosing to stay with us and for providing feedback from your stay. We appreciate your honest feedback about our hotel. I am so sorry you had challenges while staying with us. I promise that we will use this opportunity to improve from your experiences. I will share your comments (in an educational and constructive manner) with our team, to make sure we make the most of this learning opportunity. We look forward to serving as your hosts again very soon.Take care.

2/10 Terrible

JIAWEI

Stayed 1 night in Mar 2024
Response from Jon on Apr 4, 2024
JIAWEI,Thank you for choosing to stay with us and for providing feeedback from your visit to our hotel. From the score provided we could have done a better job taking care of you. I hope you brought whatever issue you encountered to the attention of our team so that we could resolve it for you.We hope to serve as your hosts again soon.Take care.

8/10 Good

Tae Hyung

Liked: Property conditions & facilities
Good
Stayed 7 nights in Mar 2024
Response from Jon on Mar 13, 2024
Tae,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jon on Mar 13, 2024
Aaron,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Olinser

Stayed 1 night in Mar 2024
Response from Jon on Apr 4, 2024
Olinser,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

4/10 Poor

jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jon on Mar 4, 2024
Jenna,Thank you for choosing to stay with us and for providing feedback from your visit. The score you provided suggest we could have done a better job of taking care of you during your visit. I hope if you encountered an issue that you brought it to the attention of one of our team members so that we could resolve it for you.We look forward to serving as your hosts again soon.Take care.

10/10 Excellent

Di

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was nice. Check in was fast and easy. Room was clean and spacious.
Stayed 1 night in Feb 2024
Response from Jon on Feb 26, 2024
Di,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

8/10 Good

Gerardo

Stayed 1 night in Feb 2024
Response from Jon on Apr 8, 2024
Gerardo,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the good survey score and look forward to serving as your hosts again very soon. Take care.

6/10 Okay

Marmar

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Jon on Feb 26, 2024
Marmar,Thank you for choosing to stay with us and for providing feedback from your visit. The score you provided suggest we could have done a better job of taking care of you during your visit. I hope if you encountered an issue that you brought it to the attention of one of our team members so that we could resolve it for you.We look forward to serving as your hosts again soon.Take care.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jon on Feb 26, 2024
Kenneth,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT! CAN'T RECOMMEND ENOUGH!
Stayed 3 nights in Feb 2024
Response from Jon on Feb 19, 2024
Darlene,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

2/10 Terrible

Norma

Traveled with partner
Disliked: Property conditions & facilities
Got there in time for check in (4pm) was told they could not check in because room was not ready, was told I had to wait up to an hour
Stayed 1 night in Feb 2024
Response from Jon on Feb 19, 2024
Norma,Thank you for choosing to stay with us and for providing feedback from your visit to our hotel. I am terribly sorry that you had a challenge at check in, that it impacted your stay with us & your impression of our hotel. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service in a clean and well maintained environment. I feel awful that you experienced anything less. We hope to serve as your hosts again very soon.Take care.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 1 night in Feb 2024
Response from Jon on Feb 13, 2024
Joshua,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Rudy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was broken.
Stayed 1 night in Feb 2024
Response from Jon on Feb 13, 2024
Rudy,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. I apologize that the hot tub was down for maintenance. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Somsak

Stayed 1 night in Jan 2024
Response from Jon on Apr 4, 2024
Somsak,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Daphne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jon on Jan 29, 2024
Daphne,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all our guests. It is gratifying to hear that we are on the right track. We look forward to serving as your hosts again very soon.Take care.

