Ratings based on 132 Verified Reviews

2.2 out of 5
25% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NM

Disappointing

Posted Feb 24, 2017
Pros: Not much.
Cons: The property needs (but not likely will get) a total cleaning and remodel.
Location: Santa Clara University and Mission is very close.
Convenient to SJC airport, but disappointing otherwise especially for the cost plus tax.
2 out of 5
by A verified traveler

Staff tries but the place is a dump.

Posted Feb 15, 2017 on Orbitz
Pros: See above.
Cons: Rip out everything in the rooms and completely renovate.
Location: Near the airport, downtown San Jose and Santa Clara.
Both the staff and Orbitz were quite helpful but the motel is badly in need of renovations. Somehow my booking was for a night early and I didn't realize it until that night when I printed my itinerary for the next day (I thought). It was already 9pm and I called Orbitz and the motel, and both were fine with not charging me and changing it to the next night. That's the good part. Unfortunately the motel itself was a big disappointment. Everything about it looks old and dingy. The bedspread, carpets and easy chair looked like they had been there since the 70s. I took the bedspread off, turned it upside down to cover the chair to sit in it. The rest o the furniture was cheap and old. The dresser had the top drawer removed so the TV could be bolted to it, the office type chair at the desk was wobbly. There was a mini fridge and microwave that worked at least, The bathroom window had no screen. At least it looked like the room had been clean, and the mattress was OK although the sheet was paper thin. The TV had DirecTV but it must be some super bargain package because it basically had local channels, one concert channel, and everything else was infomercials. Late at night other than that music channel everything was infomercials.
2 out of 5
by Edward

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Hotel has free wifi and parking, which is pretty handy. The room was nice and clean.
3 out of 5
by David

Average

Posted Feb 4, 2017 on Hotels
Nothing special
2 out of 5
by Amy

No hot tub clean but one star.

Posted Jan 30, 2017 on Hotels
Hotel was ok. There is no hot tub. Hotel advertises that it has a hot tub. When we looked and didn't find one we asked the hotel told us they were referring to the bathtub in our room.
4 out of 5
by Albert

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
by A verified traveler

Very nice place clean and quiet

Posted Dec 19, 2016 on Hotels
Osm stay thanks to Harry......
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Service

Posted Dec 18, 2016
Hotel staff was friendly, and surprisingly room was clean. I got in town early and I called them for early check in- they got my room ready. Great location- near downtown and close to San Jose airport
5 out of 5
by A verified traveler

Bang for buck

Posted Dec 10, 2016 on Hotels
The service was very friendly , had free wifi and directv .