Thank you for sharing your feedback, and we're delighted to hear that you had a fantastic experience during your stay with us. Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet and exceed your expectations.Your positive feedback serves as a great source of motivation for our team, and it reinforces our commitment to providing exceptional service to each and every guest. We take pride in creating memorable experiences, and it's truly rewarding to know that we succeeded in doing so during your visit.As part of our ongoing dedication to excellence, we will continue to uphold the high standards that have earned us your praise. Additionally, we are excited to share that we have plans for renovations in the near future, aimed at further enhancing our facilities and services to ensure that future guests have an even more enjoyable stay.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding experience in the future. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know.

We sincerely appreciate your positive feedback regarding your recent stay with us. It's wonderful to hear that you enjoyed our spacious rooms and that you found the Jacuzzi to be a relaxing amenity during your visit. Additionally, we're delighted that you were pleased with our breakfast offerings and found them to be varied and satisfying.Providing a comfortable and enjoyable experience for our guests is our top priority, and your comments serve as encouragement to our team. We're thrilled that we could meet your expectations and contribute to a memorable stay.Thank you for choosing Best Western Capistrano Inn, and we look forward to welcoming you back for another exceptional experience in the future. Should you have any further feedback or requests, please don't hesitate to let us know.

Thank you for sharing your feedback with us. We value all guest comments as they provide valuable insights into areas where we can improve. We apologize for any inconvenience caused by the musty scent in the rooms and any other issues related to the age of our property.Please know that guest comfort and satisfaction are our top priorities, and we take your comments seriously. Our management team will review your feedback and explore opportunities to address the concerns you've raised, including potential renovations to enhance the overall guest experience. We do hope you will give us a chance to redeem ourselves.

We're thrilled to hear that you had a great stay with us and enjoyed our delicious breakfast buffet! Providing a positive and enjoyable experience for our guests is always our top priority, and we're delighted that we could meet your expectations.Your satisfaction is incredibly important to us, and we appreciate your kind words. Should you ever find yourself in the area again, we would be honored to welcome you back for another exceptional stay. If there's anything further we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing Best Western Capistrano Inn, and we look forward to serving you again in the future!

We're thrilled to hear that you had a great stay with us and enjoyed our delicious breakfast buffet! Providing a positive and enjoyable experience for our guests is always our top priority, and we're delighted that we could meet your expectations.Your satisfaction is incredibly important to us, and we appreciate your kind words. Should you ever find yourself in the area again, we would be honored to welcome you back for another exceptional stay. If there's anything further we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing Best Western Capistrano Inn, and we look forward to serving you again in the future!

Thank you for sharing your feedback with us. We're pleased to hear that despite our proximity to the freeway, you found your stay to be surprisingly quiet. We understand that exiting onto the road can sometimes pose challenges, and we apologize for any inconvenience this may have caused.If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We value your business and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing Best Western Capistrano Inn.

Thank you for sharing the feedback. We value all guest input, as it guides our ongoing efforts to enhance our services. Understanding that achieving complete satisfaction is our goal, we are committed to addressing any areas of concern raised by our guests. Your feedback serves as a valuable tool for us to identify opportunities for improvement.Please rest assured that your feedback is taken seriously, and we remain dedicated to delivering exceptional service to every guest. We look forward to welcoming you back and exceeding your expectations in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.

Thank you very much for your perfect rating! We are thrilled to learn that you had such an outstanding experience during your stay at Best Western Capistrano Inn.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. Should you have any further feedback or if there's anything else we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing Best Western Capistrano Inn!

Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient for accessing the train station and nearby restaurants.However, we sincerely apologize for the unpleasant smell in your room. Providing a clean and comfortable environment for our guests is of the utmost importance to us, and we regret that we fell short of your expectations in this regard.Please know that we take your comments seriously, and we will address the issue promptly to ensure that it is resolved for future guests. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to rectify this matter.If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We value your business and hope to have the opportunity to welcome you back for a much-improved stay in the future. Thank you for choosing Best Western Capistrano Inn.

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our service to be adequate and our facilities clean during your stay.Regarding the issue with the charges on your credit card, we apologize for any inconvenience or frustration this may have caused. We are glad to hear that our team was able to promptly address and resolve the situation for you.Regarding the parking fee, we understand that additional charges can be unexpected, and we apologize for any inconvenience this may have caused. We strive to be transparent about our fees and amenities. Please know that we do have the parking fee listed on our website and all 3rd party sites under the thing you need to know portion.We truly value your business and hope to have the opportunity to welcome you back in the future. If you have any further feedback or if there is anything we can assist you with, please do not hesitate to contact us. Thank you for choosing to stay with us at Best Western Capistrano Inn.

Thank you very much for your perfect rating! We are thrilled to learn that you had such an outstanding experience during your stay at Best Western Capistrano Inn.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. Should you have any further feedback or if there's anything else we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing Best Western Capistrano Inn!

We sincerely apologize for the unacceptable experience you encountered during your recent stay. Your feedback is deeply concerning, and we are committed to addressing these issues promptly and effectively.As for your request to speak with Manager Gilbert, he did not lie When he state he was not a manager. Gilbert is the Front Desk Supervisor.Once again, we sincerely apologize for the inconvenience and disappointment you experienced.

Thank you very much for your perfect rating! We are thrilled to learn that you had such an outstanding experience during your stay at Best Western Capistrano Inn.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. Should you have any further feedback or if there's anything else we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing Best Western Capistrano Inn!

Thank you very much for your perfect rating! We are thrilled to learn that you had such an outstanding experience during your stay at Best Western Capistrano Inn.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. Should you have any further feedback or if there's anything else we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing Best Western Capistrano Inn!

Thank you very much for your perfect rating! We are thrilled to learn that you had such an outstanding experience during your stay at Best Western Capistrano Inn.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. Should you have any further feedback or if there's anything else we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing Best Western Capistrano Inn!

Thank you very much for your perfect rating! We are thrilled to learn that you had such an outstanding experience during your stay at Best Western Capistrano Inn.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. Should you have any further feedback or if there's anything else we can do to make your next stay even better, please do not hesitate to let us know.We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing Best Western Capistrano Inn!

Thank you for bringing this to our attention. We sincerely apologize for falling short of meeting your expectations during your recent stay. Guest satisfaction is of utmost importance to us, and we deeply regret that we did not meet your needs on this occasion.

Thank you for your kind recommendation! We're delighted to hear that you enjoyed your stay with us and found our location to be convenient. Providing a comfortable and welcoming experience for our guests is our top priority, and we're thrilled that we could meet your expectations.Your recommendation means a lot to us, and we truly appreciate your positive feedback. Should you or anyone you know need accommodations while in town, we would be honored to welcome them to Best Western Capistrano Inn.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you or your friends and family again in the future! If there's anything further we can assist you with, please don't hesitate to reach out.