Ratings based on 676 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Hotel near stadium and concert venue

Posted Jul 25, 2016
This is a very large hotel so it is always busy but the Staff is amazing and the beds were very comfy! Starbucks in side the hotel plus!
Comment from Hotel Management
Jul 27, 2016 by Tim, Hotel Management
Thank you for a great review! Glad to hear you had a great stay and were able to enjoy some of our amenities. It's a great location for concerts, Great America, Levi's stadium or just to relax and take a dip in the pool. Thanks for choosing to stay with us and we hope to see you again in the near future! Sincerely, Tim Herrmann, General Manager
3 out of 5
by A verified traveler

Posted Jul 24, 2016
The hotel is old and smells. I won't be staying there in the future
Comment from Hotel Management
Jul 25, 2016 by Tim, Hotel Management
Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies if the room accommodations did not provide you with a memorable experience, I will personally inspect the room you stayed in and ensure it is up to our high standards, we generally receive very positive comments on our rooms. Sincerely Tim Herrmann, General Manager
3 out of 5
by A verified traveler

Soccer tournament

Posted Jul 24, 2016
Everything was good, clean , and comfy. Only thing was we didn't have a fridge in Our room. we travel a lot for sports and have to bring food it was hard to keep things cold.
Comment from Hotel Management
Jul 25, 2016 by Tim, Hotel Management
Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. My apologies regarding the refrigerator, we have more than 100 available and will install one in each room in 2017, thank you! Tim Herrmann General Manager
5 out of 5
by A verified traveler from Scottsdale, AZ

Nice hotel!

Posted Jul 18, 2016
Pros: The luxury.
Cons: No microwave or fridge.
Location: Not much around but chain restaurants and stores.
Felt pampered, staff was friendly. Bed was huge and very comfortable.
Comment from Hotel Management
Jul 25, 2016 by Tim Herrmann, General Manager, Hotel Management
Thank you for sharing your great feedback! Glad you had a wonderful stay and enjoyed all the amenities of the hotel. Hope to have you back in the near future! Sincerely,
3 out of 5
by A verified traveler

Posted Jun 5, 2016
It's a great place to stay. Quick check in and out. Nice valet service. Good breakfast in the restaurant. The kids really enjoyed the pool!
Comment from Hotel Management
Jun 7, 2016 by Tim Herrmann, Hotel Management
Thank you for your recent stay, we appreciate you choosing the Santa Clara Marriott. I would also like to thank you for your comments regarding our professional and friendly staff; I will share your comments with our team. Thank you again for your input, we appreciate it. Sincerely Tim Herrmann, General Manager
5 out of 5
by A verified traveler from Orlando

Nice hotel a short walk from Levi Stadium

Posted Jun 5, 2016
We stayed here for the opening session of the Copa America. Unfortunately, we didn't spend a whole lot of time in the hotel, however everything was wonderful from check in to check out. The staff was very pleasant when help was asked - truly as if it were "their pleasure". The breakfast buffet was excellent. The bar at night was staffed with friendly folks - it was extremely busy considering the soccer match. Overall, the stay was great for us as a couple. it's an attractive hotel for us to bring the kids as well considering Great America is a close 10 minute walk also. San Francisco is a 10 minute Uber and 90 minute train ride away.
Comment from Hotel Management
Jul 25, 2016 by Tim Herrman, GM, Hotel Management
Thank you for taking the time to write such a great review! Glad to have the opportunity to host your stay during the COPA Soccer event. Our staff will certainly enjoy hearing your comments as it truly is our pleasure to ensure that each guest has an outstanding stay. We hope to see you again in the near future, and definitely bring the family; we have an amazing pool! Sincerely, Tim Herrmann, General Manager
4 out of 5
by A verified traveler from Los Angeles, CA

Close to heart of Silicon Valley an Great America

Posted May 21, 2016
Pros: Location. Cleanliness. Cheerful, helpful staff. Prompt room service. Comfy room. Big TV.
Cons: Balconies need furniture. Alarm clock/radios should dock with iPhones newer than 3g! TVs should be smart TVs or at least have Roku/Netflix/Hulu.
Location: Several Silicon Valley HQ's are nearby, plus Great America. It's also right by a freeway and an Amtrak station so the whole Bay Area's accessible.
It's just a $5 Uber ride (or $13 cab ride) to several Silicon Valley HQ's. It's also walking distance to the Great America amusement park. Room service was prompt and tasted good (it wasn't cheap, but it was about in-line with room service in most hotels). I wish the balcony had had furniture on it, since dragging the chair out there was inconvenient. And checkout-by-TV didn't work so I had to call to check out, but those aren't big deals. I would stay there again.
4 out of 5
by A verified traveler from san luis obispo

Clean, great pool, clean comfortable room

Posted May 16, 2016
Pros: Pool, room
Cons: Valet service, porter service, pool service
Location: Great America right there, IHOP across the street, movies nearby
Pool was nice and large, pool service was super slow but tasty once we got it. room was clean. Brought our own bags up. Service for that sucked. Check in easy. Would stay again.
4 out of 5
by A verified traveler from san francisco

Quick stay for a seminar

Posted Apr 23, 2016
I booked a stay here for one night. The location is really pristine. I like this part of Santa Clara because it's quiet.
4 out of 5
by A verified traveler from Bay Area, California

Good location and pleasant experience

Posted Apr 19, 2016
Pros: The hotel lay-out and friendless of the staff.
Cons: Bigger rooms, and special deals on room rates.
Location: Nearby, Levi Stadium, Great America and lots of resturants.
Nice hotel, staff was great and a pleasure to work with. The staff did everything they could to help make my short stay a very good one. The hotel is really nice but I found the room a little small and crowed in the space we had. All things being equal, I will for sure be back and give this hotel another try.