Ratings based on 657 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and clean room.

Posted Jan 31, 2016
Good location, nice bathroom. A bit of a noise since the rooms doors are right in the outside hallways/parking.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2016
Nice hotel. Renovated sixties style building with outside access doors. It is close to the road which produces more noise than usual though not overwhelming. The amenities and furniture are up to date. They take pride in their hotel and it shows. I would recommend the hotel for the current price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2016
Just needed the room for one night. Upstairs people were loud. Found some spiders in the bathroom. Was too tried to call the front, so I just killed them with the towels provided. Staff was super nice and very helpful.
2 out of 5
by A verified traveler from Manchester NH

outdated .. old furniture, carpet etc.

Posted Jan 4, 2016
Pros: proximity to my destination
Cons: overall condition. Needs updating and upgrading at these prices.
Location: very convenient to downtown and close-b destinations
It was convenient to my destination but not a good value.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and location

Posted Dec 30, 2015
Cons: Heating system was a bit loud and perhaps could be improved.
Nice hotel, friendly and courteous staff. Amenities were as expected room was comfortable. Heating system is a bit noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler

This place is a gem!

Posted Dec 30, 2015
Pros: Ambience.
Cons: 1. The parking lot "ponds" if it rains (scheduled to be fixed, I understand). 2. Amazingly, they had only artificial creamer for the coffee.
Very, very pleasing. Don't be scared off by "renovations in progress"..
5 out of 5
Recommended
for Everyone
by A verified traveler

Palo Alto

Posted Dec 28, 2015
Hotel charmoso para sua categoria " tipo Motel" americano. Limpo, organizado, bom cafe da manha. Proximo de centro de compra e dos pontos de visita, Universidade, Face Book, Google, Apple etc...
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place for business traveler

Posted Dec 17, 2015
The staff were outstanding and the service and rooms exceeded expectations A great value considering the price of a hotel room in Silicon Valley I have often paid more for less...
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Great staff and location

Posted Dec 16, 2015
Cons: The only suggestion is to have more light in the rooms. There were only 2 lamps that we could find and it seemed a little dark.
We enjoyed our stay and the staff was so courteous, friendly and very attentive to our needs.
5 out of 5
Recommended
for Families
by Susan M.

AMAZING!!

Posted Nov 3, 2015 on Orbitz
I'm so glad I received this survey.Your staff is INCREDIBLE!! We had an experience when we checked in and Andrew was at the desk.I immediately looked at his name tag when he did an EXCELLENT job defusing a situation that could have turned out very differently.A man entered thru the lobby door cursing. There was a family in front of us and myself as he walked in. He was talking to himself, pacing, went in and out the door. Andrew was SO polite and professional to this guy as well as all of us but did end up having to call the police because the guy was threatening him.Andrew stayed calm and courteous and I personally felt safe. We have come to your hotel a few times and definitely would come back. I adored Denise the night clerk as well as Casandra. The service in the breakfast room, your staff, was sweet and friendly, smiling thru out the morning.Our room was clean and my bed was SO comfortable.