Ratings based on 2,672 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Another great stay at the Wild Palms

Posted Aug 29, 2016
Pros: Clean, comfy, breakfast
Cons: N/A
Location: We come for the game, the area is calm and a close drive to many food and shopping options.
We come up at least once a year for a 49ers game, the last three years we have stayed here. We love it, clean, peaceful, comfy. Will keep coming back
Comment from Hotel Management
Aug 30, 2016 by Lisa J, Hotel Management
Thank you for your great review of the hotel. We are so glad you returned for the last years, hopefully you have enjoyed the renovation.. We look forward to seeing you again soon. Cheers!
4 out of 5
by A verified traveler from Virginia

Visiting from Virginia

Posted Aug 14, 2016
Pros: Breakfast, pool, room comfort.
Cons: More control and monitoring of young people during the night.
Location: Visit grandkids and Great America park.
Great hotel and location. Staff is very good and very relaxed atmosphere. Pool and hot tube excellent and well maintained, and the breakfast is very good (not quite as good as in previous visits). We experienced noise during one of our nights due to young people in the room above us (need I say more!!). Overall good place to stay and we will return.
Comment from Hotel Management
Aug 15, 2016 by Lisa J, Hotel Management
Thank you for taking the time to complete the survey. I am glad to hear you were able to enjoy the pool and hot tub. We hope you do return sooner rather than later Cheers!
3 out of 5
by A verified traveler

Posted Aug 3, 2016
Staff is helpful and friendly, but the facilities and condition of the hotel is not very good.
Comment from Hotel Management
Aug 3, 2016 by Melissa , Hotel Management
Thank you for your review.
2 out of 5
by A verified traveler

Run Down Property

Posted Jul 20, 2016
It is difficult to believe this hotel is part of the Joi de Vie chain. The door did not have any safety bolt, there was a connecting door between my room and the room next to me that was warped and would not shut. Children in the room next door kept coming through. It appeared that people were using the rooms as housing. It was just a terrib!
Comment from Hotel Management
by Lisa J, Hotel Management
I am sorry your stay wasn't what you were expecting Please reach to me and I will handle your future reservation.
3 out of 5
by A verified traveler from Medford, OR

Nice retro updated hotel

Posted Jul 19, 2016
Great patio area around pool to relax. All guests sign a quiet policy for after 10:30 pm so great nights sleep. However they charged my credit card by mistake and it's been 9 days and I am STILL waiting for the refund. When we checked in they gave us a single bed room when we reserved a double. They are not too friendly at check in and apparently do not know how properly charge a room.
Comment from Hotel Management
Jul 26, 2016 by Lisa J, Hotel Management
Thank you for your response.
5 out of 5
by A verified traveler

Posted Jul 16, 2016
Nice room, good breakfast, easy parking, nice pool area.
Comment from Hotel Management
Jul 18, 2016 by Lisa J, Hotel Management
Thank you for taking the time to leave us a review of your recent stay. We hope to see you again soon.
5 out of 5
by A verified traveler from portland OR

We loved the beautiful pool area & palm trees!

Posted Jul 15, 2016
Pros: The price, the friendly staff, and that it was not over-crowded.
Cons: Room service did wake us up once. We'd prefer to choose when they come to service the room
Friendly staff, excellent breakfast buffet, and very affordable. I will be back!!
Comment from Hotel Management
Jul 18, 2016 by Lisa J, Hotel Management
Thank you for taking the time to leave us a review of your recent stay. We are glad you started your day with our complimentary breakfast. We hope to see you again soon.
3 out of 5
by A verified traveler from Salinas, CA

Posted Jul 14, 2016
Pros: The pool area was very relaxing, the bed was very comfortable, and the breakfast was good. oh...and the robe was awesome!
The hotel was very pleasant, however, i had a room facing the street and it was extremely noisy throughout the night. I had a hard time sleeping.
Comment from Hotel Management
Jul 14, 2016 by Lisa J, Hotel Management
Thank you for your review. We hope you stay with us again soon. When you return, please remind us to put you on the other side of the Hotel. Glad to hear that you enjoy the breakfast and the amenities of the hotel.
5 out of 5
by A verified traveler from California

Nice hotel in Mountain View area.

Posted Jul 14, 2016
Excellent hotel. Got an upgrade upon checking in. Comfortable room. The breakfast was great (and FREE). Will stay again when in the area. Not a far drive from Levi stadium, for those looking not to pay a fortune come game day.
Comment from Hotel Management
Jul 14, 2016 by Lisa J, Hotel Management
Thank you for the 5 star review. Glad we were able to extend a complimentary upgrade. Sounds like you enjoyed the amenities of the hotel. We hope to see you again real soon.
4 out of 5
by A verified traveler from Stockton Ca

Nice place

Posted Jul 13, 2016
It is a nice place to stay very quite and friendly staff the breakfast hit the spot when your heading out for work the rooms were nice and comfy
Comment from Hotel Management
Jul 14, 2016 by Lisa J, Hotel Management
Breakfast is the best way to start your day. We are glad you were able to do that here with us. We look forward to your return,