Pictures show one thing, but its completely anothe
Posted Feb 2, 2017
I made a mistake of booking by pictures. Also assumed that higher hotel price with pictures was justified that the hotel was nicer. It also said private resort, so I was immediately anticipating something better. Instead, it ended up being a motel type place. I reserved a deluxe room with kitchen as on pictures, but they gave me a wrong room first. When I asked them to correct it, they gave me a metal key and took me around the office to the back to show me 4 hidden rooms in the back. They were cabin style rooms of 200 square feet with no space at all, a small 2x2 window, an HVAC unit above that was really loud, and the queen bed 3 feet in front of a kitchen counter top.
I cancelled the reservation, as I felt it was not what I was buying. They forced me to stay there for 2 days by charging that anyway and I even had to fight with the staff to refund the daily service fee that they charge for a "private resort". Terrible, and misrepreseted. Go to a Motel 6 instead. Its better, cheaper, and much more accurate to what it represents.
Comment from Hotel Management
Feb 6, 2017 by GM, Hotel Management
Thank you for taking a moment to provide your valuable feedback. We are very sorry you were disappointed with your recent stay at our property. We sincerely apologize that our accommodations and cancellation policy did not meet your needs. Again, thank you for your time and feedback.