10/10 Excellent

Alen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sleep
all the service is very good and nice people
Stayed 1 night in Jan 2024
Response from Jon on Jan 11, 2024
Alen,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

8/10 Good

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Beeson on Jan 7, 2024
Thank you for staying with us

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, but hot tub jets were uncooperative
Stayed 1 night in Dec 2023
Response from Beeson on Jan 7, 2024
Thank you for staying with us

10/10 Excellent

shahida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Beeson on Jan 7, 2024
Thank you for staying with us

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Jon on Jan 5, 2024
Hugo,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

2/10 Terrible

Bash

I was sleep and I fire alarm went off. An employee knock my door asking me to leave the room and go to the lobby also to leave the door open. I went to the lobby stayed a little bit Hyundai ask the front desk they didn’t even know. What is going on at 4 floor. Front desk told me to go back room. They may just test the Fire alarm. That was an inconvenience for me. They Interrupt my sleep while I was resting after long day.
Stayed 1 night in Dec 2023
Response from Jon on Jan 5, 2024
Dear Bash,Thank you for choosing to stay with us and for providing feedback from your visit. I apologize that your sleep was interrupted by the fire alarm. The alarm was caused by the improper actions of another guest and the alarm system worked exactly as designed. The safety and security of our guests is our number one priority. I feel awful that you stay was impacted and that you inconvenienced.We hope to serve as your hosts again.Take care.

10/10 Excellent

Millionaire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. We were always greeted with a smile. Loved the indoor pool and gym.
Stayed 3 nights in Dec 2023
Response from Jon on Feb 1, 2024
Millionaire,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jon on Dec 28, 2023
Anonymous,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jon on Jan 5, 2024
Anonymous,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

4/10 Poor

Fernando

Disliked: Cleanliness
Kept
Stayed 1 night in Dec 2023
Response from Jon on Jan 11, 2024
Fernando,Thank you for choosing to stay with us and for providing feedback from your visit to our hotel. The score you have provided suggests that you had a challenge during your stay. I hope your brought whatever this challenge was to the attention of our team so that they could resolve it for you.We hope to serve as your hosts again very soon.Take care.

10/10 Excellent

Amelia Dela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cheerful and helpful.
Stayed 1 night in Dec 2023
Response from Jon on Dec 28, 2023
Amelia Dela,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

6/10 Okay

Jessica, san jacinto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were charged for a free breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Rosemary

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Jon on Dec 18, 2023
Rosemary,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Fernando

Stayed 1 night in Dec 2023
Response from Jon on Dec 18, 2023
Fernando,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jon on Dec 18, 2023
Elizabeth,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jon on Dec 11, 2023
James,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Paing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jon on Dec 11, 2023
Paing,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Alen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jon on Dec 11, 2023
Alen,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

8/10 Good

Danette

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Jon on Dec 11, 2023
Danette,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the solid survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Jia

Business traveler
It’s very good hotel
Stayed 1 night in Dec 2023
Response from Jon on Dec 6, 2023
Jia,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities all around
Stayed 2 nights in Dec 2023
Response from Jon on Dec 6, 2023
Antony,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

8/10 Good

Kenneth

Stayed 2 nights in Nov 2023
Response from Jon on Jan 5, 2024
Kenneth,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Oct 2023
Response from Jon on Dec 6, 2023
Mohammed,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent survey score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Chi Fun

Stayed 1 night in Nov 2023
Response from Jon on Dec 18, 2023
Chi Fun,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

CARY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would return
Stayed 2 nights in Nov 2023
Response from Jon on Nov 21, 2023
Cary,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Nov 2023
Response from Jon on Nov 21, 2023
Maria,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Not the best
Not the best. Fire alarm chirped from about 3 am on. Family didn't get much sleep.
Stayed 1 night in Nov 2023
Response from Jon on Nov 21, 2023
Anonymous,Thank you for choosing to stay with us and for providing feedback from your visit to our hotel. I am sorry your sleep was disturbed, I hope you notified our service team and that we were able to resolve the issue for you.We hope to have another opportunity to serve as your hosts again in the future.Take care.

10/10 Excellent

Deepa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Got free parking and breakfast due to being a first time customer.
Stayed 1 night in Nov 2023
Response from Jon on Nov 21, 2023
Deepa,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jon on Nov 21, 2023
Freddie,Thank you for choosing to stay with us and for providing feedback from your visit. All of us at the Fremont Marriott Silicon Valley are committed to providing exceptional service and a clean, well-maintained environment for all of our guests. We appreciate the excellent review score and look forward to serving as your hosts again very soon. Take care.