Ratings based on 2,646 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Run Down Property

Posted Jul 20, 2016
It is difficult to believe this hotel is part of the Joi de Vie chain. The door did not have any safety bolt, there was a connecting door between my room and the room next to me that was warped and would not shut. Children in the room next door kept coming through. It appeared that people were using the rooms as housing. It was just a terrib!
Comment from Hotel Management
by Lisa J, Hotel Management
I am sorry your stay wasn't what you were expecting Please reach to me and I will handle your future reservation.
3 out of 5
by A verified traveler from Medford, OR

Nice retro updated hotel

Posted Jul 19, 2016
Great patio area around pool to relax. All guests sign a quiet policy for after 10:30 pm so great nights sleep. However they charged my credit card by mistake and it's been 9 days and I am STILL waiting for the refund. When we checked in they gave us a single bed room when we reserved a double. They are not too friendly at check in and apparently do not know how properly charge a room.
Comment from Hotel Management
Jul 26, 2016 by Lisa J, Hotel Management
Thank you for your response.
5 out of 5
by A verified traveler

Posted Jul 16, 2016
Nice room, good breakfast, easy parking, nice pool area.
Comment from Hotel Management
Jul 18, 2016 by Lisa J, Hotel Management
Thank you for taking the time to leave us a review of your recent stay. We hope to see you again soon.
5 out of 5
by A verified traveler from portland OR

We loved the beautiful pool area & palm trees!

Posted Jul 15, 2016
Pros: The price, the friendly staff, and that it was not over-crowded.
Cons: Room service did wake us up once. We'd prefer to choose when they come to service the room
Friendly staff, excellent breakfast buffet, and very affordable. I will be back!!
Comment from Hotel Management
Jul 18, 2016 by Lisa J, Hotel Management
Thank you for taking the time to leave us a review of your recent stay. We are glad you started your day with our complimentary breakfast. We hope to see you again soon.
3 out of 5
by A verified traveler from Salinas, CA

Posted Jul 14, 2016
Pros: The pool area was very relaxing, the bed was very comfortable, and the breakfast was good. oh...and the robe was awesome!
The hotel was very pleasant, however, i had a room facing the street and it was extremely noisy throughout the night. I had a hard time sleeping.
Comment from Hotel Management
Jul 14, 2016 by Lisa J, Hotel Management
Thank you for your review. We hope you stay with us again soon. When you return, please remind us to put you on the other side of the Hotel. Glad to hear that you enjoy the breakfast and the amenities of the hotel.
5 out of 5
by A verified traveler from California

Nice hotel in Mountain View area.

Posted Jul 14, 2016
Excellent hotel. Got an upgrade upon checking in. Comfortable room. The breakfast was great (and FREE). Will stay again when in the area. Not a far drive from Levi stadium, for those looking not to pay a fortune come game day.
Comment from Hotel Management
Jul 14, 2016 by Lisa J, Hotel Management
Thank you for the 5 star review. Glad we were able to extend a complimentary upgrade. Sounds like you enjoyed the amenities of the hotel. We hope to see you again real soon.
4 out of 5
by A verified traveler from Stockton Ca

Nice place

Posted Jul 13, 2016
It is a nice place to stay very quite and friendly staff the breakfast hit the spot when your heading out for work the rooms were nice and comfy
Comment from Hotel Management
Jul 14, 2016 by Lisa J, Hotel Management
Breakfast is the best way to start your day. We are glad you were able to do that here with us. We look forward to your return,
4 out of 5
by A verified traveler from Rancho Cucamonga, CA

Good location and always nice and clean

Posted Jul 12, 2016
Pros: Location and cleanliness, comfort
Cons: A little noisy this time. TV remote and channel selection could be better
Location: Convenient location to most of Silicon Valley
Good experience. Check-in easy and room very nice.
Comment from Hotel Management
Jul 13, 2016 by Lisa J, Hotel Management
Thank you for taking the time to leave us a review of your recent stay. We are researching a new service provider for our guests TV watching pleasure
4 out of 5
by A verified traveler from Newton, MA

Posted Jul 10, 2016
Pros: Pool area is very inviting with the waterfall, bamboo trees and interesting plant materials.
Cons: noise level can be too loud at times.
Location: Location is near bus stop and some restaurants within walking distance.
Love the room decor. I especially appreciate the landscaper's design. Staff are cheerful. Lobby provides refreshing orange flavored ice water besides hot beverages.
Comment from Hotel Management
Jul 11, 2016 by Lisa J, Hotel Management
Thank you for taking the time to leave your response. Glad you were able to enjoy the pool during your stay. We had just complete a refresh of the hotel.
4 out of 5
by A verified traveler from Scotland

Excellent value for money

Posted Jul 9, 2016
Clean comfortable room with modern colourful decor. Complimentary breakfast was ok. Free parking and wifi great. Coffee maker in room.
Comment from Hotel Management
Jul 11, 2016 by Lisa J, Hotel Management
Thank you for taking the time to leave us a review of your stay. We hope you enjoyed the Starbucks Coffee that is in the rooms complimentary